ROBERT JOHNSON

Have complete confidence in the service department. 10x better than the last dealership we had before 10x better than the last dealership we had before More

by louhughes2003 Verified Customer Verified Customer

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Outstanding work ( 5 STARS ). The Mechanics got me in & out in Less then 30 minutes. The Mechanics got me in & out in Less then 30 minutes. More

by Chicago Blues man Verified Customer Verified Customer

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Pleasant place to do car business. Both repair and buying vehicles. Would recommend to others. Both repair and buying vehicles. Would recommend to others. More

by CRAIGSMITH50 Verified Customer Verified Customer

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I love ford the people who are working there make you feel at home and everyone smiling at you and the coffee is amazing and you don’t wait long for service thank you feel at home and everyone smiling at you and the coffee is amazing and you don’t wait long for service thank you More

by BJDAVE31921 Verified Customer Verified Customer

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Service was prompt and efficient. Was the first time in the service department with my vehicle. Lounge area was nice and was able work while waiting on my service to completed. Was the first time in the service department with my vehicle. Lounge area was nice and was able work while waiting on my service to completed. More

by PJENSEN Verified Customer Verified Customer

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When I first arrived I was greeted in a friendly and timely manner. The waiting room is clean and comfortable. timely manner. The waiting room is clean and comfortable. More

by cturner0921 Verified Customer Verified Customer

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I am completely satisfied with the service advisor, but am not satisfied with southern ford and the service department since southern took ownership. I bought my vehicle from Hall and received free state am not satisfied with southern ford and the service department since southern took ownership. I bought my vehicle from Hall and received free state inspections. Last August southern honored that free inspection but this year did not without any notification. Also I always get the works when I get my oil changes. February of 2025 when I got the works they did not top off my fluids. I am paying for a service that I did not receive. Also in August of 2024 my rear break pads were posted at a 5. In February of 2025 they were posted at a 7 and when I just brought my car in for service in August 30th they are a 4? Someone is not doing there job correctly or dropping the ball and cutting corners. The advisor listened to my concerns and was very helpful. More

by CHRISTINELYNN85 Verified Customer Verified Customer

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Service was done quickly. Everyone was very nice and accommodating. Always am pleased with southern ford. Everyone was very nice and accommodating. Always am pleased with southern ford. More

by steffierose10 Verified Customer Verified Customer

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Sales team was great, service team did not. meet expectations. Service was slow and I could not contact them to check on status of my vehicle. Called 3 times with no answer. They then called to meet expectations. Service was slow and I could not contact them to check on status of my vehicle. Called 3 times with no answer. They then called to pick up my vehicle 5 minutes before closing. More

by bone_loader Verified Customer Verified Customer

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Very poor communication! Car was in the shop for a week and I had to keep calling for updates. Wrong part ordered, mechanic working on another car so it will be another day Car was in the shop for a week and I had to keep calling for updates. Wrong part ordered, mechanic working on another car so it will be another day or two. More

by rscottlauder Verified Customer Verified Customer

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