"I didn’t get the service I deserved after signing on the..."
- Precious Verified Customer
I didn’t get the service I deserved after signing on the paperwork. After 1 day of purchasing the vehicle it had to repaired and that took 3 weeks and it still wasn’t repaired. The manager over the service department wasn’t hospitable, and my salesperson didn’t return any of my phone calls. One salesperson name Wesley help me and he was patient, kind and concerned about my issues. He wasn’t even my salesperson. I recommend Wesley to anyone who wants to purchase a vehicle.
Good morning to you. I am Mike Jacks one of the Managers with Susan Schein Automotive and I see that your experience with us was less than favorable. I am sorry that you had the type of experience that you had with our company and would like to know more about this incident.
Our goal is not to provide this type of service. If you can please email me or call me so I can get a better understanding to the actions that led up to this.
I am truly sorry for your experience and would like the chance to make it a good experience moving forward.
October 01, 2020
"I was a pleasure working with Robert . I enjoyed our..."
- NO-REPLY-0E1KLSNU Verified Customer
I was a pleasure working with Robert . I enjoyed our conversation very much. He was very friendly and helpful. This is the 5th vehicle I have purchased from there.
"Robert was soooooo excellent. I went online looked up..."
- Tashia B.
Robert was soooooo excellent. I went online looked up what I wanted and he put me in it with no problems. He’s a very genuine individual and I jus met felt like I knew him my whole life. Im definitely returning and sending everyone I know to Robert he is bomb.com. Thank you so much Robert
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