RON REED
RON REED at Ross Downing Chrysler Dodge Ram of Mobile

RON REED | Page 2

SERVICE WRITER

Ross Downing Chrysler Dodge Ram of Mobile

1150 Schillinger Rd S
Mobile, AL 36695

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4.3
22 Reviews
4.3

22 Reviews

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22 Reviews of RON REED

September 29, 2026

Dealership Rating
Employee Rating

Work was completed on time as promised and they completed a recall while it was there so I wouldn't have to come back. More

by mdunnjr
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Completing service on your Ram 1500 on time and handling the recall in one visit reflects our commitment to efficiency. Hearing that this worked so well for you and earned a five-star rating means a lot to us.

September 23, 2026

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The customer service is great, but the time and the frame of waiting is not good at all and also I’m waiting on a return call that I called two weeks ago about my tire and I had not heard back from anyone an More

by mekaw2
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Recommend Dealer
Yes

Other Employees Tagged: Autumn Robinson

Sep 25, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

September 22, 2026

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Great customer Service. Ron Reed was fantastic . I Would definitely come here for service again. More

by dave@kenning.us
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Recommend Dealer
Yes
Sep 22, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Your Ram 2500 is in great hands, and knowing Ron provided fantastic service means a lot to us. We look forward to serving you again.

September 19, 2026

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Excellent experience i would definitely refer family and friends to this dealership. We're very satisfied with our purchase More

by deg0179
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Recommend Dealer
Yes

Other Employees Tagged: ELIZABETH SKIPPER , Jonathan Russell

Sep 19, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thanks for the five-star rating. We’re delighted you had an excellent experience, would recommend us, and are satisfied with the service on your Jeep Wrangler.

September 19, 2026

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Great as Before svc and People are Super an 15 words is more than i talk in a week More

by autoairofalabama
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Recommend Dealer
Yes
Sep 19, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for your five-star rating and kind words. Knowing your experience with our service team on your Jeep Wrangler was outstanding again is rewarding.

September 15, 2026

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It took nine days to get an LED panel. This was very inconvenient. I felt I was over charged for the $500 for a taillight. More

by gardnerwilliamsj
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Recommend Dealer
No
Sep 28, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

September 15, 2026

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The team the there took care of us. It took a while to find the problems clearly after a lightning strike of my vehicle, but they kept tracing the issue until closure. My vehicle is ope More

by kingmusicalexp1
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Recommend Dealer
Yes
Sep 25, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 12, 2026

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Pleased with service and professionalism by your staff and facility and knowledge of the products More

by warnerhanks
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Recommend Dealer
Yes
Sep 12, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Expertise and professionalism guide every service appointment at our facility. Hearing that you were pleased with our staff, facility, and product knowledge during your Jeep Wrangler service means a lot to us.

September 11, 2026

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Had an appointment, arrived on time, immediately got me in and warranty service completed in a timely manner. More

by Sgmurphy2010
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Recommend Dealer
Yes
Sep 11, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Our service team was glad to welcome you promptly and complete warranty work on your Ram ProMaster 1500 without delay. Hearing that the process felt smooth means a lot to us.

September 05, 2026

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My last visit i had an 0800 appt, was 2nd in line at the gate when my sevice advisor opened it.cars flooded around me and got in line ahead of me, all 5 of them did not have an appt. As she told us to be pa More

by shanesprouse
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Service Time
Service Communication
Recommend Dealer
No
Sep 13, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

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