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RT Ives
RT Ives at Southern Kia Virginia Beach

RT Ives | Page 33

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.0
369 Reviews
4.0

369 Reviews

Write a Review

369 Reviews of RT Ives

May 11, 2024

Dealership Rating
Employee Rating

The great and helpful staff made sure to get everything taken care of as quick and seamless as possibly. More

by garethmcclung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, Wes Kavula, Tracy Barkus, Robert Sparks

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May 14, 2024

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 11, 2024

Dealership Rating
Employee Rating

Great experience from day one! The professionalism from every associate is top tier. I’m extremely grateful to have become a part of the Southern family. More

by C.LANGSTON4655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2024

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 10, 2024

Dealership Rating
Employee Rating

Service was fantastic in handling reservations and punctual on beginning work. During service process was updated and informed me on time when work is done. Overall kindness was amazing. Thanks. More

by GEORGELIEU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wes Kavula, Tracy Barkus, Robert Sparks

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May 14, 2024

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 09, 2024

Dealership Rating
Employee Rating

Never answer the phone. Long wait for appointments. I will never buy another Kia because of this service I get. More

by TEMANAGER1802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Wes Kavula

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May 14, 2024

Southern Kia Virginia Beach responded

"TEMANAGER1802" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 08, 2024

Dealership Rating
Employee Rating

Service Agent was prompt, knowledgeable and advised of both scheduled service actions as well as recommended additional service actions recommended for next scheduled appointment. More

by mnsflddk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2024

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 06, 2024

Dealership Rating
Employee Rating

No recomiendo ; no cumplen con lo que prometen no lo recomiendo no lo recomiendo no lo recomiendo More

by jefftoons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tina Robert, Erica Jones, Joe Miller, Dave Simpson, Wes Kavula, Tracy Barkus, Robert Sparks

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May 08, 2024

Southern Kia Virginia Beach responded

"Jefftoons" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 06, 2024

Dealership Rating
Employee Rating

They're very friendly, quick and the waiting area is nice. I had scarcely sat down before my car was ready to go. More

by matteojuan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2024

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 04, 2024

Dealership Rating
Employee Rating

Southern Kia has always had my back taking care of the car. They are always thorough and done on time, and it comes back clean and ready to go. I give them an A. More

by bcaro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 08, 2024

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 04, 2024

Dealership Rating
Employee Rating

Service techs are friendly and knowledgeable. However, left message concerning car warranty and have not received return call. More

by Luvmepooh25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2024

Southern Kia Virginia Beach responded

Thank you for taking the time to provide us with this feedback.

May 01, 2024

Dealership Rating
Employee Rating

Very knowledgeable and professional. I was looking at a KIA Telluride and a Carnival. Salesman went over both vehicles and explained everything. Went with the Carnival after my wife sa More

by Tractor007
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: TJ Caforio

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May 02, 2024

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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