Ra'Shaad Hill
Ra'Shaad Hill at Joseph Buick GMC

Ra'Shaad Hill

Sales

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.5
160 Reviews
4.5

160 Reviews

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160 Reviews of Ra'Shaad Hill

January 10, 2026

Dealership Rating
Employee Rating

I waited two and a half hours for an oil change. My appointment was at 10:30 and they didn’t finish until 1:00. After I questioned what was taking so long I was told they were short of help. I wi More

by sallysue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Don’t know their name

Jan 12, 2026

Joseph Buick GMC responded

Sally, we're sorry that you didn't have a completely satisfying visit. Our management team would like to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 03, 2025

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Employee Rating

Greetings good punctuality great environment on time service good great excellent customer service good good More

by mubashirsuharwardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend, Steve Galbraith

Dec 03, 2025

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

December 02, 2025

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Employee Rating

Clean dealership with friendly, accommodating staff who made the entire lease process smooth, stress-free, and enjoyable More

by abmurray47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend, Steve Galbraith , Alex and Danny - 5 Stars for both

Dec 02, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 22, 2025

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Employee Rating

I experienced a fast and friendly experience. Would definitely recommend for all service needs in the future. More

by ctinacourtney80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend, Steve Galbraith

Nov 22, 2025

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 22, 2025

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Employee Rating

Love my experience with Joseph Buick GMC they are always professional and go the extra mile! More

by ryan.hutchinson.homes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend, Steve Galbraith

Nov 22, 2025

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 18, 2025

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Employee Rating

Went above and beyond to help find the vehicle we wanted and finalized everything in the same day. More

by rajeholdings
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend , I’Shaun Casey

Nov 18, 2025

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 14, 2025

Dealership Rating
Employee Rating

Get me together and i thank the team for there service really appreciate it thanks More

by owoods229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend, Steve Galbraith

Nov 14, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 05, 2025

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Employee Rating

I bought my truck from you in 2018. Always had your service. I missed the cookies. Bring back the cookies More

by MCOLLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend, Steve Galbraith

Nov 06, 2025

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 07, 2025

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Employee Rating

Great experience. Quick and efficient purchase. Appreciate everyone I worked with - very friendly and professional. More

by sblewis012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend

Oct 07, 2025

Joseph Buick GMC responded

Thanks for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

October 03, 2025

Dealership Rating
Employee Rating

Great experience! I live 2 hours from the dealership. The sales and finance team were able to put together a deal over the phone to save time. Once I came in the servi More

by a_dubb812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend, Steve Galbraith , I'shaun Casey

Oct 03, 2025

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

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