Rachad Moreland | Page 8

Great This was my first time buying a car from a dealership. David and Rachad made sure it was an easy experience finding a car that worked for me. This was my first time buying a car from a dealership. David and Rachad made sure it was an easy experience finding a car that worked for me. More

by BH Verified Customer Verified Customer

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Nissan All the staff was friendly, courteous and worked together to get us in the car for us. We are enjoying our new Nissan Rogue and all the extras on it. All the staff was friendly, courteous and worked together to get us in the car for us. We are enjoying our new Nissan Rogue and all the extras on it. More

by nissan owner Verified Customer Verified Customer

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David Craft David was very friendly & professional. He was awesome trying to make this customer happy with vehicle & prices. Long wait though for the negotiation David was very friendly & professional. He was awesome trying to make this customer happy with vehicle & prices. Long wait though for the negotiation & coming to a reasonable price that worked for us both. Finance people were great also but the long wait was on them. Very pleased with the clean up of the car & receiving a full tank of gas. More

by SHELBYMARIE.FD Verified Customer Verified Customer

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Becky and Frankie Bailey Alex and Richard with an assist from Scott and Sam made the deal happen. Thank you for your time and help in selecting the right vehicle for us. All w Alex and Richard with an assist from Scott and Sam made the deal happen. Thank you for your time and help in selecting the right vehicle for us. All were very courteous and knowledgeable. Thank you More

by nissan owner Verified Customer Verified Customer

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The Lack of Communication I had brought my car in the 18th of May, 2019 in order to figure out why my car wasn’t starting. I was told it would be 2-3 days before it would be lo I had brought my car in the 18th of May, 2019 in order to figure out why my car wasn’t starting. I was told it would be 2-3 days before it would be looked at. Two days later on the 21st, Ryan contacted me and told me i needed a new battery and a new key programmed for the car. I asked to go ahead and start the work on that and was informed a technician would start on it. I called on Friday, the next day, and asked what the status was on the vehicle and was told the technician was still working on it. Later in the day I called back and was told the tech would start working on shortly, after already being told that the work had already begun. Saturday the 23rd I called in the morning and didn’t get a response so I waited until lunch to call again, at this point the service department had closed for the day. I walked up to dealership and talked to Rachad and he promised to call me first thing Monday morning with details about what was going on. I also talked to Mr. King about what purchasing a car would look like and i felt he did a wonderful job of being a salesman, telling you what you wanted, and giving me information which would be useful for a car buyer. Monday comes by and it’s 10am, still haven’t heard anything so I call back and get transferred to him which he doesn’t answer. I leave a voicemail and still haven’t received a call back to this day, March 30th. I also called the service twice that day without any luck of reaching anyone. I decided to just wait and Wednesday I call back again, and sure enough, no answer. It’s not until Thursday the 28th, (my car has now been being “worked on” for over a week,) that I finally get a call from Daniel explaining that the damages done are more than they can repair without ordering new parts. I tell him that I will be unable to afford the repairs and that I will be picking up the car the following day after paying. Doing his job, he interests me in possibly purchasing a car from the dealership, where as I am not old enough to sign a lease or apply for a loan, i inform him that I would be unable to do so. Daniel explains that I could get a car with the help of an adult that is willing to apply for the loan on the car. I told him i was unable to do so and that I would just pick up the car. I thanked him for his time and he told me Ryan would be contacting me with the final price soon. It wasn’t until the next day, Friday the 29th that I heard from Ryan. He was able to lower the originally stated $680 down to the $500, then $462 for repairs. That was one of the only good parts i have experienced during my time of dealing with the Nissan Dealership of Wichita Falls. When I finally got my car to my house i noticed wires had been removed from the places which controlled my audio system in the car, which I had to go in and reconnect, also the front grill had been moved to a position which clearly looked broken and and there was no evidence that the service department had tried to fix it. More

by Mr Prince Verified Customer Verified Customer

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Awsome Easy fast satisfaction and happy everyone was nice and very knowledgeable all questions were answered quickly and spot on everything was explained by Easy fast satisfaction and happy everyone was nice and very knowledgeable all questions were answered quickly and spot on everything was explained by the salesman and finance so I understood every detail More

by BCULVER661 Verified Customer Verified Customer

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Friendly staff and hassle free environment Staff was super knowledgeable and friendly. I never felt hassled and my overall buying experience was good. Would have liked to have been in and out a Staff was super knowledgeable and friendly. I never felt hassled and my overall buying experience was good. Would have liked to have been in and out a little quicker, but would definitely do business here again. More

by GONZALESMATT71 Verified Customer Verified Customer

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My service at Nissan was wonderful everybody was nice polite My service was excellent very nice people and Polite didn’t have to wait very long to get it serviced that’s always an Plus If you don’t have a Nis My service was excellent very nice people and Polite didn’t have to wait very long to get it serviced that’s always an Plus If you don’t have a Nissan car you should go up there and get one everybody that works there is very excellent nice and considerate More

by steffiehoff12 Verified Customer Verified Customer

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Camshaft timing sensor I had a camshaft timing sensor going bad on my 2011 Frontier. The dealership replaced the sensor and was done in a reasonable amount of time . The cos I had a camshaft timing sensor going bad on my 2011 Frontier. The dealership replaced the sensor and was done in a reasonable amount of time . The cost was a little higher than I anticipated, but the truck is operating good so far. The staff was very friendly and professional. More

by DSMITH4643 Verified Customer Verified Customer

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Comfortable and friendly I’ve been to the Nissan Store several times. This has been by far the most pleasant experience. I will definitely be back to purchase another vehicle I’ve been to the Nissan Store several times. This has been by far the most pleasant experience. I will definitely be back to purchase another vehicle from Kevin. He took his own time to sell me my latest vehicle, and is still in contact with me. Kevin is one of the most friendliest and courteous guys in town! More

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