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Rachael Mergott

Overview Reviews (161) Inventory (450)

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Rachael Mergott

Rachael Mergott | Page 8

Volvo Certified Finance Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.9

161 Reviews

Overview Reviews (161) Inventory (450)

Dealership Experience

5 yrs, 10 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English

4.9

161 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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161 Reviews of Rachael Mergott

July 25, 2024

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Employee Rating

Tyler, Chad and Rachael are great to work with. Very professional and courteous, treated me very nice. Really. Very professional and courteous, treated me very nice. Really. More

by duelchavez

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyler Barna

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Jul 30, 2024 -

Crest Volvo Cars responded

Thank you for your kind words! We’re thrilled to hear that Tyler, Chad, and Rachael provided you with such a positive experience. We appreciate your feedback and look forward to assisting you again in the future!

July 25, 2024

Dealership Rating

Employee Rating

Michelle was super attentive ! Quality service and great cars ! I recommended Crest Volvo for everyone Quality service and great cars ! I recommended Crest Volvo for everyone More

by sabuchmann08

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michelle Holmes, Koffi Niamke

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Jul 30, 2024 -

Crest Volvo Cars responded

Thank you for the fantastic feedback! We're thrilled to hear that Michelle provided attentive service and that you're pleased with both our cars and service. We appreciate your recommendation and look forward to serving you again at Crest Volvo Cars!

July 24, 2024

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Employee Rating

I always have a very good experience at Crest Volvo. Everyone is friendly and welcoming. They take good care of us. Everyone is friendly and welcoming. They take good care of us. More

by kbonomo2528

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Warner , Ally Gallagher, Koffi Niamke, Skye Warner

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Jul 30, 2024 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you consistently have a positive experience at Crest Volvo. Our team is dedicated to providing friendly and welcoming service, and we're glad to know that we're taking good care of you. We look forward to serving you again!

July 19, 2024

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Employee Rating

Andrew was very helpful in the purchse process. All my questions were answered with absolute accuracy. All my questions were answered with absolute accuracy. More

by samiksha5114

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andrew Royalty

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July 14, 2024

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Employee Rating

Greg was super easy to work with and he made the process to get into a new car so seamless and hassle free. I am so glad I ended up doing business with Crest Volvo! to get into a new car so seamless and hassle free. I am so glad I ended up doing business with Crest Volvo! More

by Rachel H.

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Bryan

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July 06, 2024

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Employee Rating

Brandon was a pleasure to work with. Expert knowledge, friendly, and not at all pushy. He asked questions to ensure he knew what we were looking for and he went and found it. I dreaded Expert knowledge, friendly, and not at all pushy. He asked questions to ensure he knew what we were looking for and he went and found it. I dreaded shopping for this vehicle, but he made it easy and pleasant. The whole Crest dealership staff was courteous, friendly, helpful, and professional. Great experience! More

by MAJRDUFFR

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Bowen

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June 27, 2024

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Employee Rating

Greg is great! He followed up with me along the way. Kept me updated while I was away on vacation. It was a very smooth and easy process purchasing my car. He followed up with me along the way. Kept me updated while I was away on vacation. It was a very smooth and easy process purchasing my car. More

by kdyoung9736

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Bryan , Koffi Niamke

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June 10, 2024

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Employee Rating

Tim and Rachael made purchasing my XC60 very efficient. I will be coming back to Crest for a next Volvo! I will be coming back to Crest for a next Volvo! More

by Ray9631

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Warner

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Jun 12, 2024 -

Crest Volvo Cars responded

Thank you for your review! We're delighted to hear that Tim and Rachael made your XC60 purchase efficient and enjoyable. We look forward to seeing you again when you're ready for your next Volvo. Enjoy your new vehicle, and thank you for choosing Crest Volvo Cars!

June 02, 2024

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Employee Rating

Great experience and would use them again. Pleasant people who did their best to value my time and keep the process moving. Pleasant people who did their best to value my time and keep the process moving. More

by blakjak220

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jocelyn Garrido

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Jun 03, 2024 -

Crest Volvo Cars responded

It's fantastic to hear that you had a great experience at Crest Volvo Cars! The fact that you found our staff pleasant and appreciated their efforts to value your time speaks volumes about our commitment to customer satisfaction. Thanks for sharing your positive feedback, and we look forward to welcoming you back in the future!

June 01, 2024

Dealership Rating

Employee Rating

Greg was great to work with. Very patient, not pushy and listened to our needs. Explained safety and Why Volvo. Great experience. Very patient, not pushy and listened to our needs. Explained safety and Why Volvo. Great experience. More

by morganblynn

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Bryan

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Jun 03, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful review! We're delighted to hear that Greg provided you with great service at Crest Volvo Cars. It's fantastic to know that he was patient, not pushy, and took the time to listen to your needs. We're glad he explained the safety features and the reasons for choosing Volvo. Your satisfaction is important to us, and we appreciate your feedback. We hope you enjoy your Volvo, and we look forward to serving you again in the future!

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