Rachel Goal | Page 15
Service Advisor
Kia of Port Charlotte
202 Tamiami Trail
Port Charlotte, FL 33953
820 Reviews
Write a ReviewDealership Experience
9 yrs, 11 mos
Industry Experience
9 yrs, 11 mos
820 Reviews of Rachel Goal
June 15, 2024
I just love this Kia dealership. The staff is always so prompt in service and so nice! The staff is always so prompt in service and so nice! More
Other Employees Tagged: Steven Reinhardt , Vy Nguyen
June 11, 2024
Great prompt service by an efficient friendly team repairs completed in a timely fashion. Repair video fantastic. repairs completed in a timely fashion. Repair video fantastic. More
Other Employees Tagged: Steven Reinhardt, Leslie Adams, Maria Trillas , Vy Nguyen
June 05, 2024
They are always so helpful here. They always greet you nicely and make you comfortable during your waiting time. love the coffee machine! The service is usually done in the time the They always greet you nicely and make you comfortable during your waiting time. love the coffee machine! The service is usually done in the time they say. More
Other Employees Tagged: Steven Reinhardt, Leslie Adams , Vy Nguyen
June 04, 2024
No stars is more appropriate. ....but.... I scheduled an appointment to fix two re-call repairs. The repair notice said the repair would take 1-2 hours. The earliest time ava ....but.... I scheduled an appointment to fix two re-call repairs. The repair notice said the repair would take 1-2 hours. The earliest time available was 3pm so I booked it. I had an another appointment at 6 pm so I would be able to make that with time to spare. .I checked the box letting them know that I would wait for the car to be fixed. The Kia of Port Charlotte website had the re-calls registered for my vehicle so the time needed was there also. When I got to the service desk ( at 2:45pm ) I was told that the wait would be 4 to 5 hours. WHAT???? The service rep said my car wouldn't be getting into the shop for a couple of hours. WHAT??? Why give me an appointment time that includes a 2hour wait before work on my car even begins? The dealership is a 35 minute drive from my home. They offered to drive me home but then I would have no way to get to my other appointment. (I only have one car.) Needless to say, I left without getting my car fixed. Thanks for nothing Kia of Port Charlotte. More
June 02, 2024
I have had the best experience with this company from the purchase of my car to the service of the car. I will be a customer of this company and recommend this company to family and friends or anyone that is purchase of my car to the service of the car. I will be a customer of this company and recommend this company to family and friends or anyone that is looking for a vehicle. Please keep doing what you do best. More
Other Employees Tagged: Steven Reinhardt, Leslie Adams, Maria Trillas , Vy Nguyen
May 31, 2024
Very efficient Very efficient Very efficient Very efficient Very efficient Very efficientnt Very efficient Very efficient Very efficient efficient Very efficient Very efficientnt Very efficient Very efficient Very efficient More
Other Employees Tagged: Steven Reinhardt, Leslie Adams
May 31, 2024
Miguel stepped right in when Nick was not available, and all the staff worked together as a team. all the staff worked together as a team. More
Other Employees Tagged: Nicholas Troncone , Miguel
May 29, 2024
Great team, really helpful and careful . They were above and beyond of my needs and help me to find a great and fix my tire They were above and beyond of my needs and help me to find a great and fix my tire More
Other Employees Tagged: Steven Reinhardt , Cory

