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Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal | Page 4

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.8
837 Reviews
4.8

837 Reviews

Write a Review

Dealership Experience

10 yrs, 1 mo

Industry Experience

10 yrs, 1 mo

837 Reviews of Rachel Goal

April 06, 2026

Dealership Rating
Employee Rating

I was very happy with my experience. They told me about an hour and sure enough I drove right in and within one hour I was done! Everybody was very nice and hassle free. I moved to Fort More

by gaylyng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 06, 2026

Kia of Port Charlotte responded

Thank you for sharing your experience. We’re glad our one-hour service appointment for your Kia was prompt and hassle-free. Rachel will be happy to hear you’re continuing service with us after your move to Fort Myers.

April 05, 2026

Dealership Rating
Employee Rating

The team at Port Charlotte was a pleasure to work with. They demonstrated a high level of knowledge and genuine care throughout the process. I would highly recommend them every time. More

by T Burns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Troncone, Heather Franklin, Lisset Elias, Ron Munday, Joseph Quinones, Daniel Murillo, Donavin Mansfield

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Apr 05, 2026

Kia of Port Charlotte responded

It’s wonderful to hear our team provided knowledgeable, caring service during your new Kia purchase. We appreciate your recommendation and look forward to helping you again.

April 02, 2026

Dealership Rating
Employee Rating

Appt was right on time and explained prices and services being done! Excellent service! Thankyou More

by BSSTATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tilly in service in Port Charlotte

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Apr 02, 2026

Kia of Port Charlotte responded

We’re glad your appointment was on schedule and that our team explained each service and pricing clearly. Thank you for choosing us for your Kia Sportage service; we appreciate your feedback and look forward to assisting you again.

March 29, 2026

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Employee Rating

Ted was great, two car Day! ! Thank you Kia of Port Charlotte. Philly all Day!! More

by lisakelley29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Castelo, Mukamba Bukasa Mukamba Bukasa , Dustin the desk manager

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Mar 29, 2026

Kia of Port Charlotte responded

Thank you for the 5-star review and for choosing your new Kia Telluride. It was our pleasure assisting with a two-vehicle purchase day. Enjoy cruising around Philly!

March 28, 2026

Dealership Rating
Employee Rating

Always been very friendly and professional. Always have coffee , snacks,and a clean waiting area and offer me a ride home when needed. highly recommended More

by otwater1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams, Maria Trillas, Kelmardo Falconer, Alex Hill, Anthony Garcia

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Mar 28, 2026

Kia of Port Charlotte responded

We appreciate you noting our friendly and professional approach for your Kia K5 service. It’s great to know the refreshments, comfortable waiting area, and ride-home option make your visits more convenient. Thanks for recommending us and we look forward to assisting you again.

March 27, 2026

Dealership Rating
Employee Rating

Very thorough job. Nice employees to deal with. Nice waiting area. Would recommend a friend to go there More

by DLDESTREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2026

Kia of Port Charlotte responded

Thank you for recognizing our thorough work, friendly employees and comfortable waiting area. Rachel will be pleased to hear you’d recommend us to a friend. We appreciate you trusting us with your Kia.

March 27, 2026

Dealership Rating
Employee Rating

Upon arrival for scheduled service, my vehicle went to the garage immediately. Rachel is a pleasure to work with. She is customer focused, professional and kept me informed while service was being perform More

by JEFF34292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2026

Kia of Port Charlotte responded

Thank you for the five-star review and for sharing details of your Kia Sorento service experience. We’re glad your vehicle received prompt attention and that Rachel’s professionalism and regular updates made your visit smooth.

March 10, 2026

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Employee Rating

great service and knowledgeable staff. Thanks for he drive service to the shopping center. H ewas great More

by ldurand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2026

Kia of Port Charlotte responded

It’s great to hear our team’s expertise and the drive service to the shopping center added convenience to your visit. Rachel is pleased to have helped. Thank you for letting us service your Kia Telluride.

March 04, 2026

Dealership Rating
Employee Rating

Friendly, communicative with what’s going on with the vehicle, & goes over everything with you to make sure you understand what your paying for. More

by pariswilliams2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams, Aja Gordon, Kelmardo Falconer, Donte Anderson, James Fragoso, Mike Ferguson, Anthony Garcia, Anthony Estevez, Ron Munday

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Mar 04, 2026

Kia of Port Charlotte responded

Thank you for highlighting our team’s clear communication during your Mercedes-Benz C-Class service. We’re glad we could walk you through every detail so you felt confident in what you’re paying for. We look forward to assisting you at your next visit.

March 03, 2026

Dealership Rating
Employee Rating

Ron is a guy who works in service. Was good about updating and telling the technician to hurry up with my vehicle. More

by The best technician
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams, Maria Trillas, April Huylebroeck, Shaun Muskevitsch, Dominic Pappalardo, Garfield Scarlett, Trent Thurber, Ron Munday

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Mar 03, 2026

Kia of Port Charlotte responded

Thank you for the five-star review. We’re glad Ron kept you informed and worked with our technicians to get your service done promptly. We appreciate you trusting your Kia to our team.

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