Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal | Page 67

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.7
669 Reviews
4.7

669 Reviews

Write a Review

Dealership Experience

7 yrs, 11 mos

Industry Experience

7 yrs, 11 mos

669 Reviews of Rachel Goal

January 26, 2022

Dealership Rating
Employee Rating

Greeted warmly upon arrival. Everything was performed correctly as initially stated and there was no pressure for any extra services today. More

by david_ursel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department :)

January 22, 2022

Dealership Rating
Employee Rating

Good deals, great prices, would recommend to my family and friends. Patrick is laid back chill, someone you'd be happy to have a good conversation to about anything car or sports related. He knows his stu More

by Kyle Stephen McMahan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Early

Jan 24, 2022

Kia of Port Charlotte responded

Thank you Kyle for sharing your positive experience with Patrick. We appreciate your recommendation!

January 06, 2022

Dealership Rating
Employee Rating

The service area still needs some help we bought a brand new car and had a problem and they said it would take at least a week or so before they can look at it More

by makofishing1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Eric Matta, Jacob Scanlon

Jan 06, 2022

Kia of Port Charlotte responded

Thank you for your feedback. While we strive for perfection, sometimes we fall short. Our service department is making many improvements this year to ensure this type of situation is remedied. We look forward to seeing you again!

January 03, 2022

Dealership Rating
Employee Rating

I was happy with my service and everyone is always super nice, however I wanted to schedule my car to be detailed but it is still closed to customers. More

by D.J.FINLEY1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Scanlon

Jan 10, 2022

Kia of Port Charlotte responded

Thank you for your feedback!

January 02, 2022

Dealership Rating
Employee Rating

Excellent advisor, far exceeded expectations, I highly recommend Rachael and this dealership!! Cheerful and highly trained staff. More

by EMIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2022

Kia of Port Charlotte responded

Thank you for your positive review!

January 02, 2022

Dealership Rating
Employee Rating

Rachael was wonderful you should have more employees like her very helpful and took the time to tell me about my service and answer any questions I had More

by TOOTIE4137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2022

Kia of Port Charlotte responded

Thank you for your positive feedback regarding your experience with Rachel!

January 01, 2022

Dealership Rating
Employee Rating

Although it took me 4 tries to get a scheduled appointment this time it was an excellent experience starting off with your adviser, Rachel. 3 time I was promised a call back with a scheduled date More

by rvames1430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2022

Kia of Port Charlotte responded

Thank you for your positive review and your feedback regarding our scheduling process.

December 31, 2021

Dealership Rating
Employee Rating

Rachel handles all of my Service concerns . She's very concerned with my satisfaction. I'm very pleased. More

by JFRESH501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2022

Kia of Port Charlotte responded

We appreciate you taking the time to leave a positive review!

December 31, 2021

Dealership Rating
Employee Rating

It is always a pleasure to visit our local Port Charlotte Kia! Excellent service and great coffee! More

by brandiindell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Eric Matta, Jacob Scanlon

Jan 11, 2022

Kia of Port Charlotte responded

Thank you for your loyalty and your positive review!

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