Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal | Page 79

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.8
851 Reviews
4.8

851 Reviews

Write a Review

Dealership Experience

10 yrs, 4 mos

Industry Experience

10 yrs, 4 mos

851 Reviews of Rachel Goal

March 22, 2022

Dealership Rating
Employee Rating

Traveling through the area and needed to have car serviced. Went to website to schedule an appointment on a Friday and was able to get in on Monday. Dealership is very nice and staff very friendly. W More

by dmyers6281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Bonilla

Mar 24, 2022

Kia of Port Charlotte responded

We appreciate your positive comments and hope to see you again!

March 21, 2022

Dealership Rating
Employee Rating

Good service very nice people I get my car from them again. I love my kia More

by aliciarawls27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Henry Bonilla, Jay Calderon, Jacob Scanlon

Mar 24, 2022

Kia of Port Charlotte responded

Thank you for your five star review!

March 20, 2022

Dealership Rating
Employee Rating

I went for an oil change and was told it would be an hour. My car sat in the done line for quite some time before the salesman told me twice he would be right with me then 10+ minutes later I asked ano More

by NAUTIVENICEGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Henry Bonilla

Mar 21, 2022

Kia of Port Charlotte responded

Please accept our apologies for not meeting your expectations. We are currently making many improvements in our Service Department and we look forward to providing a better experience for you in the future.

March 19, 2022

Dealership Rating
Employee Rating

Excellent service and Henry was great to work with! My car was done in a very timely manner as well. More

by SHARONRODELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Bonilla

Mar 21, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

March 18, 2022

Dealership Rating
Employee Rating

They were very understanding and listened to me completely. I had to wait almost 2 hours but they had a nice place to sit. Snacks and Drinks were offered and they had good wifi and charging station More

by CHEVYGIRL2611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2022

Kia of Port Charlotte responded

We appreciate your five star review!

March 17, 2022

Dealership Rating
Employee Rating

Feels like family from the moment you walk in the doors! Excellent service in all departments! Love this dealership! More

by my2tweenies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2022

Kia of Port Charlotte responded

Thank you for your five star review!

March 16, 2022

Dealership Rating
Employee Rating

This was my first visit with Rachel Goal as a service advisor, she was very attentive and understood everything I wanted done. All the work on my vehicle has been completed promptly. I won't hesitate t More

by GHRISOULIS
Recommend Dealer
Yes
Mar 17, 2022

Kia of Port Charlotte responded

Thank you for your positive review. We look forward to seeing you again!

March 16, 2022

Dealership Rating
Employee Rating

I'm very pleased with the service that I received from the service department yesterday. More

by sfkeene51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2022

Kia of Port Charlotte responded

We appreciate you taking the time to leave your positive review regarding our Service Department!

March 15, 2022

Dealership Rating
Employee Rating

Promised me that the job would take only one and a half hours to do and took nearly 3 hours. They didn't wash or vacuum the vehicle. First visit they did. More

by griffinrider597331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt

Mar 16, 2022

Kia of Port Charlotte responded

Apologies for the work taking longer than estimated on your vehicle. Your review has been passed on to our Service Manager for review as we continue to make improvements in our service department.

March 14, 2022

Dealership Rating
Employee Rating

Everyone I have interacted with at the dealership was so helpful and understanding. They listened to me and answered all my questions. And found the best car to fit my needs. Service department was so help More

by CHEVYGIRL2611
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Early

Mar 16, 2022

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with our team!

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