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Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal | Page 78

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.7
815 Reviews
4.7

815 Reviews

Write a Review

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

815 Reviews of Rachel Goal

February 27, 2022

Dealership Rating
Employee Rating

Great experience again just like it was in 2018 when I bought my first Kia Forte. More

by Stevetired2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Salamone

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Feb 28, 2022

Kia of Port Charlotte responded

Thank you for your return business and for your positive review!

February 26, 2022

Dealership Rating
Employee Rating

I was not satisfied with the service because I don't trust the job well, as they didn't wash my car as the promised they would. More

by ITOVILLADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jacob Scanlon

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Mar 01, 2022

Kia of Port Charlotte responded

Thank you for your feedback. We do wash our service vehicles, however they are not detailed. This might account for the perception that it was not washed. Nonetheless, we apologize for any negative experience you may have had and hope that you return so that you can see the many improvements underway in our service department!

February 25, 2022

Dealership Rating
Employee Rating

I have always had a great experience at Kia Port Charlotte. Highly recommended. Staff members are pleasant, attentive, and helpful from arrival to departure! More

by NANCYSANDOLLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Shallow, Jordan Ray

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Feb 26, 2022

Kia of Port Charlotte responded

Thank you for your five star review!

February 24, 2022

Dealership Rating
Employee Rating

Very nice employees. Efficient. Car well taken care of, everything checked out & working well. Car clean & washed. More

by MILLTOWNGIRL
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt

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Feb 24, 2022

Kia of Port Charlotte responded

Thank you for taking the time to share your positive experience with our Service Department!

February 23, 2022

Dealership Rating
Employee Rating

Everything was great, friendly service, washed my car which I was not expecting. and I was able to work on good wifi the whole time! More

by JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 24, 2022

Kia of Port Charlotte responded

We appreciate your positive comments regarding your experience with our Service Department!

February 23, 2022

Dealership Rating
Employee Rating

Got me on my way sooner than expected and did everything that was needed at that time More

by PAULMULLEN_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Jay Calderon, Jacob Scanlon, Brent Strickland

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Feb 23, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our service department!

February 22, 2022

Dealership Rating
Employee Rating

Very good service, went the extra mile. I will be back. Very fast and neat. Coffee was good More

by PAULEVERITT24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Jay Calderon, Jacob Scanlon, Brent Strickland

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Feb 23, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

February 22, 2022

Dealership Rating
Employee Rating

I felt my service experience was a very professional and friendly one. My service writer was knowledgeable and kept me informed the entire time of my visit. More

by JBURKE307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 23, 2022

Kia of Port Charlotte responded

Thank you for sharing your five star review regarding our Service Department!

February 21, 2022

Dealership Rating
Employee Rating

Great people to deal with Tim the sales man was awesome he didn't pressure me at all the whole team there are professional and the dealership is clean and inviting More

by koncz13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Timothy Lawhorn

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Feb 21, 2022

Kia of Port Charlotte responded

We appreciate you sharing your great experience with our team!

February 21, 2022

Dealership Rating
Employee Rating

Very Helpful Explained everything to me! Would like to always deal with Rachel ! Did not buy my car here And they treat me so good!! More

by Naugie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 21, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive experience with us!

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