Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal | Page 78

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.8
837 Reviews
4.8

837 Reviews

Write a Review

Dealership Experience

10 yrs, 1 mo

Industry Experience

10 yrs, 1 mo

837 Reviews of Rachel Goal

March 18, 2022

Dealership Rating
Employee Rating

They were very understanding and listened to me completely. I had to wait almost 2 hours but they had a nice place to sit. Snacks and Drinks were offered and they had good wifi and charging station More

by CHEVYGIRL2611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2022

Kia of Port Charlotte responded

We appreciate your five star review!

March 17, 2022

Dealership Rating
Employee Rating

Feels like family from the moment you walk in the doors! Excellent service in all departments! Love this dealership! More

by my2tweenies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2022

Kia of Port Charlotte responded

Thank you for your five star review!

March 16, 2022

Dealership Rating
Employee Rating

This was my first visit with Rachel Goal as a service advisor, she was very attentive and understood everything I wanted done. All the work on my vehicle has been completed promptly. I won't hesitate t More

by GHRISOULIS
Recommend Dealer
Yes
Mar 17, 2022

Kia of Port Charlotte responded

Thank you for your positive review. We look forward to seeing you again!

March 16, 2022

Dealership Rating
Employee Rating

I'm very pleased with the service that I received from the service department yesterday. More

by sfkeene51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2022

Kia of Port Charlotte responded

We appreciate you taking the time to leave your positive review regarding our Service Department!

March 15, 2022

Dealership Rating
Employee Rating

Promised me that the job would take only one and a half hours to do and took nearly 3 hours. They didn't wash or vacuum the vehicle. First visit they did. More

by griffinrider597331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt

Mar 16, 2022

Kia of Port Charlotte responded

Apologies for the work taking longer than estimated on your vehicle. Your review has been passed on to our Service Manager for review as we continue to make improvements in our service department.

March 14, 2022

Dealership Rating
Employee Rating

Everyone I have interacted with at the dealership was so helpful and understanding. They listened to me and answered all my questions. And found the best car to fit my needs. Service department was so help More

by CHEVYGIRL2611
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Early

Mar 16, 2022

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with our team!

March 12, 2022

Dealership Rating
Employee Rating

great experience from start to finish. very friendly staff and knowledgeable also! made everything as smooth and simple as possible! More

by EBONILLA76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Henry Bonilla, Jay Calderon, Jacob Scanlon

Mar 12, 2022

Kia of Port Charlotte responded

Thank you for your five star review regarding our service department!

March 12, 2022

Dealership Rating
Employee Rating

Rachel was very effenient and very nice! She made everything go smoothly for us. We love pleasant public relations representing your company! She is doing a great job! More

by TOWNSHIPBABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2022

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Rachel!

March 12, 2022

Dealership Rating
Employee Rating

Tim Lawhorn, our sales rep, was upfront and honest, a rare find. We found the SUV we wanted, and bought it at the advertised price, which was well below the average sales price for the car. There were n More

by prhnkp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Henry Bonilla, Jay Calderon, Timothy Lawhorn, Jacob Scanlon, Afro Edtebrx

Mar 12, 2022

Kia of Port Charlotte responded

Thank you for sharing your five star review!

March 11, 2022

Dealership Rating
Employee Rating

Their waiting room makes if feel like I am at my office. Good background music. They greet you immediately. More

by TMALONE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Henry Bonilla, Jay Calderon, Jacob Scanlon

Mar 12, 2022

Kia of Port Charlotte responded

Thank you for your five star review!

...
78
...

Dealership Inventory (755 Vehicles)

used 2024 Subaru Forester car, priced at $22,904
2024 Subaru Forester
used
Crystal Black Silica exterior
CVT
All-wheel Drive
new 2025 Kia K4 car, priced at $23,481
2025 Kia K4
new
Interstellar Gray exterior
CVT
Front-wheel Drive
new 2025 Kia K4 car, priced at $23,405
2025 Kia K4
new
Snow White Pearl exterior
CVT
Front-wheel Drive
new 2026 Kia Sorento car, priced at $33,174
2026 Kia Sorento
new
Wolf Gray exterior
Automatic
Front-wheel Drive
used 2020 Jeep Grand Cherokee car, priced at $16,352
2020 Jeep Grand Cherokee
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Rear-wheel Drive
new 2027 Kia Telluride car, priced at $48,192
2027 Kia Telluride
new
Glacial White Pearl exterior
Automatic
All-wheel Drive