Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal | Page 78

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.8
851 Reviews
4.8

851 Reviews

Write a Review

Dealership Experience

10 yrs, 4 mos

Industry Experience

10 yrs, 4 mos

851 Reviews of Rachel Goal

March 29, 2022

Dealership Rating
Employee Rating

Very courteous to the point on what they were doing and checked the whole car not just what I brought car in for More

by DALEM1943
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt

Mar 30, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive experience with us!

March 29, 2022

Dealership Rating
Employee Rating

Service representative was fantastic. Rachel took care of all my questions in an efficient empathetic manner. More

by michelleforge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2022

Kia of Port Charlotte responded

We appreciate your five star review regarding Rachel in Service!

March 28, 2022

Dealership Rating
Employee Rating

Very polite customer service. On time service. Very clean facility. Will buy next car there again. More

by ronalddille2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2022

Kia of Port Charlotte responded

Thank you for your five star review!

March 27, 2022

Dealership Rating
Employee Rating

Jay helped me in every aspect of my service needs, I am very satisfied with the service. More

by CRUMSHERYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Henry Bonilla, Jay Calderon, Jacob Scanlon

Mar 28, 2022

Kia of Port Charlotte responded

Thank you for your positive review regarding our Service department!

March 26, 2022

Dealership Rating
Employee Rating

Very cordial Repairs we’re done promptly and efficiently Service advisor was knowledgeable and prompt. Promised work in one hour and it was done on time More

by EDBROWN12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Kia of Port Charlotte responded

Thank you for sharing your great experience with Rachel in our Service Department!

March 25, 2022

Dealership Rating
Employee Rating

I watch the working on my car and they did a very good complete job.... More

by EDENMOYER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Rachel in our Service Department!

March 23, 2022

Dealership Rating
Employee Rating

Always very professional and concerned about my reason for being there as soon as I pull in they are there to greet me More

by Lennydamelio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Bolt, Henry Bonilla, Jay Calderon

Mar 24, 2022

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our team!

March 23, 2022

Dealership Rating
Employee Rating

I appreciated the communication and updates on our car. Work was completed very quickly, great customer response to getting our car back to us. More

by NANCYSPRAGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

March 23, 2022

Dealership Rating
Employee Rating

Read some really poor reviews, but I had no problem with my service. I did not lease my car from this dealership because they were more expensive on the lease price, but will consider them next year. More

by wmoore6228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Kia of Port Charlotte responded

Thank you for your positive review! A majority of our reviews are five star but we do fall short from time to time. We work diligently on making improvements based on feedback.

March 23, 2022

Dealership Rating
Employee Rating

I love kia port Charlotte. The service is always excellent. Rachel was great. I refer people to you all the time More

by serabalderston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Kia of Port Charlotte responded

Thank you for your five star review!

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