Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal | Page 81

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.8
851 Reviews
4.8

851 Reviews

Write a Review

Dealership Experience

10 yrs, 4 mos

Industry Experience

10 yrs, 4 mos

851 Reviews of Rachel Goal

March 04, 2022

Dealership Rating
Employee Rating

Wonderful people. Always so polite. Making sure customers are treated like family. Making sure you're car is treated with care like their own. More

by SAMANTHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Jay Calderon, Jacob Scanlon, Brent Strickland

Mar 04, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive comments regarding our Service Department staff!

March 03, 2022

Dealership Rating
Employee Rating

Everyone here is friendly and professional. They look like a family the way they get along. Thanks for all you do. More

by NARANAJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Calderon, Jacob Scanlon

Mar 03, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

March 02, 2022

Dealership Rating
Employee Rating

Attempted to set an appointment on line, I drove to dealership and they had no record of appointment. RACHEL booked me in and I was out in a littler over an hour. More

by bobwrenn46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 02, 2022

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with Rachel.

February 28, 2022

Dealership Rating
Employee Rating

Everytime I come in i get the best customer experience possible. I would not choose another dealership. They are top notch! More

by ZACHARYLAURIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Jacob Scanlon

Mar 01, 2022

Kia of Port Charlotte responded

Thank you for your positive review regarding our Service Department!

February 28, 2022

Dealership Rating
Employee Rating

The young lady who greeted me when I pulled in was amazing. The facilities are top notch. More

by toddcs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The outdoor greeter

Feb 28, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive experience with us!

February 27, 2022

Dealership Rating
Employee Rating

I went in for my first oil change, the car wasn't under my name but my miothers which is totally wrong. Was told i might have some courtesy services. Had to pay $21.60 to replace the drivers side windshiel More

by MRAY3019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jacob Scanlon, Steven Reinhardt

Mar 01, 2022

Kia of Port Charlotte responded

Thank you for your feedback. Your review has been passed along to our Service Manager so improvements can be made.

February 27, 2022

Dealership Rating
Employee Rating

Great experience again just like it was in 2018 when I bought my first Kia Forte. More

by Stevetired2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Salamone

Feb 28, 2022

Kia of Port Charlotte responded

Thank you for your return business and for your positive review!

February 26, 2022

Dealership Rating
Employee Rating

I was not satisfied with the service because I don't trust the job well, as they didn't wash my car as the promised they would. More

by ITOVILLADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jacob Scanlon

Mar 01, 2022

Kia of Port Charlotte responded

Thank you for your feedback. We do wash our service vehicles, however they are not detailed. This might account for the perception that it was not washed. Nonetheless, we apologize for any negative experience you may have had and hope that you return so that you can see the many improvements underway in our service department!

February 25, 2022

Dealership Rating
Employee Rating

I have always had a great experience at Kia Port Charlotte. Highly recommended. Staff members are pleasant, attentive, and helpful from arrival to departure! More

by NANCYSANDOLLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Shallow, Jordan Ray

Feb 26, 2022

Kia of Port Charlotte responded

Thank you for your five star review!

February 24, 2022

Dealership Rating
Employee Rating

Very nice employees. Efficient. Car well taken care of, everything checked out & working well. Car clean & washed. More

by MILLTOWNGIRL
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt

Feb 24, 2022

Kia of Port Charlotte responded

Thank you for taking the time to share your positive experience with our Service Department!

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