Rachel Santos
Rachel Santos at Premier Subaru Middlebury
Refer Me

Rachel Santos | Page 16

Sales Consultant

Premier Subaru Middlebury

1660 Straits Turnpike
Middlebury, CT 06762

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5.0
176 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

7 yrs, 7 mos

Languages Spoken

English English

5.0

176 Reviews

Write a Review

176 Reviews of Rachel Santos

February 13, 2020

Dealership Rating
Employee Rating

This is something that should of taken me a minute to however it is something i have been contemplating how to articulate for over a half hour. I can not say enough about Vincent and EVERYTHING he did fo More

by SubieStella
Recommend Dealer
Yes

Other Employees Tagged: William LaRovera , Carlos Batista, Vincent Davis, Joseph Hernandez, Ryan Mulcahy, Sarah Ritenour

February 04, 2020

Dealership Rating
Employee Rating

Quick, easy, nice Traded in my WRX for a greatly maintained Toyota Tacoma. Rachel was very nice and fun to work with. Very down to Earth and personable. Overall experie More

by Justin Bova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gretchen

December 26, 2019

Dealership Rating
Employee Rating

Best Customer Service You Can Receive I am a recently new car buyer. I am in my early twenties and I purchased my first car (used) back in my teens. I was looking to buy a brand new vehicl More

by dianatran97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: William LaRovera , Carlos Batista

December 21, 2019

Dealership Rating
Employee Rating

Rachel santos was fantastic. Like buying a car from family I brought my car for service there bec I trusted them to keep my car in safe running condition. Mike in the service dept was fantastic. I traded in my More

by Elainedorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlos Batista, Michael Signore

December 03, 2019

Dealership Rating
Employee Rating

Professional, friendly, no pressure Rachel Santos did a great job representing the company and stock available. I did not have my mind set when I walked in, and took several visits over More

by Jay Dunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Batista

November 26, 2019

Dealership Rating
Employee Rating

Bottom line is I finally got my Subaru Crosstrek It's been a while since I've purchased a vehicle. I did my homework and decided to buy a new or used 2019 Crosstrek. A friend had just purchased one More

by Deborah Burn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: William LaRovera , Carlos Batista, Vincent Davis

November 15, 2019

Dealership Rating
Employee Rating

Well taken care of! We purchased our third Subaru Forester last week from Premier after realizing our 2003 and 2005 needed a rest! Rachel Santos came to our rescue, answ More

by Jasper2020
Customer Service
Price
Recommend Dealer
Yes
Nov 18, 2019

Premier Subaru Middlebury responded

Thank you so much for your wonderful 5 star review ! We are so pleased to hear about your experience with our Premier Team. We appreciate your continued business with Premier and look forward to seeing you again in the future ! Congratulations on the purchase of your third Subaru Forester !

September 17, 2019

Dealership Rating
Employee Rating

The team worked hard to help find what I was looking for. Every employee we encountered was able to convey the high standards Subaru represents in customer service. They could all also speak to Subaru standin More

by Mkfalotico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gretchen, the lovely woman with the financing paperwork!!! She is fantastic!

Sep 24, 2019

Premier Subaru Middlebury responded

That is great to hear. Thank you so much for your review ! We are so happy to hear of your positive experience with Premier. We stand by our commitment to our customers ! We appreciate your business and look forward to seeing you again in the future!!

September 13, 2019

Dealership Rating
Employee Rating

Caring about people Vince listened very carefully and understood what I was looking for in a vehicle before we even started talking about what kind of car. After going th More

by cfalkenham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlos Batista, Jatin Bhavsar, Vincent Davis, Robert Dubauskas, Ryan Mulcahy

Sep 24, 2019

Premier Subaru Middlebury responded

Thank you so much for your review and recommendation! And thank you for sharing your experience! We are so happy to hear of your positive experience with Premier. We are so glad to learn they were able to come through for you and your wife! Happy Anniversary! We appreciate your business and look forward to seeing you again in the future!!

September 06, 2019

Dealership Rating
Employee Rating

Amazing I went to two dealerships before I came to premier Subaru and they were friendly from the start, Rachel helped me with everything I needed from a grea More

by Alejandro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlos Batista

Sep 10, 2019

Premier Subaru Middlebury responded

Thank you for the 5 star review and recommendation ! We are so pleased to hear about your positive experience with Rachel and the Premier Team. We appreciate your business and look forward to seeing you again in the future!

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