Rachel Shafer
Rachel Shafer at Ken Ganley Westside Imports
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Rachel Shafer | Page 6

Sales Consultant

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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5.0
78 Reviews

Dealership Experience

4 yrs, 10 mos

Languages Spoken

English English

5.0

78 Reviews

Write a Review

78 Reviews of Rachel Shafer

March 01, 2021

Dealership Rating
Employee Rating

CP1 NAVI recall service. Aunna did an awesome job. She was polite, kind, knowledgeable and professional as all of Ganley Westside Imports representatives have been. Rachel helped to fill me in on all the More

by Lemplusabunch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Aunna Regas

Mar 02, 2021

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle. We are very glad to hear that your recent visit was positive! We are looking forward to serving you in the future. -Ganley Westside Subaru

February 24, 2021

Dealership Rating

I enjoyed the experience from the time I came in until I left with my new Subaru. I appreciate how your team worked and how quickly everything was handled. 5 stars to all More

by HLRHODEN
Recommend Dealer
Yes

Other Employees Tagged: Michael Imbrogno, Asif Kassam

Feb 24, 2021

Ken Ganley Westside Imports responded

We are so pleased that your car buying experience was top notch from start to finish! We hope you enjoy your new car and come back to see us for service. -Ganley Westside Imports

February 22, 2021

Dealership Rating
Employee Rating

Rachel was simply put amazing! She welcomed me and my partner right away. She had a no pressure attitude or stress! She listened to my wants and needs and let me be in control! We test drove, she explai More

by PasqualeA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Zeleny, Michael Imbrogno

Feb 24, 2021

Ken Ganley Westside Imports responded

We are so happy to hear that you received 5 star treatment by Rachel! We hope you love your new vehicle. If you were to need anything in the future we hope you do not hesitate to reach out. Thank you for your kind words about Rachel! -Ganley Westside Imports

February 04, 2021

Dealership Rating
Employee Rating

Ganley Westside Imports (Subaru) is the place to go for your families car needs. The dealership is very clean and strictly follows the pandemic guidelines.They have very competent, friendly, caring, and pa More

by FLORESCC1015
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein

Feb 05, 2021

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new Subaru Outback. We appreciate the opportunity to earn your business, and are pleased that your experience was a positive one. Thank you, as well, for taking the time to submit your kind review about Rachel. Enjoy your new Outback! -Ganley Westside Subaru

January 28, 2021

Dealership Rating

This was my first time leasing. I was at this dealership from 9:00 am to 4:00 pm. I finally got what I wanted but was very disappointed that a lot of things were not explained to me. First no one mention th More

by FLORENCEMUNOZ
Recommend Dealer
No

Other Employees Tagged: Asif Kassam

Nov 16, 2022

Ken Ganley Westside Imports responded

We are sorry that you did not get proper explanations for your questions. We strive to make sure everyone is completely satisfied with their purchase.

Nov 16, 2022

Ken Ganley Westside Imports responded

We are sorry you had a less than exceptional experience with our dealership. We strive to make ever customer visit a great experience.

December 08, 2020

Dealership Rating
Employee Rating

We bought our first Subaru in 2011 and love way it handles in the rain and snow so much that we just purchased a 4th Subaru (our 3rd vehicle from Ganley Westside). The service was great the first tim More

by CNEWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam, Matt O'Shea

Dec 08, 2020

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new Subaru . We appreciate your continued support, and are pleased that your experiences with us have remained positive. Thank you, as well, for taking the time to submit your kind review. Enjoy your new Subaru! -Ganley Westside Subaru

December 04, 2020

Dealership Rating
Employee Rating

Rachel was great. Very friendly and helpful - we never felt any pressure to purchase. She was focused on helping us find the right fit for our family. More

by MARGOTCALCUT314
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Michael Imbrogno, Asif Kassam

Dec 04, 2020

Ken Ganley Westside Imports responded

Thank you for purchasing a new Subaru from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Rachel was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Subaru

December 02, 2020

Dealership Rating
Employee Rating

By far the best sale experience I've ever had! No pressuring, no constant calls and texts. Just very nice people looking to help me out. More

by RYANCAREY06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam , Joshua Vanderhoof

Dec 02, 2020

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Imports

November 21, 2020

Dealership Rating
Employee Rating

I had a Forester for many years but had switched to Nissan. I was curious about the Crosstrek. Rachel provided information, answered my questions, estimated my cost assured me I would love the change More

by MARGE D
Recommend Dealer
Yes

Other Employees Tagged: Michael Imbrogno , Kevin Amolsch

Nov 24, 2020

Ken Ganley Westside Imports responded

Marge, Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Rachel and that she was able to get you into your new Crosstrek! Please let us know if there is anything else we can assist you with. -Ganley Westside Subaru

October 30, 2020

Dealership Rating
Employee Rating

Saleswoman (Rachel Schafer) did an amazing job for me. I was just starting to think about getting a new car, and was undecided about Ganley or another dealer. Rachel was a fantastic saleswoman (she listene More

by SWT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Amolsch

Nov 02, 2020

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Subaru

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