Rachel Terriogo
Rachel Terriogo at Metro Honda

Rachel Terriogo | Page 25

Express Service Advisor

Metro Honda

540 Route 440 North
Jersey City, NJ 07305

Contact Me
not yet
rated
589 Reviews
not yet
rated

589 Reviews

Write a Review

589 Reviews of Rachel Terriogo

June 29, 2021

Dealership Rating
Employee Rating

Efficient and professional staff, good communication and vehicle was ready when promised More

by AlexCinJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 29, 2021

Dealership Rating
Employee Rating

Excellent job ,kind staff, good service clean areas, friendly people More

by mirta7950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 29, 2021

Dealership Rating
Employee Rating

I usually don’t complain but yesterday the service advisors was walking and talking to each other,while myself and two other customers was waiting to serviced. When I did receive service my advisor wa More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Metro Honda responded

Thank you for sharing your review, Angie. We apologize for the wait. Please let us know if we can further assist you.

June 29, 2021

Dealership Rating
Employee Rating

Was taken in with no appointment. The staff was friendly and helped me out as quickly as possible even though it’s a busy time for them. Gabriel was very helpful. More

by Alexis Lucena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel

Jun 30, 2021

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 28, 2021

Dealership Rating
Employee Rating

Visiting this dealership since 1996. Bought my 1sr care here. Still do the servicing of my new Honda car here. Service team is good. But not sure why service managers change every couple of months. I will More

by Saibaldg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 28, 2021

Dealership Rating
Employee Rating

Satisfied with all aspects of service provided. It was was efficient and timely More

by TRACIMEDINA132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 28, 2021

Dealership Rating
Employee Rating

Excellent service from Rachel. Brake pad and rotor surfacing was an excellent work as well. Great to recommend this place to friends and surely be back for the service. More

by ULM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Metro Honda responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 25, 2021

Dealership Rating
Employee Rating

Their service center is horrible. The service rep I dealt with do not follow up with you as a customer. I've been waiting more than 24 hours for a call back from her and nothing. I called back to ask for a m More

by Honda Pilot
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 28, 2021

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

June 25, 2021

Dealership Rating
Employee Rating

the wait time was ridiculous even with an appointment. the service reps were very slow and showed no urgency while cars were piled up in the lot. More

by DJJENNYM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 28, 2021

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

Jun 28, 2021

DJJENNYM responded

My response is that with over 12 years of being a customer this is ongoing, so much so that my most recent visit was to have an oil change on my accord and shop for a new car while i wait, I was 45 minutes late to meet with Horatio and with the short supply i could not get a new lease. That was the nail in the coffin, decided to purchase elsewhere and end my business with metro.

June 25, 2021

Dealership Rating
Employee Rating

Tried to convince me I needed my transmission fluid and breaks changed. Local mechanic said that is not all correct. My fluid was fine More

by Ssg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 28, 2021

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

...
25
...

Dealership Inventory (337 Vehicles)

new 2026 Honda Ridgeline car, priced at $45,090
2026 Honda Ridgeline
new
Modern Steel Metallic exterior
Automatic
All-wheel Drive
used 2024 Honda CR-V car, priced at $31,495
2024 Honda CR-V
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive
used 2024 Honda Accord Hybrid car, priced at $25,698
2024 Honda Accord Hybrid
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
used 2025 Nissan Rogue car, priced at $20,495
2025 Nissan Rogue
used
Super Black exterior
Automatic
All-wheel Drive
used 2023 Honda Accord Hybrid car, priced at $22,888
2023 Honda Accord Hybrid
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Prologue car, priced at $48,950
2026 Honda Prologue
new
Pacific Blue Metallic exterior
Automatic
All-wheel Drive