Rachel Terriogo | Page 59

Service Rachel was so informative with my repair process. She took me through every step of the repair and explained in detail the work that was going to be p Rachel was so informative with my repair process. She took me through every step of the repair and explained in detail the work that was going to be performed. She was also able to accommodate me with a loaner vehicle so I can get back and forth to work during the 2 day repair process. I am very pleased with the repair and with Rachel’s excellent service skills. Honda hired a winner in Rachel. Thank you Rachel. More

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Fantastic Was greeted by a young man named Todd and a young lady named Rachel (not sure if name). They were very helpful and informative. I will be back. Was greeted by a young man named Todd and a young lady named Rachel (not sure if name). They were very helpful and informative. I will be back. More

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Great experience i would recommend metro honda to everyone R This dealership care about the Customer. Very helpful and clean, shows and do outstanding service that satisfied the customers. I feel very grateful This dealership care about the Customer. Very helpful and clean, shows and do outstanding service that satisfied the customers. I feel very grateful for having metro honda as my service provider and Rachel from the service department is so helpful and informative. More

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Impressive service and followup Rachel in Honda Jersey City was so helpful with assisting me to understand the services I required, what I could postpone at this time and with help Rachel in Honda Jersey City was so helpful with assisting me to understand the services I required, what I could postpone at this time and with helping me save where I could. She also exemplified great customer service skills and follow up. More

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Recall Rachel is the best at Metro Honda. Rachel always treats us VERY VERY professional. Thank you Rachel for being the best and nicest person at Metro Hond Rachel is the best at Metro Honda. Rachel always treats us VERY VERY professional. Thank you Rachel for being the best and nicest person at Metro Honda. More

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Always great service Always friendly and fast service....everyone seems to know what they are talking about and always get the job done...big job or small job...I have pur Always friendly and fast service....everyone seems to know what they are talking about and always get the job done...big job or small job...I have purchased many Honda's and the service is the main reason why...ty for years of great service... More

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Smooth Deal!!! I like to deal with this dealer been buys and leasing from Horacio Garcia since 2003 this must be my Smoothest deal so far. I will continue referring I like to deal with this dealer been buys and leasing from Horacio Garcia since 2003 this must be my Smoothest deal so far. I will continue referring by his dealer to all my family and friends. Great job, Good team and excellent service. More

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Service review Service Representative RachelTerriago was very knowledgeable and courteous in the service she provided . I will always return to metro Honda for my se Service Representative RachelTerriago was very knowledgeable and courteous in the service she provided . I will always return to metro Honda for my service .Professionalism , courteous,m and knowledge is always important to me in customer care. More

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WOW! WOW! WOW! It is quite amazing to see how a trip to my favorite Honda Dealer in Jersey City has saved me time, money, unnecessary hassle... and unknown stress. It is quite amazing to see how a trip to my favorite Honda Dealer in Jersey City has saved me time, money, unnecessary hassle... and unknown stress. My Baby's Oil change was due. With the tax season deadlines fastly approaching, no professional Tax Director has time in their hands. I personally work twenty hours a day to respond and satisfy a demanding clientele and to remain competitive in a market saturated with tax services most importantly. Geographic location has obliged me to take a trip to another Honda dealer last saturday for a quick oil change. I was satisfied to see how fast the service was done and price was basically affordable ($89.14) for an "Express Service w/Synthetic Oil. Before my car was returned to me, the service manager handed me a list of issues that needed to be taken care of. I was told:" Sir, for your safety i would recommend you to do those services today. We won't be responsible if anything happens after leaving our premises." First of all, I naturally trust the advisors and techs at Metro who are nicer and not pushy. Tuesday night, i took my car for a test at Metro and the results of the previous diagnostic not only were inaccurate, the price for the same services was relatively lower. The service advisor at Metro, with her sense of urgency offered me a loaner for my professional obligations would not allow me to stay as i had customers in line waiting in my office. Before my departure from Metro, the tech invited me to see with my own eyes there was nothing wrong with my rear brakes as stated by the previous Honda Dealer where i was asked $69.95 to do nothing. Big savings! Metro charged me $100 bucks less for the emission. Metro, you guys ROCK! All the very Best!!! More

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