Rachel Terriogo
Rachel Terriogo at Metro Honda

Rachel Terriogo | Page 32

Express Service Advisor

Metro Honda

540 Route 440 North
Jersey City, NJ 07305

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589 Reviews
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589 Reviews

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589 Reviews of Rachel Terriogo

May 28, 2021

Dealership Rating
Employee Rating

The service center was clean and comfortable. Everyone was very professional. Everything about my car’s service was explained well. It was a speedy and effective process More

by moniqui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Metro Honda responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

May 27, 2021

Dealership Rating
Employee Rating

Excellent courteous service. Wonderful eating environment. Service rep was responsive and diligent. The service rep reviewed the records before repair and checked in with me during the waiting ti More

by GEORGE9900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service representative

May 28, 2021

Metro Honda responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

May 27, 2021

Dealership Rating
Employee Rating

Great service. Rachel was great promise me the time I get my car back was right on point.waiting area was nice and clean.Free coffee! More

by Q201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Metro Honda responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

May 27, 2021

Dealership Rating
Employee Rating

My recall on my HRV was handled immediately professionally, courteous and timely manner A pleasure to do business with representative and Metro Honda. Thank you More

by Debbie matan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2021

Debbie matan responded

Thank you for your immediate response to correct my recall problem

May 26, 2021

Dealership Rating
Employee Rating

Been dealing with them since 2011 and before. Never had any issues. Always was dealt with professionlly. Would deal with them again in the future. More

by JAZZJETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 27, 2021

Metro Honda responded

Thank you for the great review, we look forward to seeing you again.

May 25, 2021

Dealership Rating
Employee Rating

Rachel was very friendly and professional!Great quality Rachel was very friendly and professional! Great quality of work Great service Rachel was very friendly and professional! Great quality of work G More

by ARENASSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Metro Honda responded

Thank you for taking the time to share your review! We hope to see you again in the future.

May 25, 2021

Dealership Rating
Employee Rating

Unnecessary fluid change suggestion…my car has not run 60k, but ran 25k….I was suggested to change expensive fluid based on number of years…later I found that it was unnecessary to change More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 26, 2021

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

May 25, 2021

Dealership Rating
Employee Rating

Intake staff was friendly and kept me updated, and it was easy to make an appointment through the Honda app. but the cost is very high and service waits felt long, making me feel like I’m not getting good va More

by JJPAvlenyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 26, 2021

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

May 25, 2021

Dealership Rating
Employee Rating

I want to thank them all. They were very Courteous, professional and kind. While keeping proper safety precautions in place..I would recommend people to your facility. More

by Hunipot100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Metro Honda responded

Thank you for taking the time to share your review! We hope to see you again in the future.

May 25, 2021

Dealership Rating
Employee Rating

Excellent service. I will definitely recommend the services offered at this location Metro Honda. Great automobile service, friendly, and prompt service. Good job. I am satisfied. More

by cvdencio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Metro Honda

May 25, 2021

Metro Honda responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

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