Rachel Van Hart | Page 21

Efficient and friendly service department Rachel Christie in the service department made sure we got exactly what we needed in a timely manner. She always checks the details to keep our cars Rachel Christie in the service department made sure we got exactly what we needed in a timely manner. She always checks the details to keep our cars running in tip top shape. We appreciate that she makes us feel at home here. More

Report | Print

Awesome Those are the best, courtesy, explains everything very clear and helpful, I recommend this dealer to everyone, so is not only Honda, is the BEST Hond Those are the best, courtesy, explains everything very clear and helpful, I recommend this dealer to everyone, so is not only Honda, is the BEST Honda Dealer,well done Rachel More

Report | Print

As always another excellent service visit Once again Rachel Christie my service advisor did an excellent job and this time it was both cars on the same visit and she was training a new advisor Once again Rachel Christie my service advisor did an excellent job and this time it was both cars on the same visit and she was training a new advisor but somehow you all managed to get me in and out in record time. Honestly I never used to go to a dealer for service but in Brandon Honda's case it really is a great place to have your car serviced. Nuff said. More

Report | Print

Easy In and Out Service Always a pleasure to take my CR-V in for scheduled service. We're a one-car family, so I always have to wait for the car -- but the lounge area is br Always a pleasure to take my CR-V in for scheduled service. We're a one-car family, so I always have to wait for the car -- but the lounge area is bright, clean, and comfortable. The best part is that I rarely have had to wait more than an hour and a half for service to be completed. More

Report | Print

Very disappointed with Brandon Honda We are extremely dissatisfied with Brandon Honda and consequently with Honda itself. In July 2016, we decided it was time to replace our 2006 Buick L We are extremely dissatisfied with Brandon Honda and consequently with Honda itself. In July 2016, we decided it was time to replace our 2006 Buick Lucerne (with approximately 150,000 miles). At our age, we wanted a reliable vehicle without expensive maintenance. We chose a 2014 Odyssey so we could take our Sun City Center friends on excursions and to evening services (since several do not drive after dark) After an extremely long day of talking to our salesperson and the sales manager, we thought we had found a great vehicle that we could comfortably afford with a great warranty. Then we were locked in a small room with a finance manager, who kept adding fees, car care plans and more warranties adding thousands to the cost. We were led to believe that we were purchasing a car care service plan that would more than meet our needs. Before leaving the premises, we noticed a small chip in the windshield (that was not seen while we were test driving). We were told that it was no problem, it would be fixed. When we brought it in to be fixed, we were told to contact our insurance company to have it fixed (more hassle for us). Then imagine our shock when we took it in for service to be told that it was $500 for a 30000 mile maintenance. The vehicle had 25,973 miles on it when we purchased it. Our last visit was scheduled before we travel to Ohio and Michigan. We were told we needed a new battery. Even after a coupon, this visit was $143.39. We know we could have found a comparable vehicle and continued to use our local car service for much less expense and hassle. Although we do like our Odyssey van, we would not recommend a Honda vehicle or Brandon Honda dealership to anyone. More

Report | Print

Great service! Saved us money! Rachael & Honda Rocks! Needed new battery for Civic Hybrid; out of warranty. Rachael explained everything, secured a great reduction. Installation was quick, professional Needed new battery for Civic Hybrid; out of warranty. Rachael explained everything, secured a great reduction. Installation was quick, professional and done properly. Thanks, Rachael! More

Report | Print

Great Customer service Rachel Christie is amazing. Her knowledge of automotive mechanics, what Honda can realistically do for you, etc is outstanding. She is truely a profes Rachel Christie is amazing. Her knowledge of automotive mechanics, what Honda can realistically do for you, etc is outstanding. She is truely a professional and I always ask for her. More

Report | Print

Service. Rachael is my rep. She is fantastic. Up on everything!!. Attention to detail. Listens to what I have to tell her. I have been buying Hondas from Rachael is my rep. She is fantastic. Up on everything!!. Attention to detail. Listens to what I have to tell her. I have been buying Hondas from Brandon Honda-(whole family) since it opened. I have sent many friends to buy an service their cars. I have always been treated with the upmost respect. I appreciate the friendly staff. But Rachael is the BEST!. She has helped me in so many ways. I really do appreciate her. Had my 2017 Accord in for first Oil change. In and Out quickly. Everything great. Thanks. More

Report | Print

Great and fast Exceptional service good facilities and friendly staff. The snack bar is a nich touch. Recommend more outlets at the chairs for laptop and phone charg Exceptional service good facilities and friendly staff. The snack bar is a nich touch. Recommend more outlets at the chairs for laptop and phone charging More

Report | Print

Kudos! I would like to thanks Ms.Rachel Christie who took care of all my queries in a jiffy. She was very professional, knowledgeable and polite. I would like to thanks Ms.Rachel Christie who took care of all my queries in a jiffy. She was very professional, knowledgeable and polite. More

Report | Print