47 Reviews
Write a Review47 Reviews of Rachel Walen
March 09, 2024
From my earlier buying experiences I found Hyundai Seattle to be the good one.Front end executive Mustafa, Rachel and Manager David not only took care of my requirements but I found them to go above a Seattle to be the good one.Front end executive Mustafa, Rachel and Manager David not only took care of my requirements but I found them to go above and beyond to have a successful and peaceful transaction. I would recommend anyone to visit Hyundai Seattle once before going to any other shops.I found them very flexible in getting the ball rolling for customers.Had been the case I knew about them earlier I would have visited them month before. I have wasted my time going around shops to get a suitable family vehicle for a long run.I am sure their service will go a long way and customers will remember them to use them for future services. More
Other Employees Tagged: Mustaf Abdulkadir, Bari Bhurgri , David(Manager)
February 18, 2024
Great customer service! Responsive, kind and so helpful! They were so patient as we took a long time to make our decisions! Thank you Seattle Hyundai! Responsive, kind and so helpful! They were so patient as we took a long time to make our decisions! Thank you Seattle Hyundai! More
Other Employees Tagged: Ashley La Pierre, Mustaf Abdulkadir, Zia Mufti, Bari Bhurgri
February 11, 2024
Seattle Hyundai dealership is awesome! Both Kasim and Ryan did everything they could to give us the best experience in buying our Santa Fe. Both are personable and professional. Thank you Both Kasim and Ryan did everything they could to give us the best experience in buying our Santa Fe. Both are personable and professional. Thank you for our purchase! More
Other Employees Tagged: Ryan Walen, Kasim Sabir
February 05, 2024
They had the particular car I wanted. Was able to promptly view and test drive. Price was as advertised. Sales and finance process was easy. Sure, today will be the last day my new car is Was able to promptly view and test drive. Price was as advertised. Sales and finance process was easy. Sure, today will be the last day my new car is spotless, but it drives nice. Thanks Mohamud! More
Other Employees Tagged: Mohamud Mohamud
February 01, 2024
Great experience! Thoughtful, gentle and relational! Mustaf was so knowledgeable. The manager was open, honest, concise and to the point. He wqs everything Consumer R Thoughtful, gentle and relational! Mustaf was so knowledgeable. The manager was open, honest, concise and to the point. He wqs everything Consumer Reports promised! More
Other Employees Tagged: Ashley La Pierre, Mustaf Abdulkadir, Kasim Sabir, Bari Bhurgri , Mitchell! Amazing!
January 30, 2024
Buying your first car should be an experience not to forget for any person, but I can honestly say this was the worst buying experience of any commodity I have ever had, let alone a car. I first dec forget for any person, but I can honestly say this was the worst buying experience of any commodity I have ever had, let alone a car. I first decided on a particular car with a VIN number, and after initial documentation, I realized that the car I was paying for was not the same I had selected, and instead of being apologetic and correcting it, I was being told by Charles this is a better car and all, rather than owing up and correcting their mistake. When I went to the finance department, I saw Cedric was very welcoming I first, but when I decided not buy any add ons, the attendant was just plain rude and was like just sign and be out of here. Then when getting my car, I realized they had messed up the VIN number again and when the manager Rachel was involved, she also wasn't apologetic at all, and said I made an assumption that since the car I selected had 200 miles, I wouldn't want it and selected a car on their own which had very different accessories than the first one. The attitude was like what's the problem, they were changing up $500 worth of accessories and pretending how was that a problem. After that, I was told I would be informed when I get my number plate, but I had to call myself to be told its been here for a while, and I thought in the same run, I would also get the accessories corrected in which everybody was behaving like they were doing a favor to me to get it corrected. I can frankly say, I have had a way better experience buying a $5 commodity at Target than buying $40000 car here. All in all, please don't buy a car from here, the entire staff I interacted here is with not knowledgable, negligent and downright plain rude and don't care about customer at all. More
Other Employees Tagged: Charles Kim, Cedric Marigman
January 03, 2024
Had a generally good experience without too much sales pressure. Took a long time to close the deal, but maybe that’s just the way it is. pressure. Took a long time to close the deal, but maybe that’s just the way it is. More
Other Employees Tagged: Mohamud Mohamud, Bari Bhurgri
December 31, 2023
Friendly and helpful staff. Did their best to match our needs. Sales, Management & Finance were especially helpful. Thank you, Bari, Rachel and Max., Did their best to match our needs. Sales, Management & Finance were especially helpful. Thank you, Bari, Rachel and Max., More
Other Employees Tagged: Bari Bhurgri , Max
December 24, 2023
Mustaf and the rest of the team made me so comfortable. I was worried about dealerships in general, however meeting with Mustaf and Rachel, I was immediately relieved. Very professional, friendly and worke I was worried about dealerships in general, however meeting with Mustaf and Rachel, I was immediately relieved. Very professional, friendly and worked up the best deal. More
Other Employees Tagged: Ashley La Pierre, Mustaf Abdulkadir
December 20, 2023
They made it very easy and simple to get into the right vehicle for me. I came in with a car in mind and they made sure I got the best possible deal with the trade I had. vehicle for me. I came in with a car in mind and they made sure I got the best possible deal with the trade I had. More
Other Employees Tagged: Mohamud Mohamud, Bari Bhurgri