Rachel Walen | Page 6

Great customer service! Responsive, kind and so helpful! They were so patient as we took a long time to make our decisions! Thank you Seattle Hyundai! Responsive, kind and so helpful! They were so patient as we took a long time to make our decisions! Thank you Seattle Hyundai! More

by DANANDMARTY82 Verified Customer Verified Customer

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Seattle Hyundai dealership is awesome! Both Kasim and Ryan did everything they could to give us the best experience in buying our Santa Fe. Both are personable and professional. Thank you Both Kasim and Ryan did everything they could to give us the best experience in buying our Santa Fe. Both are personable and professional. Thank you for our purchase! More

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They had the particular car I wanted. Was able to promptly view and test drive. Price was as advertised. Sales and finance process was easy. Sure, today will be the last day my new car is Was able to promptly view and test drive. Price was as advertised. Sales and finance process was easy. Sure, today will be the last day my new car is spotless, but it drives nice. Thanks Mohamud! More

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Great experience! Thoughtful, gentle and relational! Mustaf was so knowledgeable. The manager was open, honest, concise and to the point. He wqs everything Consumer R Thoughtful, gentle and relational! Mustaf was so knowledgeable. The manager was open, honest, concise and to the point. He wqs everything Consumer Reports promised! More

by DANANDMARTY82 Verified Customer Verified Customer

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Buying your first car should be an experience not to forget for any person, but I can honestly say this was the worst buying experience of any commodity I have ever had, let alone a car. I first dec forget for any person, but I can honestly say this was the worst buying experience of any commodity I have ever had, let alone a car. I first decided on a particular car with a VIN number, and after initial documentation, I realized that the car I was paying for was not the same I had selected, and instead of being apologetic and correcting it, I was being told by Charles this is a better car and all, rather than owing up and correcting their mistake. When I went to the finance department, I saw Cedric was very welcoming I first, but when I decided not buy any add ons, the attendant was just plain rude and was like just sign and be out of here. Then when getting my car, I realized they had messed up the VIN number again and when the manager Rachel was involved, she also wasn't apologetic at all, and said I made an assumption that since the car I selected had 200 miles, I wouldn't want it and selected a car on their own which had very different accessories than the first one. The attitude was like what's the problem, they were changing up $500 worth of accessories and pretending how was that a problem. After that, I was told I would be informed when I get my number plate, but I had to call myself to be told its been here for a while, and I thought in the same run, I would also get the accessories corrected in which everybody was behaving like they were doing a favor to me to get it corrected. I can frankly say, I have had a way better experience buying a $5 commodity at Target than buying $40000 car here. All in all, please don't buy a car from here, the entire staff I interacted here is with not knowledgable, negligent and downright plain rude and don't care about customer at all. More

by ADITYA.AG048 Verified Customer Verified Customer

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Had a generally good experience without too much sales pressure. Took a long time to close the deal, but maybe that’s just the way it is. pressure. Took a long time to close the deal, but maybe that’s just the way it is. More

by SDEMLOW Verified Customer Verified Customer

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Friendly and helpful staff. Did their best to match our needs. Sales, Management & Finance were especially helpful. Thank you, Bari, Rachel and Max., Did their best to match our needs. Sales, Management & Finance were especially helpful. Thank you, Bari, Rachel and Max., More

by ZUBINPEREIRA Verified Customer Verified Customer

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Mustaf and the rest of the team made me so comfortable. I was worried about dealerships in general, however meeting with Mustaf and Rachel, I was immediately relieved. Very professional, friendly and worke I was worried about dealerships in general, however meeting with Mustaf and Rachel, I was immediately relieved. Very professional, friendly and worked up the best deal. More

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They made it very easy and simple to get into the right vehicle for me. I came in with a car in mind and they made sure I got the best possible deal with the trade I had. vehicle for me. I came in with a car in mind and they made sure I got the best possible deal with the trade I had. More

by CTOROURKE10 Verified Customer Verified Customer

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We like Hyundai cars, but Kacy (sales) and Cedric (finance) were really top notch. So much, in fact, that we ended up getting two cars that day! (finance) were really top notch. So much, in fact, that we ended up getting two cars that day! More

by MATTSMITHRUNS Verified Customer Verified Customer

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