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Rachelle Long
Refer Me
555 Reviews
Dealership Experience
11 yrs, 8 mos
Industry Experience
30 yrs, 1 mo
English555 Reviews
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555 Reviews of Rachelle Long
May 31, 2020
Service Review Needed to take my 2014 Edge in for a check engine light. The whole experience was great. I was greeted promptly and had my vehicle checked in. Rachell Needed to take my 2014 Edge in for a check engine light. The whole experience was great. I was greeted promptly and had my vehicle checked in. Rachelle advised me she would update me when the tech diagnosed problem. Received a call from Rachelle next work day and she advised me problem would be corrected that day. Vehicle was completed as promised. Rachelle is an amazing professional and provides outstanding customer service. I highly recommend Rachelle and dealership. More
by garycpetersonca
Helpful 
May 29, 2020
Walked in today and received the best service by Rachelle Long. She was so helpful and informative. I will definitely be coming back for car service as well referring family and friends. Long. She was so helpful and informative. I will definitely be coming back for car service as well referring family and friends. More
by Wheels
May 27, 2020
Service and Maintenance - The Best My check engine alarm came on so I quickly took my Fusion to Gosch Ford Service. Rachelle Long got my car right into the technicians and they determin My check engine alarm came on so I quickly took my Fusion to Gosch Ford Service. Rachelle Long got my car right into the technicians and they determined the car required a complete download of its software. Brought it back the next day and it's done. Driving away, I noticed my rear window won't close. Back to Rachelle and the car needs parts from Ford. She arranged a rental for the duration of my repair, which turned out to be a week waiting on parts. Rachelle kept in touch daily with progress. Finally, my car is repaired. Rachelle is the Best. She is professional, attentive, knows how to keep the customer informed. And, all of this was covered by my extended warranty. I really appreciate Rachelle, Thanks for Gosch and Rachelle for taking such great care of me and my Fusion. More
by wjharrell2
May 20, 2020
I just enjoyed it. Rachelle is a pro. Needed transmission servicing and oil change for trip to Utah. for my 2006 f150. I always look forward to dealing with Rachelle. Thank again for a Needed transmission servicing and oil change for trip to Utah. for my 2006 f150. I always look forward to dealing with Rachelle. Thank again for a nice experience. More
by Bill Crocker
May 15, 2020
Great Service I went in for a maintenance service and checked in with Rachelle Long very professional and courteous welcoming i have always had all my vehicles serv I went in for a maintenance service and checked in with Rachelle Long very professional and courteous welcoming i have always had all my vehicles serviced at Gosch Ford Temecula i would recommend that dealership to family and friends even when trading or purchasing a new vehicle More
by paul.bernardino
May 14, 2020
Rachelle was extremely professional and welcoming. I was very pleased with her service. I will for sure be going back to them next time I need my vehicle fixed or serviced. very pleased with her service. I will for sure be going back to them next time I need my vehicle fixed or serviced. More
by medinabe_79
May 06, 2020
All members of the staff team were very supportive and understanding of my need for A/C repair. They fixed the problem at a reasonable price. understanding of my need for A/C repair. They fixed the problem at a reasonable price. More
by Steven S.
Other Employees Tagged: The technician that assessed and repaired the A/C leak.
April 29, 2020
Excellent service by Rachelle Long, as in the past. She worked with me via phone regarding tow truck arrival and subsequently handled the new battery installation very professionally and quickly. worked with me via phone regarding tow truck arrival and subsequently handled the new battery installation very professionally and quickly. More
by krautio1
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