Dealership Experience
11 yrs, 9 mos
Industry Experience
30 yrs, 2 mos
558 Reviews
Write a Review558 Reviews of Rachelle Long
May 06, 2020
All members of the staff team were very supportive and understanding of my need for A/C repair. They fixed the problem at a reasonable price. understanding of my need for A/C repair. They fixed the problem at a reasonable price. More
Other Employees Tagged: The technician that assessed and repaired the A/C leak.
April 29, 2020
Excellent service by Rachelle Long, as in the past. She worked with me via phone regarding tow truck arrival and subsequently handled the new battery installation very professionally and quickly. worked with me via phone regarding tow truck arrival and subsequently handled the new battery installation very professionally and quickly. More
April 09, 2020
Rachelle Long is the best! Rachelle, thank you for making my experience at Gosch Ford Temecula pleasant - time and time again. I appreciate your candid approach and transparency Rachelle, thank you for making my experience at Gosch Ford Temecula pleasant - time and time again. I appreciate your candid approach and transparency regarding all of my questions and concerns. YOU are the reason I purchased my second Ford last October at Gosch Ford Temecula. I appreciate all you do! More
Other Employees Tagged: Adam Smith
March 27, 2020
BEST FORD SERVICE Kenn Olson has been my service adviser since 2009 and always provides me with outstanding customer service! He is intuitive regarding the needs of bo Kenn Olson has been my service adviser since 2009 and always provides me with outstanding customer service! He is intuitive regarding the needs of both the owner and vehicle. I am a lifelong loyal customer of Gosch Ford Temecula whereas I have purchased three vehicles from them to date! More
Other Employees Tagged: Kenn Olson
March 24, 2020
15K M Service with Corrective Actn 19S29 & 3.0 Synch upgrade The dealership and specifically Rachel Long, coordinated getting everything completed in a timely manner. What I liked in particular was Rachel getti The dealership and specifically Rachel Long, coordinated getting everything completed in a timely manner. What I liked in particular was Rachel getting my Synch upgraded to version 3.0 so that I could personally install the Navigation software upgrade that I purchased on a USB stick. More
March 23, 2020
First service on new vehicle Rachelle Long coordinated the purchase of a drop in liner and appointment for installation. Everything went smoothly and right on schedule. Rachelle Rachelle Long coordinated the purchase of a drop in liner and appointment for installation. Everything went smoothly and right on schedule. Rachelle kept me informed of the progress and everything was done to my complete satisfaction. More
Other Employees Tagged: Pablo Pastrana
March 14, 2020
Rachelle is amazing! She is always friendly and ready to assist us anytime we call. She also takes extra time to find discounts if available. She is one of a kind! assist us anytime we call. She also takes extra time to find discounts if available. She is one of a kind! More
March 14, 2020
Rachelle is our go to girl. She always takes care of us like family. She is on top of her game and always gives her best to accommodate us in a timely and efficient manner. She is a rock star! like family. She is on top of her game and always gives her best to accommodate us in a timely and efficient manner. She is a rock star! More
March 14, 2020
Rachelle Long is the most awesome person! She knows her Fords and truly appreciates her customers. She knows me by name when I walk in and it makes me feel special. Fords and truly appreciates her customers. She knows me by name when I walk in and it makes me feel special. More