Rachelle Long | Page 47
Parts and Service Director
Gosch Ford Temecula
26895 Ynez Rd
Temecula, CA 92591
Dealership Experience
14 yrs, 2 mos
Industry Experience
32 yrs, 7 mos
619 Reviews
Write a Review619 Reviews of Rachelle Long
October 31, 2019
Rachelle is seriously the best service advisor over there. She is so friendly and fast at getting service done. She’s goes out of her way to make sure you have the best experience possible. Make your a there. She is so friendly and fast at getting service done. She’s goes out of her way to make sure you have the best experience possible. Make your appointment with her! More
October 31, 2019
Best Customer Service! Rachelle is the sweetest!! Always has a smile on her face, makes you feel welcome! I'm in and out in less than 15 minutes, they're on it! Rachelle is the sweetest!! Always has a smile on her face, makes you feel welcome! I'm in and out in less than 15 minutes, they're on it! More
October 30, 2019
Airbag replace Rachel always makes me feel welcome and takes care of everything I need whether it's a rental car l need of it l need to wait for my car. Rachel always makes me feel welcome and takes care of everything I need whether it's a rental car l need of it l need to wait for my car. More
October 14, 2019
I ALWAYS REQUEST SERVICE REP RACHELLE LONG, THIS IS WHY. RACHELLE LONG SAID THAT SHE WAS GOING TO BILL THE EXTENDED WARRANTY COMPANY/INSURANCE CO ON MY BEHALF. $2065.38 WAS PAID BY THE WARRANTY WHICH COVERED RACHELLE LONG SAID THAT SHE WAS GOING TO BILL THE EXTENDED WARRANTY COMPANY/INSURANCE CO ON MY BEHALF. $2065.38 WAS PAID BY THE WARRANTY WHICH COVERED THE REPLACEMENT OF THE FRONT LOWER CONTROL ARMS, STRUTS AND BEARINGS, SHOCK ABSORBER AND 5 DAYS OF A RENTAL VEHICLE. IF RACHELLE HAD NOT GONE TO THAT EXTRA EFFORT, THIS PAYMENT WOULD HAVE HAD TO COME OUT OF MY POCKET. SHE ALWAYS MAKES AN EFFORT TO SEE WHAT IS THE FAIREST AND MOST PROFESSIONAL WAY TO DEAL WITH THE SAFETY OF MY VEHICLE More
October 10, 2019
Always a positive experience at Gosch Ford Temecula In for service and a Navigation issue. Rachel as always did her best to get us in and because of the amount of time to check out our navigation system In for service and a Navigation issue. Rachel as always did her best to get us in and because of the amount of time to check out our navigation system our Warranty provided a rental until everything was completed. More
Other Employees Tagged: Pablo Pastrana
October 09, 2019
Check engine light was illuminated Rachelle Long, our service advisor, kept us informed on the diagnosis of our problem, with information on the repair in progress, and on delivery afte Rachelle Long, our service advisor, kept us informed on the diagnosis of our problem, with information on the repair in progress, and on delivery after the repair. Very informative and professional. Thank you to Rachelle and the techs behind the scene. More
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