Rachelle Long | Page 48

Rachel was awesome!! She was able to get my van back in the road in no time and for a great deal. I recommend Gosch Ford to everyone the road in no time and for a great deal. I recommend Gosch Ford to everyone More

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Amazingly fast awesome service As always Rachelle was able to get me in, out of the blue, fix my car and back out lighting fast. Thanks again for such great service!!! Highly recomm As always Rachelle was able to get me in, out of the blue, fix my car and back out lighting fast. Thanks again for such great service!!! Highly recommend the multi-point inspection, great piece of mind for vehicle operational status. More

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Amazing customer service. Miss Rachelle Long Amazing service consultant.miss Rachelle she is the best she listened and overviewed my Recall. You have the best customer service Miss Rachelle Long Amazing service consultant.miss Rachelle she is the best she listened and overviewed my Recall. You have the best customer service . Thank you for a great job.(great mechanic..) congratulations. Mr Fernando Rueda. More

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Very responsive, took complete care of my truck On 2 recent service appointments, Rachelle found issues with my truck, had it repaired in timely manner. I am very happy to commend her for attention On 2 recent service appointments, Rachelle found issues with my truck, had it repaired in timely manner. I am very happy to commend her for attention to detail and follow thru. More

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Service Supervisor of the Year Rachelle Long has done it again. OUTSTANDING CUSTOMER SERVICE, attention to detail, no nonsense demeanor; hands down what makes this service departmen Rachelle Long has done it again. OUTSTANDING CUSTOMER SERVICE, attention to detail, no nonsense demeanor; hands down what makes this service department kick. Her leadership and attentiveness to the customer needs is top notch. Jason Noble has a definite winner on this team. Scheduled my wife’s mandatory maintenance on her 2019 Mustang, called the department (Rachelle has been our service rep since we joined the Gosch team), dropped the vehicle off, wait time was top notch as expected, with no issues or setbacks. My experience with Rachelle and this establishment is supreme, and wouldn’t trade this department for the world. Keep up the great work, Gosch Ford should be #1 in the area for years to come. More

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Excellence! Honest to goodness deal! Love the people here service department always provides good experience. The customer service is excellent always makes me f Honest to goodness deal! Love the people here service department always provides good experience. The customer service is excellent always makes me feel comfortable. Keep your good vibes!!! More

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It was a great experience I was treated great working with Kyle was handled perfectly, I have already recommended him to one of my friends. I will continue to do all my service I was treated great working with Kyle was handled perfectly, I have already recommended him to one of my friends. I will continue to do all my service work at the dealership as well More

by economosstewart Verified Customer Verified Customer

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Kind, fast, and thorough. This dealership is very thorough with their service. Rachelle is very attentive and friendly. She makes sure everything is done properly. The amount o This dealership is very thorough with their service. Rachelle is very attentive and friendly. She makes sure everything is done properly. The amount of time they take to get the repairs done is very quick. More

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Excellent, efficient, pleasant and on time Adviser Rachel Long is all you could want in a service adviser. She accommodated my need to reschedule and took care of the add on service I hit her Adviser Rachel Long is all you could want in a service adviser. She accommodated my need to reschedule and took care of the add on service I hit her with. She understood my request and advised me with understanding and knowledge. My service was completed promptly and efficiently. I needed the shuttle service from and back to the dealership and Rachel coordinated that. More

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Excellent Customer Service Always pleased with the service at Gosch Ford. Rachelle is an excellent service advisor! She is very friendly, helpful and efficient. She makes the pr Always pleased with the service at Gosch Ford. Rachelle is an excellent service advisor! She is very friendly, helpful and efficient. She makes the process of having your car serviced as easy as possible. I personally like to communicate with her via email since I too work during the day and she always responds almost immediately. She always makes me feel like a valued customer whether we are bringing a car in for just an oil change or for needed repairs. I trust the value and service provided. More

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