Rachelle Long | Page 50

Service Department The dealer is always clean! Your service department is very much customer service oriented! More specifically Rachel, she is always very professional, The dealer is always clean! Your service department is very much customer service oriented! More specifically Rachel, she is always very professional, courteous and doesn' waste any bodies time, she explains everything before and what's going to happen after and let me tell you, I believe she's 100% effective all the time, she makes life easier for everyone! Keep it Up Rachel! More

Print

Great service and good employees Great work and fast service . Many friendly staff and clean workspace . 10/10 would come back soon .I was looked after by so many well trained staff . Great work and fast service . Many friendly staff and clean workspace . 10/10 would come back soon .I was looked after by so many well trained staff . More

Print

Service completed on my 2009 F150 Thacker Great service department. Rachelle Long does a great job. Honest and prompt I would highly recommend this dealership to anyone looking for great servi Great service department. Rachelle Long does a great job. Honest and prompt I would highly recommend this dealership to anyone looking for great service department for your ford car or truck. I have been utilizing this dealership for about 4 years for my 2013 Ford Escape and 2009 F150. Their service department is organized and very professional. I will continue to keep coming back! More

Print

Great customer service! Always top notch customer service! I have been with the same service writer for eight years and she takes great care of me and my vehicles. Always top notch customer service! I have been with the same service writer for eight years and she takes great care of me and my vehicles. More

Print

WENT TO SERVICE TO FIX A COUPLE OF PROBLEMS TOOK MY CAR THERE FOR SERVICE, PICKED IT UP AND STILL WAS NOT RIGHT. JASON THEN GOT INVOLVED TO MAKE SURE IT WOULD BE TAKEN CARE, AFTER I MET WITH SER TOOK MY CAR THERE FOR SERVICE, PICKED IT UP AND STILL WAS NOT RIGHT. JASON THEN GOT INVOLVED TO MAKE SURE IT WOULD BE TAKEN CARE, AFTER I MET WITH SERVICE MANAGER GRANT, HE TOOK CONTROL AND ADDRESSED MY CONCERNS, MY SECOND SERVICE ADVISOR WAS MIKE TINSLEY,, HE WAS AWESOME!! GOT RIGHT ON IT AND FIXED THE PROBLEM WITHIN THE DAY, I HIGHLY RECOMMEND MIKE, JASON, GRANT AND TREVOR. CUSTOMER SERVICE IS KEY, AND AFTER A ROCKY START THEY STEPPED UP TO THE PLATE. ALSO GAVE ME A LOAN CAR WHILE THEY HAD MINE. ALSO RACHELLE WAS CALLING ME EVERY SO OFTEN TO MAKE SURE THE TOW TRUCK WAS ON ITS WAY, VERY FRIENDLY. More

Print

Service Rachelle I'm the service dept is always so nice and helpful. She always makes sure me and my family are taken care of with our cars Rachelle I'm the service dept is always so nice and helpful. She always makes sure me and my family are taken care of with our cars More

Print

Service Experience Rachelle is simply awesome! She takes care of her customers un a timely and eficiente manner. She is trustworthy and a ver good listener to tour needs Rachelle is simply awesome! She takes care of her customers un a timely and eficiente manner. She is trustworthy and a ver good listener to tour needs More

Print

Best service advisor Ever I have been going to Rachelle for all of my family’s vehicle’s service needs and she rises above the rest of the advisors. She calls me instead of me I have been going to Rachelle for all of my family’s vehicle’s service needs and she rises above the rest of the advisors. She calls me instead of me checking on my vehicle repair progress. That means a lot to me. Thank you Rachelle! More

Print

Best service Rachelle is the best advisor for Ford. She has been our advisor for the whole family for over 10 years and no one compares to her attention to detail Rachelle is the best advisor for Ford. She has been our advisor for the whole family for over 10 years and no one compares to her attention to detail and caring for us like family. Thank you More

Print

Awesome Service Rachelle has always been very helpful professional. She is friendly and smiles and has a great attitude. Makes coming to the dealer painless and stres Rachelle has always been very helpful professional. She is friendly and smiles and has a great attitude. Makes coming to the dealer painless and stress free. More

Print