Rachelle Long | Page 55
Parts and Service Director
Gosch Ford Temecula
26895 Ynez Rd
Temecula, CA 92591
Dealership Experience
14 yrs, 2 mos
Industry Experience
32 yrs, 7 mos
619 Reviews
Write a Review619 Reviews of Rachelle Long
April 12, 2019
I would only recommend this service center for Rachel Rachel has been our service provider since I can remember, for myself and my husband. I am always confident that my issues will be fixed, quickly and Rachel has been our service provider since I can remember, for myself and my husband. I am always confident that my issues will be fixed, quickly and as affordably as possible. Rachel has always gone the extra mile for us and even adds the personal touch of asking about our kids. She really is the best! When Gosch bought Rancho Ford the service dept went a little downhill. Twice I had to utilize the service center when Rachel was out and both experiences were awful. I have learned that if Rachel is out, I just wait for her return. She is THE BEST!!! When rating the questions below, they are of the dept a a whole. Not about Rachel. She is 5 stars all the way. More
April 11, 2019
BEST SERVICE ADVISOR Rachelle Long has been helping me and my family for the past 10 years. She is trustworthy efficient and always smiling. We love it that she knows our Rachelle Long has been helping me and my family for the past 10 years. She is trustworthy efficient and always smiling. We love it that she knows our names when we walk in and has our vehicles ready always ahead of the promised time. We always tell all of our friends and family to see her and she is why our family continues to buy FORDS only! More
April 09, 2019
Expect Awesome-ness EVERYTIME! Rachel Long has been my service advisor at Gosch Ford Temecula since 2013. She always takes care of my vehicle & hands it back over to me in “better t Rachel Long has been my service advisor at Gosch Ford Temecula since 2013. She always takes care of my vehicle & hands it back over to me in “better than I dropped it off” condition. She is professional, super efficient, and kind. I always know what I’m going to get here! More
April 05, 2019
Excellent Service Rachelle is very polite and she communicates in a timely manner. She always smile and gives an impressionable character for this location. The loung Rachelle is very polite and she communicates in a timely manner. She always smile and gives an impressionable character for this location. The lounge needs improvement with their pop corn and lately the coffee machine is always broken. More
Other Employees Tagged: Kenn Olson , David Sanchez, Mike Tinsley
April 05, 2019
Always deliver more than promised I've dealt with Rachelle Long for many years as she has taken care of 3 Ford Escapes for me. She has always delivered exceptional service. In sales, I've dealt with Rachelle Long for many years as she has taken care of 3 Ford Escapes for me. She has always delivered exceptional service. In sales, the motto is deliver more than you promise...well, Rachelle promises a high level of service and she always exceeds it. Bottom line - I won't even consider buying another make of vehicle because I don't want anyone else taking care of my vehicles. She is that good. More
April 03, 2019
Courteous, Confident, and Efficient personnel I am very impressed with Service Sales Consultant Rachelle Long. She is always well informed and has the ability to put a customer at ease with her v I am very impressed with Service Sales Consultant Rachelle Long. She is always well informed and has the ability to put a customer at ease with her vast knowledge. She is not high pressured, however; she does make routine service recommendations. I will definitely return to Gosch Ford in Temecula. More
April 02, 2019
Excellent Service Rachelle Long is on top of her game. She represents Ford and the dealership in the community. She is well regarded and recognized cause of her excelle Rachelle Long is on top of her game. She represents Ford and the dealership in the community. She is well regarded and recognized cause of her excellent customer service skills and her attitude and smile is infectious. More
April 02, 2019
Rachelle is the Best I absolutely loved my experience at Ford. Rachel was very helpful and knowledgeable. I would recommend anyone to come here to visit her here at Gosch I absolutely loved my experience at Ford. Rachel was very helpful and knowledgeable. I would recommend anyone to come here to visit her here at Gosch Ford because she is the best! More
April 02, 2019
Great service writer Rachelle Long has been our service writer since we purchased our car in 2017. She is extremely professional! She has always kept us up to speed on wha Rachelle Long has been our service writer since we purchased our car in 2017. She is extremely professional! She has always kept us up to speed on what is going on with our car and the service necessary. More
April 02, 2019
F-150 Service ( oil service, Sync reset, driver seat check) As usual, great service and great customer service due to the outstanding dedicated Staff whom ensure to answer any questions. Especially to our Servi As usual, great service and great customer service due to the outstanding dedicated Staff whom ensure to answer any questions. Especially to our Service Representative, “Rachel Long”. More
Other Employees Tagged: Carlos Lopez
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