Dealership Experience
13 yrs, 7 mos
Industry Experience
32 yrs
606 Reviews
Write a Review606 Reviews of Rachelle Long
January 27, 2019
Service Visit She is an amazing individual. Rachelle is very professional and courteous. She truly shows how much she cares about her customers and their vehicles. She is an amazing individual. Rachelle is very professional and courteous. She truly shows how much she cares about her customers and their vehicles. She keeps you informed thru the whole process and makes it convenient to pick up the vehicle. She is simply awesome! More
January 27, 2019
Superb Customer Service Rachelle Long is the reason why I keep coming back to this dealership. She is the very honest and helpful. She treats us like family which makes for a Rachelle Long is the reason why I keep coming back to this dealership. She is the very honest and helpful. She treats us like family which makes for a wonderful service experience! More
January 26, 2019
Service Experience Rachelle Long is my go to advisor. She always listens and makes sure that my vehicle need are taken care off nd in a timely manner. Thank you Rachell Rachelle Long is my go to advisor. She always listens and makes sure that my vehicle need are taken care off nd in a timely manner. Thank you Rachelle! More
January 25, 2019
Service Visit Rachelle had such a positive and energetic attitude that it is contagious and makes it a wonderful customer experience. She is always pleasant and hel Rachelle had such a positive and energetic attitude that it is contagious and makes it a wonderful customer experience. She is always pleasant and helpful. More
January 25, 2019
Service Department Rocks I have known Rachelle for over 10 years and no one can compare to her customer service skills. She remembers my name and greet me as I walk in and tha I have known Rachelle for over 10 years and no one can compare to her customer service skills. She remembers my name and greet me as I walk in and that is just so incredible. She deserves a raise!! More
January 25, 2019
Rachelle is the bomb She is the best Ford advisor in the nation. I should be able to give her her more than 5stars. She truly cares for all her customers and she is very a She is the best Ford advisor in the nation. I should be able to give her her more than 5stars. She truly cares for all her customers and she is very attentive. Nothing gets by her. We just love her to pieces! More
January 25, 2019
Rachelle is the best She has been highly recommended to me by my co workers and I can see why. She makes sure that your service visit for your vehicle doesn’t interfere wi She has been highly recommended to me by my co workers and I can see why. She makes sure that your service visit for your vehicle doesn’t interfere with your daily routine and it was no stress at all. She will be my advisor and continue buying Fords cause of her. Great job!!! More
January 25, 2019
Customer Service Excellence My first visit to this dealership and I am very impressed. Rachelle Long greeted me with a smile as soon as I walked in and welcomed me to the dealers My first visit to this dealership and I am very impressed. Rachelle Long greeted me with a smile as soon as I walked in and welcomed me to the dealership. She kept me updated about my vehicle and I was able to pick it up at lunch. No wonder she is highly recommended by her customers! More
January 24, 2019
Awesome Service Rachelle Long was my advisor and she provided excellent customer service. My vehicle was ready sooner than promised and it was washed! I will recommen Rachelle Long was my advisor and she provided excellent customer service. My vehicle was ready sooner than promised and it was washed! I will recommend her to everyone I know!! More
January 24, 2019
Exceptional Service Rachelle Long is the elite service advisor I have ever dealt with. Very detailed and her attitude is contagious. Always very happy and courteous and s Rachelle Long is the elite service advisor I have ever dealt with. Very detailed and her attitude is contagious. Always very happy and courteous and smiling. She is the face of the service department. More

