Dealership Experience
13 yrs, 9 mos
Industry Experience
32 yrs, 2 mos
611 Reviews
Write a Review611 Reviews of Rachelle Long
February 07, 2019
Exceptional service Rachelle Long exceeds expectation each time I bring my vehicle in for service. She surpasses all expectations and always professional. I always recomm Rachelle Long exceeds expectation each time I bring my vehicle in for service. She surpasses all expectations and always professional. I always recommend to see her to everyone I know. More
February 06, 2019
Rachelle is the best We have been bringing all of our vehicles to her for the past 7 years. Her consistent excellent customer service is rare and unbelievable. No one com We have been bringing all of our vehicles to her for the past 7 years. Her consistent excellent customer service is rare and unbelievable. No one compares that is why we keep buying Fords. More
February 05, 2019
Rachelle Ive had good and bad experiences with the dealer but Rachelle has really turned me around on this place. She Always keeps my informed and makes sure y Ive had good and bad experiences with the dealer but Rachelle has really turned me around on this place. She Always keeps my informed and makes sure you truck is being properly taken care of. She truly has made the difference and is the only service manager i would recommend. More
February 04, 2019
Fantastic Dealership I cannot say enough about the customer service I receive from Rachelle Long and the Ford team! My oil change only took an hour and communication was f I cannot say enough about the customer service I receive from Rachelle Long and the Ford team! My oil change only took an hour and communication was fantastic! Thank you Rachelle! More
February 04, 2019
Customer service Very helpful and professional,didn't take long for her to come out and talk to me.Bill Coats made sure my parts were ordered and call when they arrive Very helpful and professional,didn't take long for her to come out and talk to me.Bill Coats made sure my parts were ordered and call when they arrived More
Other Employees Tagged: Bill Coats
February 01, 2019
Always positive thanks to Rachel. Rachel is friendly, professional, and very thorough in managing the service of my vehicle. My experience is always positive thanks to Rachel. Thank y Rachel is friendly, professional, and very thorough in managing the service of my vehicle. My experience is always positive thanks to Rachel. Thank you, Rachel! More
February 01, 2019
Service Review As always, Rachelle is a pleasure to work with. The appointment process is efficient; she's always in a pleasant mood, gives me complete information, As always, Rachelle is a pleasure to work with. The appointment process is efficient; she's always in a pleasant mood, gives me complete information, and the work is done in a timely fashion. More
February 01, 2019
Superior Customer Service I came in for routine maintenance and the representative Rachelle remembered me as soon as I walked in. She was very friendly and checked me in promp I came in for routine maintenance and the representative Rachelle remembered me as soon as I walked in. She was very friendly and checked me in promptly. I could go get maintenance at a shop closer to home but this dealership is worth the time and is affordable. I highly recommend this dealership. More
January 30, 2019
Great dealership and service department My family has been going to Gosch Ford for 6 years. We have purchased cars at this dealership and have all of our cars(all Fords) serviced here. Rache My family has been going to Gosch Ford for 6 years. We have purchased cars at this dealership and have all of our cars(all Fords) serviced here. Rachelle has been my advisor all of these years and is very helpful, friendly and honest. I would recommend this dealership for purchasing a vehicle and to have your service done here as well. More
January 30, 2019
Service experience She is the most detailed and attentive service advisor I have ever dealt with. She knows her customers by name and makes us ferl5very special. Thank She is the most detailed and attentive service advisor I have ever dealt with. She knows her customers by name and makes us ferl5very special. Thank you Rachelle More
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