Rachelle Pennington | Page 2

Rachelle is a great service rep and very attentive! Very responsive to my needs as a customer. Very responsive to my needs as a customer. More

by NICOLETHOMPSON2 Verified Customer Verified Customer

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My dash is telling me my oil was overfilled. Called Mercedes Columbus and they told me to bring it back in and they would drain some out. Just paid almost $1000 for a service B. Diesel is almost Called Mercedes Columbus and they told me to bring it back in and they would drain some out. Just paid almost $1000 for a service B. Diesel is almost $6.00 a gallon and i live an hour away. Very disappointed in the way this problem was handled. More

by lyndatbulloch Verified Customer Verified Customer

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100 %excellent service friendly helpful qualified experienced certified professional and the care exceeded my expectations experienced certified professional and the care exceeded my expectations More

by deeonnmattox Verified Customer Verified Customer

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Very knowledgeable and polite advisors. The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recor The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recordings of the service performed. More

by PATRICIA2Hannon Verified Customer Verified Customer

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Rachelle went above and beyond her usual excellent service to take care of my car. I am so appreciative. service to take care of my car. I am so appreciative. More

by phpage1 Verified Customer Verified Customer

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Everyone was very helpful and nice. I enjoyed the experience Mercedes provided me. The only thing I would recommend is that provide some hot food for customers while they wait like othe I enjoyed the experience Mercedes provided me. The only thing I would recommend is that provide some hot food for customers while they wait like other locations do. More

by catrice.c21jax Verified Customer Verified Customer

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Rachelle is always helpful and so kind. I enjoy working with her and am always happy to get her to help me I enjoy working with her and am always happy to get her to help me More

by STACEYLJACKSON1 Verified Customer Verified Customer

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We love these guys. My mother-in-law brought her 2010 C300 faithfully for service, and we intend to keep up the tradition. My mother-in-law brought her 2010 C300 faithfully for service, and we intend to keep up the tradition. More

by kebpmb Verified Customer Verified Customer

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Without a doubt each time I visit this dealership I’m amazed at how friendly everyone seems. Rachelle is the most knowledgeable, honest, kindest person I’ve met. I always deal with her and I love her amazed at how friendly everyone seems. Rachelle is the most knowledgeable, honest, kindest person I’ve met. I always deal with her and I love her!!!! I will never drive any other car than a Mercedes. This dealership is the BEST!!!! More

by pammyx Verified Customer Verified Customer

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I had an excellent experience at this Mercedes dealership. Everyone was incredibly friendly, professional, and welcoming from start to finish. Jasmine, Haley, and Rachelle were especially kind, he dealership. Everyone was incredibly friendly, professional, and welcoming from start to finish. Jasmine, Haley, and Rachelle were especially kind, helpful, and went above and beyond to make the process smooth and stress-free. Their customer service and attention to detail truly made a difference. I highly recommend this dealership to anyone looking for a great car-buying experience! More

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