Rachelle Pennington | Page 2

Without a doubt each time I visit this dealership I’m amazed at how friendly everyone seems. Rachelle is the most knowledgeable, honest, kindest person I’ve met. I always deal with her and I love her amazed at how friendly everyone seems. Rachelle is the most knowledgeable, honest, kindest person I’ve met. I always deal with her and I love her!!!! I will never drive any other car than a Mercedes. This dealership is the BEST!!!! More

by pammyx Verified Customer Verified Customer

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I had an excellent experience at this Mercedes dealership. Everyone was incredibly friendly, professional, and welcoming from start to finish. Jasmine, Haley, and Rachelle were especially kind, he dealership. Everyone was incredibly friendly, professional, and welcoming from start to finish. Jasmine, Haley, and Rachelle were especially kind, helpful, and went above and beyond to make the process smooth and stress-free. Their customer service and attention to detail truly made a difference. I highly recommend this dealership to anyone looking for a great car-buying experience! More

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Personnel are very nice. Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, More

by DJPORTER97 Verified Customer Verified Customer

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Customer Service is Top Notch! !! Always a Good Experience when I come here. Keep up The Good Work!! !! Always a Good Experience when I come here. Keep up The Good Work!! More

by Dee Verified Customer Verified Customer

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The service was good. The wait time was ok. The staff was very friendly and helpful . The wait time was ok. The staff was very friendly and helpful . More

by OBLACK Verified Customer Verified Customer

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The staff was Very helpful and knowledgeable. Rachelle is the best service rep. She went out of her way to make my experience efficient and easy! Rachelle is the best service rep. She went out of her way to make my experience efficient and easy! More

by MELISSALmalloy Verified Customer Verified Customer

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She went above my expectations to ensure I was happy with the situation concerning the parts and installation on my vehicle. the situation concerning the parts and installation on my vehicle. More

by C. Yolande Johnson Verified Customer Verified Customer

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Rachelle is an outstanding performer at the dealership! She is knowledgeable and professional. All my experiences with Rachelle have always been pleasant and trustworthy. Thanks, Rachelle for all you do! She is knowledgeable and professional. All my experiences with Rachelle have always been pleasant and trustworthy. Thanks, Rachelle for all you do! More

by sanksjackson Verified Customer Verified Customer

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Ernest was very knowledgeable and thorough. Any question I had, or concern, he addressed it. Even today when I had questions about the dealership attaching the running boards on my vehicle! He Any question I had, or concern, he addressed it. Even today when I had questions about the dealership attaching the running boards on my vehicle! He gets a 10/10. More

by C. Yolande Johnson Verified Customer Verified Customer

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Rachelle is absolutely professional, truly amazing, ensures total satisfaction of my needs. Always Promotes Excellence. Thank you Rachelle!❤️ ensures total satisfaction of my needs. Always Promotes Excellence. Thank you Rachelle!❤️ More

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