Rachide Reese

Went above and beyond He bent over backwards to fix my oil leaks, did me a solid. oil leaks, did me a solid. More

by P2REID Verified Customer Verified Customer

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Rashid has been amazing every time I come in with an issue with my car. He always makes sure I’m taken care of and consistently provides outstanding customer service. I truly appreciate his help and pro issue with my car. He always makes sure I’m taken care of and consistently provides outstanding customer service. I truly appreciate his help and professionalism. I can’t recommend this dealership enough! More

by EVHERNANDEZ19 Verified Customer Verified Customer

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Great service kept up to date at all times. Happy with the services will be back when necessary. Happy with the services will be back when necessary. More

by rdamore Verified Customer Verified Customer

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very easy to work with, accommodating, and knowledgeable. everyone was helpful during a stressful time around getting my car fixed everyone was helpful during a stressful time around getting my car fixed More

by Irealtrun Verified Customer Verified Customer

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My vehicle was repaired in 5 days. There wasn't a loaner car so I had to take Uber for 5 days. It was a 4 year old car with 49,000 miles on it. There wasn't a loaner car so I had to take Uber for 5 days. It was a 4 year old car with 49,000 miles on it. More

by Scottwallace2 Verified Customer Verified Customer

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Just for a simple headlamp change and to diagnose a sound coming from the car , they took the car in at 9:30 but didnt start working on it after 2 followups by me. Rachide was very rude and told me ' i have coming from the car , they took the car in at 9:30 but didnt start working on it after 2 followups by me. Rachide was very rude and told me ' i have never been to a service center before ' and also the technican cant work on the car till the next day. I then talked to his manager and he atleast changed the lam and gave the car back. Rachide was very unprofessional.. more bent abaout talking about his gym schedule rather than taking care of customers More

by Sougata_saha Verified Customer Verified Customer

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I had to call to set up time to get my car fixed again-- I waited 2 weeks for someone to call me and no one ever did. I was finally granted a rental car as this was my 3rd time bringing my car in. I waited 2 weeks for someone to call me and no one ever did. I was finally granted a rental car as this was my 3rd time bringing my car in. More

by DEBBIE.PONZIO Verified Customer Verified Customer

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I've taken my 2008 Jetta to Tynan's for service since I purchased my car in 2010. I am a very loyal customer. Rachide and Matt are super helpful and supportive whenever my car is in for service or repairs. purchased my car in 2010. I am a very loyal customer. Rachide and Matt are super helpful and supportive whenever my car is in for service or repairs. Rachide's customer service is excellent. He actually makes the unpleasantness of car repairs pleasant. His professionalism and friendliness goes a long way. His dedication shows and it is very much appreciated. Hang on to him at all costs! Ron, the driver is a gem too (although I didn't use the pickup/drop-off services this time). If there's any room for improvement, next time it would be nice to have a loaner vehicle available, but I know that's not always doable. And hopefully next time the internet isn't down, but overall, I had a very pleasant experience. More

by Reviewer Verified Customer Verified Customer

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Great service and communication. We always are happy with our experience here. Wonderful service Amazing We always are happy with our experience here. Wonderful service Amazing More

by HOUSTONANDASHLEY Verified Customer Verified Customer

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Rachide could not give me a straight answer as to why I couldn't have my car back after the warranty recall parts were already fixed and basically it boiled down to he would get in trouble/cost them money couldn't have my car back after the warranty recall parts were already fixed and basically it boiled down to he would get in trouble/cost them money because they didn't do the paperwork they were supposed to. Not to mention he continually cussed over the phone and in voicemails, overall was the most unprofessional person I've ever encountered in a business setting. 0/10 do not recommend ?? More

by bonniebella00 Verified Customer Verified Customer

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