Rachide Reese

Overall a terrible experience. I spent almost $40k on an almost new car and have had to bring it back twice to fix the engine, totally over $15k in work. They have had my car in th I spent almost $40k on an almost new car and have had to bring it back twice to fix the engine, totally over $15k in work. They have had my car in the service department for over 4 months currently. After going back and forth with the warranty that they sold me, the work was finally approved (a new head gasket). While in their care, my car was run into by another car, totaling over $7k in body damage. Now my car has an accident on its record and diminished value. Matt, the service manager, was terribly rude and condescending on the phone and refused to do anything to make this disaster right. I will definitely never be going back and will never buy a other Volkswagen again. More

by 3Z5FGPHD6 Verified Customer Verified Customer

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Very good dealership, they always have the components that I need in my car when Mr car is acting up. They go far and beyond to make sure that I am taking care of. Volkswagen has become a great company t that I need in my car when Mr car is acting up. They go far and beyond to make sure that I am taking care of. Volkswagen has become a great company that backs their name up and their quality of work. I really love working with tynans VW ! More

by CHRISALFRED99 Verified Customer Verified Customer

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Great service, excellent communication, appreciated the effort to get me a loaner vehicle since mine had to stay at the shop for a while. Thanks Tynans, I'll always come back! effort to get me a loaner vehicle since mine had to stay at the shop for a while. Thanks Tynans, I'll always come back! More

by SILVERJOY2003 Verified Customer Verified Customer

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The check-in prices and service was so accommodating and friendly! I really appreciate how easy they made the whole process. Thank you! friendly! I really appreciate how easy they made the whole process. Thank you! More

by Diana Verified Customer Verified Customer

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They are really friendly and give you all the information about what they are doing to your car will go back about what they are doing to your car will go back More

by CHARMAINEBADY211 Verified Customer Verified Customer

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Not good this time around unfortunately. In fact if we didn’t have the lifetime power train warranty, I don’t think we would ever be back. We had a service which was an expensive one this ti In fact if we didn’t have the lifetime power train warranty, I don’t think we would ever be back. We had a service which was an expensive one this time (over $1000). So when we were asked if we wanted to pay 100 dollars to change the air filter which takes 3 minutes to do, I declined. The air filter however was covered with debris (hence why it needed changed) but rather than at least dump the loose debris off of the filter before putting it back in, they shoved it back in with all of the loose stuff then falling into the fan. This would have literally took one second to dump off, but I think someone was upset we weren’t paying to get it done so they wanted to teach us a lesson or something. Bottom line is, we brought the vehicle in with no problems and left with problems. It now make a sound with the heat/air. A car should not be worse off after leaving a shop. I did voice concerns which fell on deaf ears unfortunately. More

by MERANDAGIB13 Verified Customer Verified Customer

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Ashley was wonderful, talked me through the service and what tires were available vs what would need to be ordered. I very much appreciated her transparency and helpfulness throughout the process. The enti what tires were available vs what would need to be ordered. I very much appreciated her transparency and helpfulness throughout the process. The entire team at Tynans has always been nothing short of amazing. More

by ANDYFENDEL Verified Customer Verified Customer

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I only have good things to say about my experience at Volkswagen workshop. They are very efficient and friendly. 😊 I really recommend them. Volkswagen workshop. They are very efficient and friendly. 😊 I really recommend them. More

by Alicia Flores A. Verified Customer Verified Customer

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Ashely makes customer service enjoyable. Great atmosphere. Fast service, not trying to oversell you anything Great atmosphere. Fast service, not trying to oversell you anything More

by EDJNOBAPTISTE Verified Customer Verified Customer

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Great quick and fair service! And thank you for washing the DÍA off my car ! And thank you for washing the DÍA off my car ! More

by MATTWHITCOMB Verified Customer Verified Customer

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