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Rachide Reese

Overview Reviews (251)

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Rachide Reese

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.8

251 Reviews

Overview Reviews (251)

4.8

251 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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251 Reviews of Rachide Reese

January 05, 2026

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Employee Rating

A bit frustrating as I ordered the part in October, had to call to see if it was in, was told it was and then told it was the wrong part after I had already dropped off the car and it was there for over a to call to see if it was in, was told it was and then told it was the wrong part after I had already dropped off the car and it was there for over a day. More

by Hollydaze

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese

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Jan 05, 2026 -

Tynan's Volkswagen responded

Thank you for your feedback. We apologize for the frustration and inconvenience you experienced with the part order and communication. This is not the experience we strive to provide, and we appreciate you bringing it to our attention so we can address it and improve moving forward Jacqueline Goldsboro - Customer Care Coordinator

January 03, 2026

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Thanks They were able to resolve the issue I came in for. Much appreciated. Okay Much appreciated. Okay More

by t2rev_denver

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese

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Jan 05, 2026 -

Tynan's Volkswagen responded

Thank you for your review. We’re happy to hear your concern was resolved and truly appreciate the opportunity to assist you. Jacqueline Goldsboro - Customer Care Coordinator

January 03, 2026

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Employee Rating

Positive experience overall. It would have been better if it was completed in one week but that's the only thing. Everything else was fine. It would have been better if it was completed in one week but that's the only thing. Everything else was fine. More

by ERIK.CLARK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese

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Jan 05, 2026 -

Tynan's Volkswagen responded

Thank you for your feedback, Erik. We’re glad to hear you had a positive experience overall. We appreciate your patience regarding the timeline and will continue working to improve turnaround times. Thank you for choosing us. Jacqueline Goldsboro - Customer Care Coordinator

January 03, 2026

Dealership Rating

Employee Rating

Everything was done in the correct order. Rachide was excellent and communicated with me during every step of the process. Rachide was excellent and communicated with me during every step of the process. More

by MVALEX7007

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese

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Jan 05, 2026 -

Tynan's Volkswagen responded

Thank you for your feedback. We’re glad to hear everything was handled smoothly and that Rachide provided excellent communication throughout the process. We truly appreciate you taking the time to share your experience. Jacqueline goldsboro - Customer Care Coordinator

January 02, 2026

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Employee Rating

Great experience, staff are knowledgeable, friendly helpful, Rachide great and service manager Matthew Cooper awesome and works with me on me and my service needs for multiple vehicles I own new and us helpful, Rachide great and service manager Matthew Cooper awesome and works with me on me and my service needs for multiple vehicles I own new and used and provide rides and or loaner cars when available I highly recommend More

by Pjcoria311

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese

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Jan 02, 2026 -

Tynan's Volkswagen responded

Thank you so much for the awesome review! We’re glad to hear Rachide and Matthew took great care of you and helped with all your service needs. We really appreciate your trust and recommendation, and we look forward to seeing you again! Jacqueline Goldssboro - Customer Care Coordinator

January 01, 2026

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Great service. Great people. I loved how I get a free car wash. Above and beyond service! Great people. I loved how I get a free car wash. Above and beyond service! More

by JRPORZONDEK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams, Ashley Aldredge

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Jan 02, 2026 -

Tynan's Volkswagen responded

Thank you so much! We’re delighted that you had a great experience and enjoyed the complimentary car wash. Our team truly appreciates the kind words, and we look forward to seeing you again next time! Jacqueline Goldsboro - Customer Care Coordinator

January 01, 2026

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Employee Rating

Good service They did the job done as they promised. Good shuttle service. Thank you for washing my car. Good shuttle service. Thank you for washing my car. More

by TEWODROS5TILAHUN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese

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Jan 02, 2026 -

Tynan's Volkswagen responded

Thank you for the great review! We’re glad everything was done as promised and that you enjoyed the shuttle service and car wash. We appreciate your support and look forward to seeing you again! Jacqueline Goldsboro - Customer Care Coordinator

December 25, 2025

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Everyone is so courteous! Clean dealership & always keeps me up to date! Always great! Clean dealership & always keeps me up to date! Always great! More

by JODEEBRANCH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese

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Dec 26, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We’re delighted to hear that our team consistently provides courteous service, keeps you well-informed, and that you enjoy our clean and welcoming dealership. We truly appreciate your continued trust and look forward to providing you with another great experience next time. 😊 Jacqueline Goldsboro - Customer Care Coordinator

December 23, 2025

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Employee Rating

I'm very happy with the overall result. Exactly what we needed to keep our VW in good shape. Exactly what we needed to keep our VW in good shape. More

by HEYGABRIELORTIZ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese

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Dec 26, 2025 -

Tynan's Volkswagen responded

Thank you, Gabriel, for your feedback! We’re glad to hear you were happy with the results and that our service helped keep your VW in great shape. We appreciate your trust and look forward to assisting you again in the future. Jacqueline Goldsboro -Customer Care Coordinator

December 16, 2025

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Employee Rating

I was able to schedule an appointment and get my car back within 48 hours within 48 hours More

by C76ROSS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese

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Dec 17, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback! We’re glad to hear you were able to schedule your appointment easily and get your car back within 48 hours. We appreciate your trust in us and look forward to helping you again in the future. Jacqueline Goldsboro - Customer Care Coordinator

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Rachide Reese

Service Advisor

Tynan's Volkswagen

251 Reviews of Rachide Reese

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