Rachide Reese
Rachide Reese at Tynan's Volkswagen

Rachide Reese

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.8
256 Reviews
4.8

256 Reviews

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256 Reviews of Rachide Reese

January 14, 2026

Dealership Rating
Employee Rating

Good It was a pleasant experience did the job quickly The work was done quickly and efficiently More

by INSUREGIL69
Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese

January 13, 2026

Dealership Rating
Employee Rating

Excellent service as always Work is done correctly and communication about necessary repairs is always well done More

by KMSHATWELL
Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese

Jan 14, 2026

Tynan's Volkswagen responded

Thank you for your kind words and continued support! We’re glad to hear the work is always done right and communication meets your expectations. We truly appreciate you! Jacqueline Goldsboro - Customer Care Coordinator

January 12, 2026

Dealership Rating
Employee Rating

Everyone is responsive and provides clear and straight forward answers on what needs to be done and what it will cost and what was found while they did the work. More

by JEN.ARNQUIST
Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese

Jan 13, 2026

Tynan's Volkswagen responded

Thank you, Jen, for taking the time to share your experience. We’re glad to hear our team was responsive and provided clear, straightforward communication regarding the work performed, costs, and findings. Transparency and customer care are of utmost importance to us, and we truly appreciate your feedback. Jacqueline Goldsboro - Customer Care Coordinator

January 10, 2026

Dealership Rating
Employee Rating

The dealership handled the recall on my vehicle. They made sure that I was able to have a ride provided to me when getting my car. The staff was very friendly. More

by Jillianmiesen
Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese

Jan 12, 2026

Tynan's Volkswagen responded

Thank you for taking the time to share your experience. We’re glad to hear our team was able to assist with your recall service and provide transportation to make the process more convenient for you. We appreciate your kind words about our friendly staff and look forward to assisting you again. Jacqueline Goldsboro - Customer Care Coordinator

January 10, 2026

Dealership Rating
Employee Rating

Calysta always keeps me informed of what is going on and she gives me good advice on what I should do. I had a battery replaced in my Tiguan and Calysta made sure that they replace it without any problems. More

by KIMBERLY.LEBOEUF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Tynan's Volkswagen responded

Thank you so much for the 5-star review! We’re thrilled to hear about your great experience with Calysta and our service team. We truly appreciate your kind words and your trust in us—we’re always here to help! J. G - Customer Care Coordinator

January 05, 2026

Dealership Rating
Employee Rating

A bit frustrating as I ordered the part in October, had to call to see if it was in, was told it was and then told it was the wrong part after I had already dropped off the car and it was there for over a More

by Hollydaze
Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese

Jan 05, 2026

Tynan's Volkswagen responded

Thank you for your feedback. We apologize for the frustration and inconvenience you experienced with the part order and communication. This is not the experience we strive to provide, and we appreciate you bringing it to our attention so we can address it and improve moving forward Jacqueline Goldsboro - Customer Care Coordinator

January 03, 2026

Dealership Rating
Employee Rating

Thanks They were able to resolve the issue I came in for. Much appreciated. Okay More

by t2rev_denver
Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese

Jan 05, 2026

Tynan's Volkswagen responded

Thank you for your review. We’re happy to hear your concern was resolved and truly appreciate the opportunity to assist you. Jacqueline Goldsboro - Customer Care Coordinator

January 03, 2026

Dealership Rating
Employee Rating

Positive experience overall. It would have been better if it was completed in one week but that's the only thing. Everything else was fine. More

by ERIK.CLARK
Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese

Jan 05, 2026

Tynan's Volkswagen responded

Thank you for your feedback, Erik. We’re glad to hear you had a positive experience overall. We appreciate your patience regarding the timeline and will continue working to improve turnaround times. Thank you for choosing us. Jacqueline Goldsboro - Customer Care Coordinator

January 03, 2026

Dealership Rating
Employee Rating

Everything was done in the correct order. Rachide was excellent and communicated with me during every step of the process. More

by MVALEX7007
Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese

Jan 05, 2026

Tynan's Volkswagen responded

Thank you for your feedback. We’re glad to hear everything was handled smoothly and that Rachide provided excellent communication throughout the process. We truly appreciate you taking the time to share your experience. Jacqueline goldsboro - Customer Care Coordinator

January 02, 2026

Dealership Rating
Employee Rating

Great experience, staff are knowledgeable, friendly helpful, Rachide great and service manager Matthew Cooper awesome and works with me on me and my service needs for multiple vehicles I own new and us More

by Pjcoria311
Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese

Jan 02, 2026

Tynan's Volkswagen responded

Thank you so much for the awesome review! We’re glad to hear Rachide and Matthew took great care of you and helped with all your service needs. We really appreciate your trust and recommendation, and we look forward to seeing you again! Jacqueline Goldssboro - Customer Care Coordinator

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