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Rachide Reese

Overview Reviews (339)

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Rachide Reese

Rachide Reese | Page 30

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.8

339 Reviews

Overview Reviews (339)

4.8

339 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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339 Reviews of Rachide Reese

February 28, 2025

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Employee Rating

Quick and easy, great customer service. Advised not to do things that didn’t need to be done yet. Advised not to do things that didn’t need to be done yet. More

by tamiashae

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams , Cauther Sekatawa

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Mar 03, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We're glad you had a quick and easy experience with great customer service. Honesty and transparency are important to us, and we’re happy we could provide the right recommendations for your vehicle. We appreciate your trust and look forward to seeing you again! Jacqueline Goldsboro- Customer Care Coordinator

February 26, 2025

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Employee Rating

love this place. they always treat me like family. Highly recommend to anyone needing to service their vehicle. they always treat me like family. Highly recommend to anyone needing to service their vehicle. More

by Yacobeans

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Wilkinson, Brian Williams , Cauther Sekatawa

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Feb 27, 2025 -

Tynan's Volkswagen responded

Thank you for your wonderful review! We're thrilled to hear you feel like family when you visit us. We truly appreciate your recommendation and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

February 25, 2025

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Employee Rating

The whole service crew is amazing. I enjoy my conversations with everybody . this is the best dealership in town. I enjoy my conversations with everybody . this is the best dealership in town. More

by Jaxs

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Wilkinson, Brian Williams , Cauther Sekatawa, Greg Alore

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Feb 26, 2025 -

Tynan's Volkswagen responded

Thank you for your fantastic review! We truly appreciate your kind words about our service team. We always aim to provide a welcoming and top-notch experience, and we’re glad to hear you enjoy your visits. We look forward to seeing you again soon! Jacqueline Goldsboro -Customer Care Coordinator

February 19, 2025

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Employee Rating

Rachide was a welcoming, outgoing, and upbeat gentleman. Clearly being raised in South Carolina did him and the rest of us some good! Clearly being raised in South Carolina did him and the rest of us some good! More

by Name for screen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 20, 2025 -

Tynan's Volkswagen responded

"Thank you for your kind words and 5-star review! We're thrilled that Rachide made a positive impression with his welcoming and upbeat personality. He truly embodies our commitment to excellent customer service. We’ll be sure to share your feedback with him. We appreciate your support and look forward to serving you again!" Jacqueline Goldsboro - Customer Care Coordinator

February 19, 2025

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Employee Rating

Good service,atencion to the customer needs ,fast service, clean work ethics, and they listen to the customer. We ara satisfied. service, clean work ethics, and they listen to the customer. We ara satisfied. More

by Taos22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 20, 2025 -

Tynan's Volkswagen responded

"Thank you for your wonderful review! We're glad you had a great service experience and our team met your expectations with attentive, fast, and high-quality work. Your satisfaction is our priority, and we truly appreciate your support. We look forward to serving you again!" Jacqueline Goldsboro -Customer Care Coordinator

February 17, 2025

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Employee Rating

Always great customer service. They are responsive and go out of their way to get you the best deal possible. They are responsive and go out of their way to get you the best deal possible. More

by C.LEDING

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 18, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words and for sharing your experience! We're thrilled that our team provided great customer service and worked hard to get you the best deal. Your satisfaction is our top priority, and we truly appreciate your support. We look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

February 15, 2025

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Employee Rating

Excellent customer service and care! This team will go the extra mile to ensure all your questions and concerns are taken care of. This team will go the extra mile to ensure all your questions and concerns are taken care of. More

by Jstc779

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Romolo, Chris Myers, Jacob Abramson, Omar Hassanein, Gregory Alore, Justin Delgado II, Brian Williams , Aiden Parker, Cauther Sekatawa

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Feb 17, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We’re delighted you had a great experience with our team. If you ever need anything in the future, don’t hesitate to reach out! Jacqueline Goldsboro -Customer Care Coordinator

February 11, 2025

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Employee Rating

Great helpful staff . They had me in and out in record time. I will use them again. They had me in and out in record time. I will use them again. More

by Jan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2025 -

Tynan's Volkswagen responded

"Thank you for your 5-star review! We truly appreciate your support and are glad to have met your expectations. We look forward to serving you again in the future!" Jacqueline Goldsboro -Customer Care Coordinator

February 09, 2025

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Employee Rating

I don’t understand why I have to drop my car when it won’t be looked till four / five days later. It seems you should be able to have a better schedule. If my car won’t be looked at till Thursday not su won’t be looked till four / five days later. It seems you should be able to have a better schedule. If my car won’t be looked at till Thursday not sure why I have to drop it off on Monday. For this service alone, I didn’t have my car for over a week. More

by Edva1979

Verified Customer

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Feb 10, 2025 -

Tynan's Volkswagen responded

Thank you for sharing your feedback. We understand how frustrating it can be to be without your vehicle for an extended period, and we sincerely apologize for any inconvenience caused by the scheduling process. We aim to accommodate as many customers as possible while ensuring each vehicle receives the thorough attention it deserves. In some cases, we ask for vehicles to be dropped off in advance to streamline workflow and allow for unexpected delays. However, we recognize this may not always be ideal, and we are continuously working to improve our scheduling process. We truly appreciate your patience and your business. Jacqueline Goldsboro -Customer Care Coordinator

February 07, 2025

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Employee Rating

Besides learning VW has electric issues with the cars. Which is obviously conserning. They got me in and out the same day. And they told me it would be 2 days . And all the staff here are amazing frfr. I Which is obviously conserning. They got me in and out the same day. And they told me it would be 2 days . And all the staff here are amazing frfr. I love this location. More

by SHONUFF.VF

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams , Cauther Sekatawa

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Feb 07, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback! We're glad we could get your vehicle back to you sooner than expected and that you had a great experience with our team. If there's anything we can do to address your concerns, please don't hesitate to reach out. We appreciate your support! Jacqueline Goldsboro -Customer Care Coordinator