Rachide Reese | Page 30

Tynan's Volkswagen responded

Thank you for your feedback! We’re delighted you’ve had pleasant experiences with our team and that Rachide kept you well-informed throughout the process. We understand the concern about the turnaround time for EV work and are continually striving to improve in this area. Your input helps us grow, and we truly value your support! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

"Thank you for your kind words! We're thrilled you can count on Tynan's for efficient service and a painless experience. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future!"Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your wonderful feedback! We're delighted you had a great experience and that our team and facilities made you feel welcome. We look forward to serving you again soon! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for the great feedback! We're delighted to hear about your positive experience and that Rachide was able to help get everything finalized on the same day. If there’s anything else we can assist you with in the future, don’t hesitate to reach out. We look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your kind words! We're glad you had a positive service experience with your Taos. We appreciate your support and look forward to serving you again! 🚙✨ Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

We sincerely apologize for the negative experience you’ve had. This is not the level of service we strive to provide, and we understand your frustration with the delays and lack of communication. Please know we take your feedback seriously and would appreciate the opportunity to address your concerns directly. Matthew Cooper - Service Manager - 303-341-3350

Tynan's Volkswagen responded

Thank you for your loyalty to Tynan’s Volkswagen since 2016! It means the world to us that you and your mother trust us for all your Volkswagen needs. We’re thrilled to hear that our service team and Chris in financing have consistently provided you with the respect and care you deserve. Your kind words inspire us to continue going above and beyond for our customers. If there’s anything we can do for you in the future, please don’t hesitate to reach out. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your kind words! We’re thrilled to hear that your experience at our dealership was positive. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for taking the time to share your experience with us. We’re pleased to hear that our team provided friendly and excellent customer service and was responsive to your questions. However, we sincerely apologize for the delay in completing your repairs and for the inconvenience caused by the extended timeframe. Your feedback about providing more accurate time estimates and offering loaner vehicles sooner is invaluable, and we will work to improve in these areas. We truly appreciate your patience and understanding and hope to have the opportunity to provide you with a smoother experience in the future. If there’s anything further we can assist you with, please don’t hesitate to reach out. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your kind words! We're thrilled to hear you always have the best experience with us. Samir is a fantastic salesperson, and we're glad Gregory could help you get into a brand-new Volkswagen! Congratulations on your new car, and we look forward to seeing you again soon! Jacqueline Goldsboro - Customer Care Coordinator