Rachide Reese

Tynan's Volkswagen responded

Thank you for the great feedback! We're glad to hear you value our timely, efficient service and no-pressure approach. It's important to us that every visit feels straightforward and stress-free. We appreciate your support and look forward to seeing you next time! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your continued trust since 2021! We're delighted to hear that you've had consistently positive experiences with our service team. Communication is key, and we’re happy our messaging system helps make things easier for you. We truly appreciate your loyalty and look forward to taking care of your vehicle for years to come! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Dear Dawn, Thank you for taking the time to share your experience. We're truly sorry to hear about the difficulties you encountered — this is not the level of service we aim to provide. We appreciate your kind words about our service department staff, and we’re glad you found them to be helpful. However, we sincerely regret the frustration you've faced trying to book an appointment. We understand the importance of reliability for our website, app, and phone system, and we’re actively working to improve these channels. Regarding the issues with your tires and the concerns about the door handle repair, including the scratch and seat tear, we would like to address these matters properly. Please reach out to us directly at 303-341-3350 or matt.cooper@tynans.com so we can look into the matter further and ensure it’s handled with the attention it deserves. Your feedback is important to us, and we’re committed to making this right. Sincerely, Jacqueline Goldsboro Customer Care Coordinator Tynan's Volkswagen 303-341-3524

Tynan's Volkswagen responded

Thank you for the awesome review! We love hearing that your experience was good, great, satisfying, pleasant, chill, and solid — that pretty much covers everything we hope for! We're glad we could provide a positive and easygoing experience, and we look forward to seeing you again in the future. Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that you feel well taken care of — and that your car is too! It means a lot to us that you trust our team, and we’re always here to help whenever you need us. Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your continued loyalty over the years! We're truly grateful for your kind words and are happy to know that your service experience continues to be satisfying. It's always our goal to provide respectful, helpful, and dependable service, and we’re glad to have earned your trust. We look forward to seeing you again! jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you, Janice! We truly appreciate your kind words. Our team works hard to provide professional, friendly, and thorough service, and it’s great to know that we came through during your visit. We're glad you found the pricing reasonable as well. We look forward to seeing you again! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for sharing your experience! We’re thrilled to hear that you felt welcomed and respected throughout your visit. It’s incredibly important to us that every customer is treated with honesty, professionalism, and genuine care—regardless of what they drive or what they know about cars. We're glad we could help with your Jetta and make you feel heard. Please don’t hesitate to reach out if you need anything else! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for your loyalty and for making the drive to see us—we truly appreciate it! It means a lot to hear that your experience with Tynan’s has remained consistently positive over the years. We’re proud to have earned your trust from the time you purchased your Bug six years ago to now, and we’re committed to continuing that same level of friendliness and fairness every time you visit. Looking forward to seeing you again! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for sharing your experience! We’re so glad to hear that Rachide was patient, helpful, and accommodating—especially with an infant and toddler in tow. It’s wonderful to know he helped make your visit smooth and even quicker than expected. We truly appreciate your kind words and look forward to welcoming you back again when needed! Jacqueline Goldsboro -Customer Care Coordinator