Rachide Reese

Tynan's Volkswagen responded

Thank you for your feedback. While we’re glad to hear Rachide and Ashley provided great service, we’re sorry to learn about your concerns regarding the timeline and the condition of your vehicle upon return. This is not the experience we strive to deliver. We would appreciate the opportunity to inspect the vehicle again at your convenience and address the issue with the hood. Please contact us directly so we can make arrangements and work toward a resolution. Your satisfaction is important to us, and we value the chance to make this right. Thank you again for bringing this to our attention. Jacqueline Goldsboro Customer Care Coordinator Tynan's Volkswagen

Tynan's Volkswagen responded

Thank you so much, Deb! We truly appreciate your kind words. It’s wonderful to hear that our team was efficient, pleasant, and helpful throughout your visit. We’re grateful for the opportunity to serve you and look forward to seeing you again! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you, Samantha! We’re so glad that you had a positive experience. Providing clear communication and taking the time to explain the process thoroughly is something we take pride in. We appreciate your kind words and look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you, Michelle, for your kind words! We’re grateful for your continued trust in our team. It's always our goal to provide professional and courteous service while ensuring your vehicle is properly and efficiently taken care of. We truly appreciate your support and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for the great feedback! We're glad that you had a smooth and professional experience with excellent communication throughout. It's always our goal to get the job done right the first time, and we’re happy to know we delivered. We appreciate your support and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for the kind words! We're grateful to have a team that truly cares about both our customers and their vehicles, and it means a lot to hear that you feel well taken care of. We appreciate your continued trust in us and look forward to seeing you again! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you, Gretchen, for your feedback and for taking the time to leave a review for your recent service—we truly appreciate it. We’re also grateful for your kind words about our team and efficiency. We apologize for any inconvenience caused by multiple requests and will make a note of your preference moving forward. Thank you again for choosing us! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your kind words and 5-star review! We’re thrilled to hear that everyone you interacted with provided prompt and courteous service. We look forward to serving you again ! Jacqueline Goldsboro -Customer Care Coordinator