Rachide Reese

Great service and communication. We always are happy with our experience here. Wonderful service Amazing We always are happy with our experience here. Wonderful service Amazing More

by HOUSTONANDASHLEY Verified Customer Verified Customer

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Rachide could not give me a straight answer as to why I couldn't have my car back after the warranty recall parts were already fixed and basically it boiled down to he would get in trouble/cost them money couldn't have my car back after the warranty recall parts were already fixed and basically it boiled down to he would get in trouble/cost them money because they didn't do the paperwork they were supposed to. Not to mention he continually cussed over the phone and in voicemails, overall was the most unprofessional person I've ever encountered in a business setting. 0/10 do not recommend ?? More

by bonniebella00 Verified Customer Verified Customer

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Good, stop asking these questions and trust that your employees are doing a good job employees are doing a good job More

by LINDSAY98 Verified Customer Verified Customer

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We needed to order a replacement for our key Bob for our Jetta. They also replaced the battery in the key Bob we still have. They ordered a new one which will be here in a few days. Jetta. They also replaced the battery in the key Bob we still have. They ordered a new one which will be here in a few days. More

by SANDYMCD39 Verified Customer Verified Customer

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Great. They were quick and helped me get a ride to and from. Better than last time They were quick and helped me get a ride to and from. Better than last time More

by HOLLY31 Verified Customer Verified Customer

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They did a good job on the car and even washed it for me which was nice. But I went there because they sent me a coupon in mail. When I asked to apply it at checkout I was told it was too late to apply it. which was nice. But I went there because they sent me a coupon in mail. When I asked to apply it at checkout I was told it was too late to apply it. They said they would honor the coupon but need to charge me full price and will instead send me a check in the mail for the discount amount. Its been a few weeks and still no check. More

by Ferguson Verified Customer Verified Customer

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I appreciate the professionalism and proactiveness expressed by VW dealership's staff members. Additionally, the service was provided within a timely manner expressed by VW dealership's staff members. Additionally, the service was provided within a timely manner More

by Hani Al Kaabi Verified Customer Verified Customer

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Nice guy! Very helpful with honoring service discount to make repair more feasible for my family and I Very helpful with honoring service discount to make repair more feasible for my family and I More

by Idontwantascreenname Verified Customer Verified Customer

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No issues great customer service! Rachide Reese does an excellent job as do all of your advisors. Rachide Reese does an excellent job as do all of your advisors. More

by DRIVER21 Verified Customer Verified Customer

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It was a wonderful service. My car was there all-day but the work was phenomenal! My car was there all-day but the work was phenomenal! More

by MALIHASAMEENS Verified Customer Verified Customer

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