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Rachide Reese

Overview Reviews (346)

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Rachide Reese

Rachide Reese | Page 31

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.8

346 Reviews

Overview Reviews (346)

4.8

346 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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346 Reviews of Rachide Reese

February 19, 2025

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Rachide was a welcoming, outgoing, and upbeat gentleman. Clearly being raised in South Carolina did him and the rest of us some good! Clearly being raised in South Carolina did him and the rest of us some good! More

by Name for screen

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Feb 20, 2025 -

Tynan's Volkswagen responded

"Thank you for your kind words and 5-star review! We're thrilled that Rachide made a positive impression with his welcoming and upbeat personality. He truly embodies our commitment to excellent customer service. We’ll be sure to share your feedback with him. We appreciate your support and look forward to serving you again!" Jacqueline Goldsboro - Customer Care Coordinator

February 19, 2025

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Good service,atencion to the customer needs ,fast service, clean work ethics, and they listen to the customer. We ara satisfied. service, clean work ethics, and they listen to the customer. We ara satisfied. More

by Taos22

Verified Customer

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Recommend Dealer

Yes

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Feb 20, 2025 -

Tynan's Volkswagen responded

"Thank you for your wonderful review! We're glad you had a great service experience and our team met your expectations with attentive, fast, and high-quality work. Your satisfaction is our priority, and we truly appreciate your support. We look forward to serving you again!" Jacqueline Goldsboro -Customer Care Coordinator

February 17, 2025

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Always great customer service. They are responsive and go out of their way to get you the best deal possible. They are responsive and go out of their way to get you the best deal possible. More

by C.LEDING

Verified Customer

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Recommend Dealer

Yes

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Feb 18, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words and for sharing your experience! We're thrilled that our team provided great customer service and worked hard to get you the best deal. Your satisfaction is our top priority, and we truly appreciate your support. We look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

February 15, 2025

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Excellent customer service and care! This team will go the extra mile to ensure all your questions and concerns are taken care of. This team will go the extra mile to ensure all your questions and concerns are taken care of. More

by Jstc779

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Tom Romolo, Chris Myers, Jacob Abramson, Omar Hassanein, Gregory Alore, Justin Delgado II, Brian Williams , Aiden Parker, Cauther Sekatawa

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Feb 17, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We’re delighted you had a great experience with our team. If you ever need anything in the future, don’t hesitate to reach out! Jacqueline Goldsboro -Customer Care Coordinator

February 11, 2025

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Great helpful staff . They had me in and out in record time. I will use them again. They had me in and out in record time. I will use them again. More

by Jan

Verified Customer

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Recommend Dealer

Yes

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Feb 12, 2025 -

Tynan's Volkswagen responded

"Thank you for your 5-star review! We truly appreciate your support and are glad to have met your expectations. We look forward to serving you again in the future!" Jacqueline Goldsboro -Customer Care Coordinator

February 09, 2025

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I don’t understand why I have to drop my car when it won’t be looked till four / five days later. It seems you should be able to have a better schedule. If my car won’t be looked at till Thursday not su won’t be looked till four / five days later. It seems you should be able to have a better schedule. If my car won’t be looked at till Thursday not sure why I have to drop it off on Monday. For this service alone, I didn’t have my car for over a week. More

by Edva1979

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Feb 10, 2025 -

Tynan's Volkswagen responded

Thank you for sharing your feedback. We understand how frustrating it can be to be without your vehicle for an extended period, and we sincerely apologize for any inconvenience caused by the scheduling process. We aim to accommodate as many customers as possible while ensuring each vehicle receives the thorough attention it deserves. In some cases, we ask for vehicles to be dropped off in advance to streamline workflow and allow for unexpected delays. However, we recognize this may not always be ideal, and we are continuously working to improve our scheduling process. We truly appreciate your patience and your business. Jacqueline Goldsboro -Customer Care Coordinator

February 07, 2025

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Employee Rating

Besides learning VW has electric issues with the cars. Which is obviously conserning. They got me in and out the same day. And they told me it would be 2 days . And all the staff here are amazing frfr. I Which is obviously conserning. They got me in and out the same day. And they told me it would be 2 days . And all the staff here are amazing frfr. I love this location. More

by SHONUFF.VF

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Brian Williams , Cauther Sekatawa

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Feb 07, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback! We're glad we could get your vehicle back to you sooner than expected and that you had a great experience with our team. If there's anything we can do to address your concerns, please don't hesitate to reach out. We appreciate your support! Jacqueline Goldsboro -Customer Care Coordinator

February 04, 2025

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Appointment set up and effortless. Service started right away and quickly. Great customers services as well. Service started right away and quickly. Great customers services as well. More

by DATHAO.T.NGUYEN

Verified Customer

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Recommend Dealer

Yes

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Feb 05, 2025 -

Tynan's Volkswagen responded

Thank you for your 5-star review! We're glad your appointment was easy to set up and you received quick, excellent service. We appreciate your support and look forward to assisting you again! Jacqueline Goldsboro - Customer Care Coordinator

February 03, 2025

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I have been having second thoughts about Tynan’s since I bought my second vehicle here. Have been considering to change service to another dealership who would also likely gain the benefit of my next vehic bought my second vehicle here. Have been considering to change service to another dealership who would also likely gain the benefit of my next vehicle purchase if I decide to stay with VW. Rachide and the mechanic on the recent repair helped improve my confidence in your service team. More

by WFRERICH

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Scott Wilkinson

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Feb 04, 2025 -

Tynan's Volkswagen responded

Thank you for sharing your experience with us. We understand that trust and confidence in your service team are essential, and we truly appreciate the opportunity to regain your confidence. Rachide and our technician will be pleased to know their efforts made a difference. If there’s anything we can do to continue improving your experience, please don’t hesitate to reach out. We value your business and look forward to serving you in the future! Jacqueline Goldsboro - Customer Care Coordinator

February 03, 2025

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Employee Rating

I always had a wonderful experience ! Everyone out there is outstanding. Robert, Cameron are the Best people in town. I meet the owner Matt a couple of years ago and I have to say that h Everyone out there is outstanding. Robert, Cameron are the Best people in town. I meet the owner Matt a couple of years ago and I have to say that he is one of a kind just like his mother. I’m getting ready to purchase a car for my kid and this is the place I’m going to buy it from. More

by blancacline40@gmail.com

Verified Customer

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Scott Wilkinson, Tom Romolo, Chris Myers, Brian Williams , Jacqueline Goldsboro, Cauther Sekatawa, Robert

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Feb 03, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words and for sharing your wonderful experience! We truly appreciate your support and are grateful for your recognition of Robert, Cameron, and Matt. Our team takes great pride in providing outstanding service, and it’s always rewarding to hear such positive feedback. We look forward to assisting you with your upcoming purchase and ensuring another exceptional experience for you and your family! Jacqueline Goldsboro - Customer Care Coordinator