Raef Friedericks

The service department is terrible. They don’t return phone calls or keep you updated on your vehicle when it is in for service. When my car was in for service, they never returned my c They don’t return phone calls or keep you updated on your vehicle when it is in for service. When my car was in for service, they never returned my calls until I demanded to speak with the dealers GM. More

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I had an absolute 10/10 experience buying my new car here! The team went above and beyond from the moment I walked through the door. They took the time to listen to everything I was looking for—every fe here! The team went above and beyond from the moment I walked through the door. They took the time to listen to everything I was looking for—every feature, safety preference, and tech detail—and matched me with a vehicle that hit every single box on my list. Their sales and finance team were incredibly knowledgeable, patient, and professional. There was zero pressure or stress, just genuine expertise and top-notch customer support throughout the entire process. If you want a smooth, transparent, and hassle-free car-buying experience, go to Kia. I couldn't be happier with my new ride! More

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Worst ever! Will not return! Always trying to upset after i told them no, then of course gonna find something else. Too pushy! Gave coupon and didn't receive dis Will not return! Always trying to upset after i told them no, then of course gonna find something else. Too pushy! Gave coupon and didn't receive discount! More

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Janelle was a great service advisor. She took care of all my needs and wants on that day. She took care of all my needs and wants on that day. More

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My 2 hour service call turned into 5 hours. I would have not waited if I knew that. Delayed me from getting to work I would have not waited if I knew that. Delayed me from getting to work More

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Fantastic experience. Agreed on a price quickly. Paperwork was quick and painless. Would definitely send family and friends there and recommend they ask for Anthony Moo Agreed on a price quickly. Paperwork was quick and painless. Would definitely send family and friends there and recommend they ask for Anthony Moore. More

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I love the fact that they listen to my needs and my budget, no just wanting to sell me anything, budget, no just wanting to sell me anything, More

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The communication has definitely improved from the last few times in Service department. The staff in the service department (Fred) are very attentive too. The young gentlemen who attend to giving rides to few times in Service department. The staff in the service department (Fred) are very attentive too. The young gentlemen who attend to giving rides to and from your residence are very kind. More

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First point of contact-was greeted and given instructions. Desk associates checked client in. Asked and answered questions. Informed service techs that a screw fastener was needed in the mud instructions. Desk associates checked client in. Asked and answered questions. Informed service techs that a screw fastener was needed in the mud flap. Continued to inform client about service time. One desk associate offered to replace a battery in the key fob. When vehicle was ready, desk associates informed another associate that a valet was needed. Service on 5-5-26 was excellent. Client was recovering from a recent hip replacement surgery and felt to have been given better treatment at Kia Dealership than Powers Health Mercy Hospital. Keep up the good service. Team Work does make the Dream Work. More

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The sales woman was very polite and trustworthy just they way she answered my questions, she never pressured me into buying and always honest and trustworthy!! they way she answered my questions, she never pressured me into buying and always honest and trustworthy!! More

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