Raef Friedericks | Page 2

First point of contact-was greeted and given instructions. Desk associates checked client in. Asked and answered questions. Informed service techs that a screw fastener was needed in the mud instructions. Desk associates checked client in. Asked and answered questions. Informed service techs that a screw fastener was needed in the mud flap. Continued to inform client about service time. One desk associate offered to replace a battery in the key fob. When vehicle was ready, desk associates informed another associate that a valet was needed. Service on 5-5-26 was excellent. Client was recovering from a recent hip replacement surgery and felt to have been given better treatment at Kia Dealership than Powers Health Mercy Hospital. Keep up the good service. Team Work does make the Dream Work. More

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The sales woman was very polite and trustworthy just they way she answered my questions, she never pressured me into buying and always honest and trustworthy!! they way she answered my questions, she never pressured me into buying and always honest and trustworthy!! More

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Serviced in a reasonable amount of time. Friendly staff that went above and beyond to help get my car back on the road. Friendly staff that went above and beyond to help get my car back on the road. More

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no games they just work to get your business and they seem to be very honest seem to be very honest More

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John Stone made my car-buying experience smooth and stress-free. He was knowledgeable, patient, and took the time to answer all of my questions without making me feel pressured. I’m very happy with my stress-free. He was knowledgeable, patient, and took the time to answer all of my questions without making me feel pressured. I’m very happy with my Kia Sorento and truly appreciate his help throughout the process. I would definitely recommend working with him if you’re in the market for a new vehicle. More

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Best Dealership I have ever been too. ... Very Polite, Professional and easy buying process..... 2 Thumbs Up ... Very Polite, Professional and easy buying process..... 2 Thumbs Up More

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Very knowledgeably Anthony was a good Sales Person Showed all the features n went for ride Everyone was nice Person Showed all the features n went for ride Everyone was nice More

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The service and people are top tier. The pricing for services could be cheaper though. The pricing for services could be cheaper though. More

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They are Easy to work with, fair pricing, good service. I’d buy there again I’d buy there again More

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Melanie was very nice and provided good customer service. However, I was very disappointed because the main reason I brought my car in was never addressed. Instead, I left the dealership paying $500 for issu However, I was very disappointed because the main reason I brought my car in was never addressed. Instead, I left the dealership paying $500 for issues that I did not intend to address at that time. I am still left with many questions and concerns regarding the original problem with my vehicle, and I would appreciate clarification and a resolution. More

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