Raegan Sterling

The lying started from the moment they called me. Starting from the vehicle ownership history, stating that it was one of their employees vehicles they traded in. The dealership offered to dr Starting from the vehicle ownership history, stating that it was one of their employees vehicles they traded in. The dealership offered to drive the vehicle out to me, I told them I was not comfortable with that, and did not want them to drive it ti me before sending me the paperwork. They began to drive it anyway. I did not receive any initial paperwork for the agreement they promised to send me. The first time I saw any paperwork was the contract that was sent while I was on the phone with the about an hour from arrival to my house, and was pressured to signing it before arrival. The contract ended up being $2,000 dollars more than the price we agreed to, even after making very clear that the price needed to include all the fees besides tax and tag. The vehicle arrived at night in the rain. I did my best to look over the vehicle given the circumstances before accepting it. The next morning we immediately noticed there was a rock chip right In the lower portion, center of the windshield in which the cracks were starting to spread. They offered nothing to me, other than that I should have my insurance cover the damage. Only saying that if it happened before I took delivery, they did not know or were not aware it. Every employee I spoke to was very nice, thanking me for my service while knowingly bending me over. Looking forward to spending the next couple of years leaving reviews google, yahoo, Reddit, facebook pages, unofficial military pages and military spouse pages recommending no one ever uses this dealership. More

by aaron.patterson.m Verified Customer Verified Customer

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Unhappy with the car and did not like being limited to what was available for me to see. I was looking for a older suv or pickup. I was an hour from home , my car broke down as soon as I hit lake city. St what was available for me to see. I was looking for a older suv or pickup. I was an hour from home , my car broke down as soon as I hit lake city. Stranded. I felt under stress and coerced I am looking for a way to cancel the nightmare. . More

by jercur15 Verified Customer Verified Customer

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Truthfully since the Morgan Group has taken over the car lots in Lake City I have had a poor opinion of the franchise. I had three bad experiences with them. The first was at the Chevrolet dealers lot. The lots in Lake City I have had a poor opinion of the franchise. I had three bad experiences with them. The first was at the Chevrolet dealers lot. The second time was when they had the Toyota dealer. Due to these poor interactions, my wife and I decided to go to Gainesville and we went to the Honda dealer which later we found out the Morgan Group bought that franchise. But the salesman promised me that they weren’t like the Lake City dealerships and asked me if I would give him a chance. Which of course he played the same games that you get at high pressure sales dealerships. On June 2 the wife and I decided we would look for a new vehicle. My wife checked online and saw that the Nissan dealer had a Pathfinder that she was very interested in. So we decided to give the Morgan group another chance. This time we were pleasantly surprised on how we were treated by Anthony and Raegan. They both were very friendly and personable. They made the process, very smooth and easy without the pressure games that I was used to the Morgan Group doing. We also appreciated their knowledge of the vehicle that we were purchasing. Anthony made the paperwork smooth as possible. More

by markbirchard Verified Customer Verified Customer

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Very professional and helpful worked their hardest to get me in a vehicle and and approved and out of there as fast as they could.. me in a vehicle and and approved and out of there as fast as they could.. More

by krampdonna Verified Customer Verified Customer

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I had a good experience this dealership. I got the truck that I wanted at a price that I could deal with. I got the truck that I wanted at a price that I could deal with. More

by the1hyde Verified Customer Verified Customer

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He sold me a car just to make a dollar I’ll never go to him ever again him ever again More

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Very helpful and nice loved it and love my new car drives great good nissian great good nissian More

by Freddiehunt2007 Verified Customer Verified Customer

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Service was excellent The only problem I had is that they gave me the contract on the computer disc when I don't have a computer I got to go out and buy her computer in order to review the information the co gave me the contract on the computer disc when I don't have a computer I got to go out and buy her computer in order to review the information the contract. More

by williamsjeanette7777 Verified Customer Verified Customer

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They treat you like an actual family. . and make sure you leave there lot with something .. maybe even something better than what you were originally looking for .. the experience was defi . and make sure you leave there lot with something .. maybe even something better than what you were originally looking for .. the experience was definitely amazing and like no other I would highly recommend More

by donteviuscollier Verified Customer Verified Customer

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They will con you on contracts and have you upside down in payments .Dont go there! in payments .Dont go there! More

by Jennifer Brown Verified Customer Verified Customer

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