Rafael Albino

Worst experience I have had purchasing a vehicle. Hurried through the documents, initialing & signing many forms. Not aware or explainined of all the things I was being charged for. I know it was my Hurried through the documents, initialing & signing many forms. Not aware or explainined of all the things I was being charged for. I know it was my fault for not reviewing each document. When I reviewed the documents at home, I immediately requested cancellation of these items. I was assured I would receive forms for this purpose. Finally I returned to the dealership and was assured it would happen. Thankfully the next week, Jennifer acknowledged my compliance and submitted the forms for me to get a full refund, sent to the lienholder. This is the fifth week of me paying $35 per week interest on these funds & the lienholder has still not received the funds. More

by billhayhurst10 Verified Customer Verified Customer

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Abe was outstanding. He was very competent in the inventory, flexible and easy to work with and never made me feel pressured. He was very competent in the inventory, flexible and easy to work with and never made me feel pressured. More

by immaculatabramlage Verified Customer Verified Customer

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Friendly, patient, knowledgeable! I already did 2 other surveys! Everything was great, thank you very much I already did 2 other surveys! Everything was great, thank you very much More

by auntytotty Verified Customer Verified Customer

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It was our first time using the Costco car buying program and it was seamless. Rafael reached out to us right away and was friendly, knowledgeable and patient. Juan was professional in helping us through the and it was seamless. Rafael reached out to us right away and was friendly, knowledgeable and patient. Juan was professional in helping us through the paperwork! Great experience! More

by auntytotty Verified Customer Verified Customer

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There seemed to be disorganizionand confusion which led to too much time.and. too much of wasted time to too much time.and. too much of wasted time More

by dlgross1444 Verified Customer Verified Customer

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Everything was great ty Ill recommend my experience others for your dealership Thank u very much others for your dealership Thank u very much More

by JOHNROMANO1966 Verified Customer Verified Customer

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Rafael is a knowledgeable salesperson personable and cares about my time. Very respectful would recommend cares about my time. Very respectful would recommend More

by antone.robin.j Verified Customer Verified Customer

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Abe did a great job with saling the vehicle, but it took a long time to get the pricing where we needed it. But I would purchase here again. a long time to get the pricing where we needed it. But I would purchase here again. More

by christopherharris391 Verified Customer Verified Customer

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Everyone was very helpful, the wait time was very short and overall the experience was very good. and overall the experience was very good. More

by Robert2038 Verified Customer Verified Customer

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They were easy to work with and gave me comparable pricing for the vehicle is bought. pricing for the vehicle is bought. More

by Hollywooduc7 Verified Customer Verified Customer

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