Rafael Delgado
Rafael Delgado at Duval Ford
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Rafael Delgado | Page 2

Salesperson

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

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4.8
64 Reviews
4.8

64 Reviews

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64 Reviews of Rafael Delgado

February 06, 2022

Dealership Rating
Employee Rating

Sent false advertising on the vehicle and wasted time to go there and will never go back More

by Hjr351201
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Prime Response

Feb 14, 2022

Duval Ford responded

Thank you Hjr351201 for your feedback and bringing this to our attention. Duval Ford appreciates you working with general sales manager Rafael Mejia to find resolution for your experience.

December 08, 2021

Dealership Rating
Employee Rating

Duval Ford epitomizes the phrase "Customer Service". Rafael and Alden brought me in, got me in the truck "I" wanted and continue to provide service after the sale. I have never, in my life, had the cust More

by Barkingspider224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alden

Dec 08, 2021

Duval Ford responded

Always great to hear when the Duval Difference and the Duval Ford team hit one out of the park. You can expect this level of customer service with every visit. Thanks BR for the 5 star shoutout for Rafael, Alden and the entire sales team. Enjoy your Ford F-150.

September 21, 2021

Dealership Rating
Employee Rating

Scam dealership, told me my trade worth $14,250, completely lied to me! Took it to another dealer who offered me 28,250. Your appraisal guy sucks! Will not Ever do business with crooks! More

by Mgvincent1961
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Moore, Tino LeBron , no stars

Sep 22, 2021

Duval Ford responded

Thank you Mgvincent1961 for your feedback. During each appraisal, Duval Ford performs a physical, technical and mechanical assessment of the vehicle which may have affected the value of your trade. If that wasn't the case, we are sorry we missed the opportunity to earn your business. We will share your feedback with management and take it into consideration as we keep improving our services.

April 04, 2021

Dealership Rating
Employee Rating

Great to work with. No pushy salesmen but very helpful. Made sure every option of f150 available was tested out before I made the decision on the truck I chose More

by 1bcase.bc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Renard Weaver

Apr 05, 2021

Duval Ford responded

Our goal 1bcase.bc is to make each Duval Real Deal buying experience real fast, real friendly and real fair. Thank you for providing your 5 star feedback for our sales team.

October 01, 2020

Dealership Rating
Employee Rating

Sean P always takes excellent care of my vehicles when I bring them in for service. Keeps me up to date with their progress and that’s all any customer can ask for. More

by Ajdavis19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 02, 2020

Duval Ford responded

We agree - thanks Ajdavis19 for your loyalty and the 5 star recognition of Sean.

September 09, 2020

Dealership Rating
Employee Rating

Treated with kindness, everything was great and service was wonderful. I'm very 😊 happy, they even hand washed my car which was very nice of them. More

by MichelleGray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 11, 2020

Duval Ford responded

We love to hear from happy customers MichelleGray. Thank you for the 5 star review.

August 13, 2020

Dealership Rating
Employee Rating

Had a budget of $12,000. Buying for my daughter. 1st vehicle for her. Just turned 18. Safety and reliability was focus. Looked at several vehicles. None met requirements. Salesman was very helpful. All More

by darrellthompson98@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Richard Jordan, Ethan Seibel

Aug 17, 2020

Duval Ford responded

Thank you darrellthompson for recognizing the time and experience Duval Ford puts into every deal. We appreciate your 5 star recognition.

July 06, 2020

Dealership Rating
Employee Rating

Very helpful, provided excellent service will refer friends. Xx XX xx XX xx xx xx xx cc xx xx xx xx xx xx xx xx More

by ralphwilson
Recommend Dealer
Yes
Jul 07, 2020

Duval Ford responded

Thank you ralphwilson for the 5 star recommendation.

June 05, 2020

Dealership Rating
Employee Rating

Excellent service and right on time as usual. Never a bad day at Duval Ford, thank you guys so much for excellent customer service once again. More

by GMC rocks!
Recommend Dealer
Yes

Other Employees Tagged: Sheila McFarland and I think my girls name was Brittany. Top-notch excellent customer service

Jun 09, 2020

Duval Ford responded

Thanks for the excellent review and 5 star rating. We appreciate your repeat business.

February 29, 2020

Dealership Rating
Employee Rating

First time buying a car and I believe I had the best and easiest experience possible. Daryl Cutler did a great job helping me. Great! More

by deandreshuman98
Recommend Dealer
Yes

Other Employees Tagged: Daryl Cuyler

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