Rafael Espaillat
Rafael Espaillat at Florida Fine Cars West Palm Beach

Rafael Espaillat | Page 5

Chief Operating Officer

Florida Fine Cars West Palm Beach

1220 North Military Trl
West Palm Beach, FL 33409

Contact Me
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rated
75 Reviews

Dealership Experience

21 yrs, 5 mos

Industry Experience

21 yrs, 5 mos

not yet
rated

75 Reviews

Write a Review

75 Reviews of Rafael Espaillat

November 15, 2018

Dealership Rating
Employee Rating

Excellent dealership I was very impressed by the low pressure sales pressure at this dealership . Nate was my salesperson and he could not have been more knowlegable about More

by Bill 64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Baptiste, Not sure finance gentleman’s name but again just terrific and helpful !

Nov 16, 2018

Florida Fine Cars West Palm Beach responded

Bill 64, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Nate and Rafael were able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

October 11, 2018

Dealership Rating
Employee Rating

Excellent service and options! Staff was very helpful, large variety in stock, cars in great shape. I explained what I wanted , my budget, and was put in the vehicle I wanted at an More

by Adriel2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Albalushi, Emilio Espaillat

Oct 11, 2018

Florida Fine Cars West Palm Beach responded

Adriel2017, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with the Palm Beach team was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

October 04, 2018

Dealership Rating
Employee Rating

Credit Bureau Inquiries I have a FFC WPB hard inquiry in addition to several other hard inquiries from several lenders in 1/2018 for an SUV that I purchased back then. Most r More

by NA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Matthew Teal, Winslow Walcott

Oct 10, 2018

Florida Fine Cars West Palm Beach responded

Keith S. and Denise Roberts, We appreciate you taking the time to share your feedback. We also want to take the time to address some of the information shared and clarify what could be a miscommunication on our part. When shopping for a vehicle here at Florida Fine Cars we do our best to match our customers with the best possible rate and payment they can fit into their budget. In order to do this, we have our customers complete a credit application. When they are done we then submit it to our lenders and see which lender would be a good fit. We cannot do this without the customer’s consent. These inquires if done with-in the thirty-day mark can be conjoined into one. Please take a look at Myfico.com as they have more information regarding these inquiries. If you need further assistance and have other questions regarding the mentioned feel free to contact me directly as it will be my pleasure in assisting you. Ana Mercado Loyalty Manager Florida Fine Cars anam@floridafinecars.com or call me 866-540-0558. Thank you!

September 28, 2018

Dealership Rating
Employee Rating

Fantastic! I went to 5 different car places and hated all of them, they wanted to over charge me and put me in a junk car. Luis helped me find my dream car an al More

by Chadginter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ana Mercado, Louis Obregon, Matthew Teal

Oct 03, 2018

Florida Fine Cars West Palm Beach responded

Chadginter, Thank you for such a wonderful review! We are truly happy to hear you enjoyed your Florida Fine Cars experience with Louis and Matthew and we hope you felt like part of our family during your visit to the Palm Beach location. Congratulations! Enjoy your new vehicle!

September 14, 2018

Dealership Rating
Employee Rating

Great experience Love that place great prices perfect and very professional services. Good quality cars best prices in town. Very affordable prices lots of different c More

by Edomedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto Medina

Sep 14, 2018

Florida Fine Cars West Palm Beach responded

Edomedo, Wow, Thank you so much for the glowing review of our store! Your kind words mean the world to our employees who work hard every day to make each interaction with customers an excellent one. Congratulations on your new vehicle and welcome to the family!

September 05, 2018

Dealership Rating
Employee Rating

Overall outstanding customer service and an amazing experien I came in to get a car for my son and left with not only a car for my son but one for myself also. I needed a car but didn’t think it would be possibl More

by Jlsant78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Albalushi, Joe Cruz Reinoso, Jeffrey Leon

Sep 06, 2018

Florida Fine Cars West Palm Beach responded

Jlsant78, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with the Palm Beach team was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

September 03, 2018

Dealership Rating
Employee Rating

“Talk about customer service “ From the Moment I arrived the vehicle was parked outside ready for me to test drive. This is where I met Jeffrey and talk about patience and great cu More

by Migueldodged
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffry Espinal , Christopher Brown

Sep 04, 2018

Florida Fine Cars West Palm Beach responded

Migueldodged, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that our Palm Beach team were a huge asset in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

August 22, 2018

Dealership Rating
Employee Rating

My 2015 Infiniti Q50S purchase Great Establishment!!! Great Prices!!! Great Customer Service!!! No pressure from the Salesman... Totally patient with you... I’ll definitely go ba More

by BKone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Brown, Ana Mercado, Louis Obregon

Aug 23, 2018

Florida Fine Cars West Palm Beach responded

BKone, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Louis, Chris, Rafael, and Ana were huge assets in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

August 08, 2018

Dealership Rating
Employee Rating

Great experience from start to finish , very friendly and helpful , will definitely recommend 1000 percent , work with many banks to get you approved and get you into More

by Ramon561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Franco , Orlando Lopez

Aug 09, 2018

Florida Fine Cars West Palm Beach responded

Ramon561, Wow! Thank you so much for such a marvelous review! We are so happy to hear that Orlando, Rafael, and Jose were able to provide you with everything you needed and was able to provide great customer service. We appreciate you for choosing Florida Fine Cars as we recognize that you had many different dealers to choose from. We hope to be able to assist you and your friends and family in the near future. Congratulations and Enjoy!!

June 03, 2018

Dealership Rating
Employee Rating

Amazing Thanks Roberto Medina for help my friend get his car thanks for your help I highly Recomend Roberto Medina honest and easy to work with More

by Wow good service !!! Florida fine cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Cruz Reinoso, Roberto Medina

Jun 06, 2018

Florida Fine Cars West Palm Beach responded

Wow! Thank you so much for such a marvelous review! We are so happy to hear that our Palm Beach Team were able to provide you with everything you needed and were able to provide great customer service. We appreciate you for choosing Florida Fine Cars as we recognize that you had many different dealers to choose from. We hope to be able to assist you and your friends and family in the near future. Congratulations and Enjoy!!

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