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Rafael Garcia
54 Reviews
54 Reviews
Write a ReviewDealership Experience
3 yrs, 1 mo
Languages Spoken
English
Spanish
54 Reviews of Rafael Garcia
June 28, 2026
We had so much fun with the shopping process at Lexus. Rafael made the process enjoyable, effortless and easy. The financial team also displayed exceptional customer service even though we were the last c Rafael made the process enjoyable, effortless and easy. The financial team also displayed exceptional customer service even though we were the last customers on that busy Memorial Day weekend. We felt like valuables customer to the whole Lexus team. Thank you for the amazing experience. We look forward to a long future of buying Lexus cars at Westside Lexus! Kindly, Stephanie and Carlos Belmontes More
by stephaportillo1
Verified CustomerOther Employees Tagged: Anil Sharma
June 05, 2026
I went in just to look at a Lexus with no intentions of buying one yet. But Rafael Garcia was wonderful and full of information about what I wanted in my next car. I looked at an RX350 h, and I was sold. T buying one yet. But Rafael Garcia was wonderful and full of information about what I wanted in my next car. I looked at an RX350 h, and I was sold. The test drive was amazing. Rafeal was super patient with me and let me sit in the car as many times as I wanted. He helped me through the whole process, and Dom in financing was great as well. And I was able to get my payments where I wanted them. This is my first Lexus, but I have a feeling it will not be my last! Thank you again, RAFEAL GARCIA! I absolutely love love love my Lexus!!!!! More
by DLANDIN0
Other Employees Tagged: Dominic Thornton
February 20, 2026
Rafael Garcia was the vendor for my vehicle, and he did an outstanding job. After the issue with my original vehicle, which was totally damaged during transportation, he was proactive in finding a replace an outstanding job. After the issue with my original vehicle, which was totally damaged during transportation, he was proactive in finding a replacement. Actually, the vehicle that we ended up buying is really nice and we like it more than the original selection. More
by olmonagas
Other Employees Tagged: Judy Patureau
February 05, 2026
I don’t need to shop around. Service is top shelf. Try it and you’ll never go anywhere else. Service is top shelf. Try it and you’ll never go anywhere else. More
by ROYCE.SIMPSON1
Other Employees Tagged: Joey Broussard
February 04, 2026
Well organized and polite service! Very little wait time. Nice waiting area and overall great service. Very little wait time. Nice waiting area and overall great service. More
by greg.reinhardt
Other Employees Tagged: Alex Owens
January 31, 2026
Everyone was very helpful and the kids process was straightforward. Making the car buying process quick and efficient straightforward. Making the car buying process quick and efficient More
by MICHAEL.TURZILLO
Other Employees Tagged: Sydney McPeters , Manuel Gomez
January 16, 2026
Start my initial communication with Jessica, she was very knowledgeable and after consulting with other Lexus dealers I came back to her to start the purchase process. Rafael Garcia took over when Jessica l knowledgeable and after consulting with other Lexus dealers I came back to her to start the purchase process. Rafael Garcia took over when Jessica left and he was exceptional to work through the purchase of my new GX550 More
by wesleybell56
January 16, 2026
The car sales area is fine, but the service area is fantastic. My car had some front damage, and thank god I did not have to take it to the collision center. In general, collision department estimate fantastic. My car had some front damage, and thank god I did not have to take it to the collision center. In general, collision department estimates are way too high. Unfortunately, my sales guy knew I did not want to go there, and I think I paid a little too much for my ES 350. It is easier to negotiate when you can drive away. More
by mhansen1435
Other Employees Tagged: Dominic Thornton
