Dealership Experience
3 yrs, 8 mos
Languages Spoken
Spanish
58 Reviews
Write a Review58 Reviews of Rafael Hernandez
October 04, 2025
The salesman, Rafael, was awesome, being patient, kind and courteous with our on and off indecision of the purchase, answering our questions and allowing us to take the vehicle home to get a better feel f and courteous with our on and off indecision of the purchase, answering our questions and allowing us to take the vehicle home to get a better feel for the handling and to look it over closely. The finance person, Jeff, was very pleasant, informational and easy to talk to, making that process very easy. The management would do well by trusting the salesperson who knows the customer best with multiple conversations over time and realizing the purchase is a two way street. The sale was almost lost over a couple very minor repairs needed, perhaps only totaling $100 in materials. More
Other Employees Tagged: Kyle Berry , Jeff
September 25, 2025
Very attentive and responsive. Easy to work with and I’ll be sure to go back! Easy to work with and I’ll be sure to go back! More
Other Employees Tagged: Brandon Forte
September 12, 2025
Quick easy process. Helpful and responsive. Totally painless. Took the time to walk me through everything in the new truck. Thanks Transwest! Helpful and responsive. Totally painless. Took the time to walk me through everything in the new truck. Thanks Transwest! More
Other Employees Tagged: Jeff Morgan
August 08, 2025
Such a classy dealership. Very concierge feeling and white glove service all the way. Rafael, Gabe, and Matt really do care and try to get you the best deal. Their straightfor Very concierge feeling and white glove service all the way. Rafael, Gabe, and Matt really do care and try to get you the best deal. Their straightforward approach and transparency is much appreciated. We’ll be doing business again here. More
Other Employees Tagged: Matt Malin, Gabe Molina
August 06, 2025
Rafael made the process super smooth and fast. Our decision was easy!! No pressure and the rest of the team were also great. Our decision was easy!! No pressure and the rest of the team were also great. More
Other Employees Tagged: Gabe Molina
August 01, 2025
Was pleased with the experience would recommend anybody all expectations were met would shop at this dealership again. all expectations were met would shop at this dealership again. More
Other Employees Tagged: Matt Malin
July 30, 2025
Purchased a vechile once before here, had a good experience. Wanted to try again, was very pleased with the service all around. Raf and Jeff were very helpful at such a long day. experience. Wanted to try again, was very pleased with the service all around. Raf and Jeff were very helpful at such a long day. More
Other Employees Tagged: Jeff Morgan
July 28, 2025
I had rafael. Hernandez help me out i was just looking around and ended up getting a truck from you guys i have no problem recommending Rafael H Hernandez help me out i was just looking around and ended up getting a truck from you guys i have no problem recommending Rafael H More
Dealership Inventory (206 Vehicles)

