Rafael Ibarra
Rafael Ibarra at Sierra Subaru of Monrovia

Rafael Ibarra

Service Advisor

Sierra Subaru of Monrovia

735 E Central Ave
Monrovia, CA 91016

Contact Me
5.0
95 Reviews
5.0

95 Reviews

Write a Review

95 Reviews of Rafael Ibarra

May 20, 2025

Dealership Rating
Employee Rating

I got my Subaru Ascent from Sierra Subaru in 2018. Since then, I have also taken my vehicle to get serviced at this location's service department. Rafael Ibarra has always been my advisor of choice. H More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Sierra Subaru of Monrovia responded

Thank you for your lovely feedback, Betty! We're pleased you continue to receive the best care and guidance from Rafael and our amazing team. Please don't hesitate to get in touch when we can assist you again.

May 11, 2025

Dealership Rating
Employee Rating

Prompt and informative service from the beginning until the end. Staff was friendly and communicative. More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Sierra Subaru of Monrovia responded

Thank you for sharing what made this a great service visit, Tommy! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

May 10, 2025

Dealership Rating
Employee Rating

Rafel Ibarra provided excellent customer service. Took the car for oil change and the whole experience was easy. Thank you for the great service. More

by Memo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Sierra Subaru of Monrovia responded

We're glad Rafael and our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us, Memo!

February 08, 2025

Dealership Rating
Employee Rating

I had the best service experience at Sierra Subaru would! Rafael Ibarra went out of his way to make my first visit exceptional! He took the time to review my car’s history and make sure everything was up to More

by suzanne.setter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Sierra Subaru of Monrovia responded

Thank you, Suzanne! We're pleased you had another great service experience with us, and that Rafael made sure you and your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

September 05, 2024

Dealership Rating
Employee Rating

The time taken to diagnose the problem with my windshield wiper squirter was way too long. It took one and a half hours before I heard anything about it. Once it was diagnosed, the estimate for fixing it was More

by JCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Sierra Subaru of Monrovia responded

We appreciate your feedback, and are pleased Rafael's support ultimately made this a positive experience for you. Please do not hesitate to reach out if Rafael and the Sierra Subaru team may be of service to you again. It is our pleasure to assist you.

August 29, 2024

Dealership Rating
Employee Rating

Rafael Ibarra's excellent customer service is beneficial in making sure everything is good for me, More

by irmmac51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024

Sierra Subaru of Monrovia responded

We're happy you enjoyed an accommodating and thorough visit with Rafael! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Subaru for the best service!

March 02, 2024

Dealership Rating
Employee Rating

Great service experience. Highly recommend Raphael Ibarra. In and out quick and efficient. Well done. More

by serge.louchnikov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

Sierra Subaru of Monrovia responded

Serge, thanks for taking the time to review your service experience! We're happy Rafael handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Subaru for all your automotive needs!

February 16, 2024

Dealership Rating
Employee Rating

Everyone at Sierra Subaru is great! Especially the techs that have helped me, Jaime Vega and Rafael Ibarra, these guys do their best to get me in and out quickly when I've needed to co More

by lydiabnice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Vega

Feb 21, 2024

Sierra Subaru of Monrovia responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that Jaime and Rafael provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs! Safe travels.

February 15, 2024

Dealership Rating
Employee Rating

I had excellent Experience on both Sales and service Department on Sierra Subaru of monrovia every time I stap in there. Friendly and professional employees do there magic to give there customers great More

by lion separy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abdul Ismael

Feb 15, 2024

Sierra Subaru of Monrovia responded

Lion, We greatly appreciate you for leaving us this spectacular review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were friendly and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Sierra Subaru of Monrovia team!

February 02, 2024

Dealership Rating
Employee Rating

Raphael took good care of me, finding a loaner. Quick turnaround. Thanks! Haikus are easy. But sometimes, they make no sense. Refrigerator. (15 word minimum) More

by 06 ForesterXT
Recommend Dealer
Yes
Feb 08, 2024

Sierra Subaru of Monrovia responded

Thanks for the positively poetic review! We're pleased Rafael provided you with an accommodating experience in our service department. We look forward to your next visit!

1
...

Dealership Inventory (210 Vehicles)

used 2024 Subaru Crosstrek car, priced at $28,888
2024 Subaru Crosstrek
used
Pure Red exterior
CVT
All-wheel Drive
used 2024 Subaru Impreza car, priced at $27,888
2024 Subaru Impreza
used
Pure Red exterior
CVT
All-wheel Drive
new 2025 Subaru Forester car
2025 Subaru Forester
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2019 Honda CR-V car, priced at $19,788
2019 Honda CR-V
used
Crystal Black Pearl exterior
CVT
Front-wheel Drive
new 2025 Subaru Crosstrek car
2025 Subaru Crosstrek
new
Ice Silver Metallic exterior
CVT
All-wheel Drive
used 2015 Toyota Prius c car, priced at $10,488
2015 Toyota Prius c
used
Black exterior
CVT
Front-wheel Drive