Rafael Valdez
Rafael Valdez at Jenkins Hyundai of Leesburg

Rafael Valdez | Page 10

Service Advisor

Jenkins Hyundai of Leesburg

9145 US Highway 441
Leesburg, FL 34788

Contact Me
5.0
131 Reviews

Dealership Experience

9 yrs, 1 mo

Industry Experience

9 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

5.0

131 Reviews

Write a Review

131 Reviews of Rafael Valdez

January 21, 2022

Dealership Rating
Employee Rating

Service visit. The guy who checked me in was great. I had an oil change and noticed wind noise on both driver and passenger side. He said it was because of rook racks. Not sure I buy that but that is wha More

by paulwelsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2022

Jenkins Hyundai of Leesburg responded

Thank you so much for your feedback. We appreciate your business and look forward to taking care of you in the future. Best Regards, Tricia DeRocker Customer Relations Manager tricia_Derocker@jenkisncars.com 352-326-3585 (ext.4353)

January 14, 2022

Dealership Rating
Employee Rating

The Service Department is awesome! They will let you know what your problem for the recall is. Rafael Valdez was so courteous and knowledgeable of my mechanical issue. More

by Granny T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022

Jenkins Hyundai of Leesburg responded

Thank you for your positive feedback. We appreciate your five-star review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

January 13, 2022

Dealership Rating
Employee Rating

Very efficient. Service completed sooner than expected. All very polite. Very safe environment. Plan to continue my car service here More

by Letsmile1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Jenkins Hyundai of Leesburg responded

Thank you for your generous feedback. We appreciate your business and look forward to taking care of you in the future. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

January 07, 2022

Dealership Rating
Employee Rating

Very pleased with my service representative, was friendly and helpful. Did a good job getting my car serviced and back to me in a timely manner. More

by jayterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2022

Jenkins Hyundai of Leesburg responded

Thank you for your positive feedback. We appreciate your five-star review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

January 01, 2022

Dealership Rating
Employee Rating

Thank you Jenkin's Hyundai for always being knowledgeable, reasonable, and professional. Rafael is the best Service advisor. His pleasant and kind personality makes him an associate that all ne More

by Yalaha Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronald Baraso , John Brain

Jan 05, 2022

Jenkins Hyundai of Leesburg responded

We appreciate your kind words and five-star review. Thank you for your business. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 14, 2021

Dealership Rating
Employee Rating

Rafael is outstanding and made the service experience outstanding. Rafael is a real asset to the Jenkins Brand! More

by tina.jeffers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2021

Jenkins Hyundai of Leesburg responded

We are delighted to know that Rafael took excellent care of you during your service appointment. Thank you for your positive review. Customer satisfaction is our top priority. Best Regards, Tricia DeRocker Customer Relations Manager tricia_Derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 01, 2021

Dealership Rating
Employee Rating

Rafael, You did a great job today! You were very Rafael, You did a great job today! You were very Respectful, knowledgeable and personable. Thank you for your assistance. You did a fantastic job re More

by donna.m.scanlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2021

Jenkins Hyundai of Leesburg responded

Thank you for your generous feedback. We are delighted to know that Rafael provided you with an excellent service experience. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext. 4353)

November 18, 2021

Dealership Rating
Employee Rating

Excellent customer service. Cost to repair a rear door that didn't open - oh my??? More

by domalley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

Jenkins Hyundai of Leesburg responded

Thank you for your valuable feedback. We appreciate your business and your review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@Jenkinscars.com 352-326-3585 (ext.4353)

November 12, 2021

Dealership Rating
Employee Rating

I have had great experiences with Jenkins Hyundai. Everyone has always been nice and respectful. More

by hossjdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2021

Jenkins Hyundai of Leesburg responded

We are delighted to know that you have enjoyed your recent experience at Jenkins Hyundai of Leesburg. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

November 11, 2021

Dealership Rating
Employee Rating

While I dislike being compelled to leave written comment on any review, I was satisfied that my service problem was addressed with speed and politeness, and the problem now appears to be resolved. More

by keithe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2021

Jenkins Hyundai of Leesburg responded

Thank you so much for taking the time to review your most recent experience in service. We appreciate your feedback. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

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