Rafael Valdez
Rafael Valdez at Jenkins Hyundai of Leesburg

Rafael Valdez | Page 9

Service Advisor

Jenkins Hyundai of Leesburg

9145 US Highway 441
Leesburg, FL 34788

Contact Me
not yet
rated
129 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

129 Reviews

Write a Review

129 Reviews of Rafael Valdez

March 26, 2022

Dealership Rating
Employee Rating

My service was great I did not have an appointment was still out within one hour!! More

by Katrinanixonwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Jenkins Hyundai of Leesburg responded

We are delighted to know you had an excellent service experience while visiting Jenkins Hyundai of Leesburg. We appreciate your business. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

March 25, 2022

Dealership Rating
Employee Rating

Real fast service I was there you didn't take over an hour to do it More

by bigscott34731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Carranza, Sergio Alvarez , Melanie Finn, Ty Gould, Norman Kingsley

Mar 25, 2022

Jenkins Hyundai of Leesburg responded

Thank you for your five-star review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

March 22, 2022

Dealership Rating
Employee Rating

Everyone in the service department was very professional and courteous. I was very happy only thing I thought maybe the service took a little too long and More

by Pbohland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ty Gould

Mar 22, 2022

Jenkins Hyundai of Leesburg responded

Thank you for your generous feedback. We appreciate your business. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (Ext.4353)

February 27, 2022

Dealership Rating
Employee Rating

I had warranty work done. It was completed and I was taken care by the service department. More

by Richlolo4214
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 28, 2022

Jenkins Hyundai of Leesburg responded

Thank you for taking the time to tell how your experience was while visiting Jenkins Hyundai. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585

February 18, 2022

Dealership Rating
Employee Rating

I am a new Florida resident and this is my 2nd time to Jenkins Hyundai. Both times were great experiences. More

by richlank97
Customer Service
Friendliness
Recommend Dealer
Yes
Feb 18, 2022

Jenkins Hyundai of Leesburg responded

We are delighted to know that you have enjoyed your recent visits to Jenkins Hyundai of Leesburg. We appreciate your feedback. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

January 25, 2022

Dealership Rating
Employee Rating

Rafael Valdez was professional, knowledgeable and very helpful for my Hyundai Sonata service needs. Thanks Much Rafael! Job well done! UNRELATED to my Services today: Since we purchased this automobil More

by tlammullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Kyle

Jan 27, 2022

Jenkins Hyundai of Leesburg responded

We are delighted to know that Rafael provided you with a top notch service experience. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

January 25, 2022

Dealership Rating
Employee Rating

I was’t happy with the sales staff when I bought my car there some years ago. More

by kermitheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Jenkins Hyundai of Leesburg responded

Thank you for your feedback. I am sorry to hear that you did not enjoy your purchase experience in the past but we appreciate your business. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

January 22, 2022

Dealership Rating
Employee Rating

I brought my car in for service and I was taken care of immediately . Very courteous and prompt. Rafael explained everything very thoroughly. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Jenkins Hyundai of Leesburg responded

We appreciate your positive feedback. Thank you for choosing jenkins hyundai for your service needs. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

January 21, 2022

Dealership Rating
Employee Rating

Service visit. The guy who checked me in was great. I had an oil change and noticed wind noise on both driver and passenger side. He said it was because of rook racks. Not sure I buy that but that is wha More

by paulwelsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2022

Jenkins Hyundai of Leesburg responded

Thank you so much for your feedback. We appreciate your business and look forward to taking care of you in the future. Best Regards, Tricia DeRocker Customer Relations Manager tricia_Derocker@jenkisncars.com 352-326-3585 (ext.4353)

January 14, 2022

Dealership Rating
Employee Rating

The Service Department is awesome! They will let you know what your problem for the recall is. Rafael Valdez was so courteous and knowledgeable of my mechanical issue. More

by Granny T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022

Jenkins Hyundai of Leesburg responded

Thank you for your positive feedback. We appreciate your five-star review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

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