Rafael Valdez | Page 5

If it wasn’t for the service representative, Rafael Valdez my experience would not have been superior. Rafael was extremely attentive above and beyond and accommodating during my more than a month-long Valdez my experience would not have been superior. Rafael was extremely attentive above and beyond and accommodating during my more than a month-long service program. He answered my calls my emails, my text without hesitation and kept me up-to-date and in the loop regarding the progress of my vehicle. I have never experienced customer service like this ever from a dealership. Jenkins, Hyundai if Leesburg needs to be privilege to have him working there. More

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Rafael Valdez handled my two open recalls very professionally and handled my appointment with curtesy. professionally and handled my appointment with curtesy. More

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I had a very pleasant and efficient service visit. But truly exceptional? I’m not sure how you can make an oil change truly exceptional. I’ll rate my visit as 5-star because it completely met my ex But truly exceptional? I’m not sure how you can make an oil change truly exceptional. I’ll rate my visit as 5-star because it completely met my expectations. More

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Rafael Valdez provide the best possible service. He explained the process, and service options and made the Jenkins service experience good. Please extend my thanks to Rafael. He explained the process, and service options and made the Jenkins service experience good. Please extend my thanks to Rafael. More

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Straightforward negotiations. No undue pressure. Options presented and explained well. Finance department was quick and efficient. No surprises. No undue pressure. Options presented and explained well. Finance department was quick and efficient. No surprises. More

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Received prontly by Mr. Rafael Valdez, took care right away of my vehicle and later explained to me what was the vehicle's trouble and it was corrected. thanks Rafael Valdez, took care right away of my vehicle and later explained to me what was the vehicle's trouble and it was corrected. thanks More

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Friendly personnel, great service, easy in and out, overall good experience. Would recommend to highly to others. overall good experience. Would recommend to highly to others. More

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Service visits are usually punctual, efficient and complete. It would be better if the settings that were in the car (electronic and mechanical) were the same when I get the car back. Readjusting ev complete. It would be better if the settings that were in the car (electronic and mechanical) were the same when I get the car back. Readjusting everything is a little annoying. More

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Ty was exceptional! Pleasant, helpful and knowledgeable! Thank you Ty, you’re the BEST! You are lucky to have him! Pleasant, helpful and knowledgeable! Thank you Ty, you’re the BEST! You are lucky to have him! More

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Good service. Rafael gave me an excellent customer service. Very helpful. Thanks you so much. Rafael gave me an excellent customer service. Very helpful. Thanks you so much. More

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