Rafael Valdez
Rafael Valdez at Jenkins Hyundai of Leesburg

Rafael Valdez | Page 6

Service Advisor

Jenkins Hyundai of Leesburg

9145 US Highway 441
Leesburg, FL 34788

Contact Me
not yet
rated
129 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

129 Reviews

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129 Reviews of Rafael Valdez

February 01, 2023

Dealership Rating
Employee Rating

Raphael Valdez did a great job explaining the suggested maintenance for my 2015 Sonata. The work completed was done in a reasonable amount of time. Not too fast, not too slow. More

by alex m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Jenkins Hyundai of Leesburg responded

Thank you for your valuable feedback. We appreciate you.

January 12, 2023

Dealership Rating
Employee Rating

Raphaël ,is second to none in his job! He is excellent in customer service, he alone will bring me back to Jenkins for our next auto purchase. If he was in California where my company is More

by hb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2023

Jenkins Hyundai of Leesburg responded

We are so delighted to hear that Raphael took excellent care of you at your service apartment.

January 06, 2023

Dealership Rating
Employee Rating

I am always pleased with the service! The Service agent-Rapheal is always helpful, courteous, and professional. Whenever I have a question or concern, he will listen, answer or check i More

by francenia.bailey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2023

Jenkins Hyundai of Leesburg responded

Thank you for your feedback and five-star review.

December 29, 2022

Dealership Rating
Employee Rating

The Service Dept. was very efficient, and the staff was super nice. We will return again for all our service needs. More

by schmidtfamily3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2022

Jenkins Hyundai of Leesburg responded

Thank you for your feedback. We appreciate your review.

December 25, 2022

Dealership Rating
Employee Rating

Everything as expected and the service was good. My service rep was very helpful and courteous More

by Loumintz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Carranza, Sergio Alvarez , Melanie Finn, Ty Gould, Norman Kingsley

Dec 26, 2022

Jenkins Hyundai of Leesburg responded

Thank you for your helpful feedback and positive review. We appreciate your business.

December 24, 2022

Dealership Rating
Employee Rating

Tony was kind enough to meet with us in person and worked out a solution that best met our needs. Rafael went above his duties to help us out, even setting us up with a loaner car. More

by boyd5727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2022

Jenkins Hyundai of Leesburg responded

We truly appreciate you allowing us to best rectify your concerns. Thank you for your business.

December 17, 2022

Dealership Rating
Employee Rating

Good coffee …. Good snacks … keeps us informed. Kay Good good good good good good good More

by watkinsrmcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ty Gould

Dec 19, 2022

Jenkins Hyundai of Leesburg responded

We are delighted to know that you have enjoyed your recent visit to service. Thank you for your positive feedback.

December 17, 2022

Dealership Rating
Employee Rating

Friendly and explains everything. Great people and would buy my next car from them in the future. More

by ddeuberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aloha lady. Not sure of name.

Dec 19, 2022

Jenkins Hyundai of Leesburg responded

Thank you so much for your positive feedback. We appreciate your review.

December 08, 2022

Dealership Rating
Employee Rating

Best part of this dealership is my Service Manager, Rafael. Worse part, no coffee left. More

by Diane
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2022

Jenkins Hyundai of Leesburg responded

We are delighted to know Rafael took excellent care of you during your service appointment. I apologize that the coffee ran out. We would be happy to make a fresh pot for you at any time.

December 04, 2022

Dealership Rating
Employee Rating

Exceptional service with professional staff that goes the extra mile to help resolve your needs. More

by jorgejulia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Carranza, Sergio Alvarez , Melanie Finn, Ty Gould, Norman Kingsley, Salina Riccard

Dec 05, 2022

Jenkins Hyundai of Leesburg responded

We appreciate your five star review!

Dec 05, 2022

jorgejulia responded

You are welcome. Keep up the good work.

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