Rafael Valdez | Page 7

Best part of this dealership is my Service Manager, Rafael. Worse part, no coffee left. Rafael. Worse part, no coffee left. More

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Exceptional service with professional staff that goes the extra mile to help resolve your needs. extra mile to help resolve your needs. More

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Rafael and Ty are always professional and works well with their customers. Very good duo!! their customers. Very good duo!! More

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From checkin with Melanie the service rep to the time it took to perform maintenance etc was exceptional. Jenkins is a five star dealership. took to perform maintenance etc was exceptional. Jenkins is a five star dealership. More

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This was the first time I had gone to this dealership. I have always gone to the Ocala dealership but they never had the part I needed. I finally called the Leesburg dealership. I was pleasantly surprised I have always gone to the Ocala dealership but they never had the part I needed. I finally called the Leesburg dealership. I was pleasantly surprised to find they had the part in stock. I was able to make an appointment, get in, and get out in less than one week. Very courteous staff. More

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Good experience overall. I have a really good customer service experience with Rafael Valdez good guy!!! I have a really good customer service experience with Rafael Valdez good guy!!! More

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As usual, Service advisor Rafael has done a great job in taking care of me and my vehicles. I greatly appreciate being able to deal with him. I have been a customer for a number of years and have appr taking care of me and my vehicles. I greatly appreciate being able to deal with him. I have been a customer for a number of years and have appreciated the service I and my family have received. I hope you will be replacing the Cappuccino machine. I have enjoyed it when I have been in for service and purchases. More

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everything went smoothly and quickly. all of my expectations were met! will certainly return for any of my future needs. all of my expectations were met! will certainly return for any of my future needs. More

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I made a service appointment for my new Hyundai, when I arrived I was told there would be a 3-4 hour wait for my oil change! I said but I had an appointment, the service representative said to think of it arrived I was told there would be a 3-4 hour wait for my oil change! I said but I had an appointment, the service representative said to think of it as a doctors office visit. Being a retired MD I can say that in all my years I’ve never had a patient wait more than 30 minutes. This dealership is a joke. Call and try to talk to someone in service, good luck, they never answer the phones! More

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Raphael goes above and beyond to take care of my car. He provides great service and very knowledgeable. As long as he is taking care of my car I will keep coming back!! He provides great service and very knowledgeable. As long as he is taking care of my car I will keep coming back!! More

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