Ragina Fitz | Page 2
Service Advisor
Mercedes-Benz of Midlothian
12200 Midlothian Tpke
Midlothian, VA 23113
Industry Experience
13 yrs, 3 mos
Languages Spoken
English
231 Reviews
Write a Review231 Reviews of Ragina Fitz
September 06, 2025
The people was pleasant and very helpful the dealership atmosphere w very calm the service was excellent I enjoyed having my vehicle service there atmosphere w very calm the service was excellent I enjoyed having my vehicle service there More
Other Employees Tagged: Wilder Hickman, Nicole Cutler , Scott Lambert, Alan Mansfield, Wil Turner
August 29, 2025
Im always impressed their customer service. It is top notch for sure. They also keep you informed of progress & very transparent of cost. It is top notch for sure. They also keep you informed of progress & very transparent of cost. More
Other Employees Tagged: Wilder Hickman, Nicole Cutler , Scott Lambert, Alan Mansfield, Wil Turner, Shane
August 28, 2025
So very disappointed in the service work. They charged $275 to diagnose issue. We had supplied information that the roof hydraulic was good. They then said it would be an extra cost to fix an They charged $275 to diagnose issue. We had supplied information that the roof hydraulic was good. They then said it would be an extra cost to fix and remove head liner. We have seen it done prior and takes only 15 minutes. No parts were needed only adjust ment to cables and latch. Cost $825 out the door! They washed my car and tore off the front license plate and two Mercedes emblems on the wheels. I discovered this after leaving dealership and had to return for the fix and get my plate back. All looked good but when I got home noticed that the panels in the trunk had not been put back on after checking the hydraulic fluid for the roof issue. Such sloppy work! I will not be returning to the location for service again. More
August 22, 2025
Good service, Amanda in accounting was very helpful. I had an appointment and the vehicle was a little late getting finished so she made sure I could pick it up. Very good attitude. Regina, was helpful I had an appointment and the vehicle was a little late getting finished so she made sure I could pick it up. Very good attitude. Regina, was helpful also. More
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